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$46K

$102.1K

$153K

How much do manager brinks home security systems jobs pay per year?

As of Jun 17, 2026, the average yearly pay for manager brinks home security systems in the United States is $102,067.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $125,000.00 per year, depending on experience, location, and employer.

How much does a manager at Brinks make?

A manager at Brinks Home Security Systems typically earns an average salary ranging from $50,000 to $70,000 per year, depending on experience, location, and specific responsibilities. Managers in this role oversee security operations, team management, and customer service, often requiring leadership skills and relevant certifications.

What does a Manager at Brinks Home Security Systems do?

A Manager at Brinks Home Security Systems oversees operations related to security system sales, installation, and customer service. They lead teams, ensure compliance with company policies, and strive to meet performance targets. Managers also work to resolve customer concerns, improve service delivery, and coordinate with other departments to maintain high standards of security and satisfaction. Their responsibilities may also include training staff, managing budgets, and implementing new processes to enhance efficiency.

What is the lawsuit against Brinks Home Security?

There have been no publicly reported lawsuits specifically targeting Brinks Home Security related to its operations or employment practices. As a security company, it is subject to legal regulations, but no significant legal actions against the company are widely documented. Job seekers should review official company statements or legal records for the most current information.

What are some common challenges faced by a Manager at Brinks Home Security Systems, and how can they be addressed?

Managers at Brinks Home Security Systems often encounter challenges such as coordinating cross-functional teams, ensuring timely installation and maintenance of security systems, and keeping up with rapidly evolving security technology. Building strong communication channels between technical teams, sales, and customer service is essential to streamline operations. Staying updated with industry trends and fostering ongoing training for staff can help managers address these challenges effectively while maintaining high customer satisfaction.

What is the highest paid security guard job?

The highest paid security guard jobs are typically in executive or corporate security, such as security managers or chief security officers, who oversee security operations and develop policies. These roles often require extensive experience, specialized training, and sometimes certifications like CPP or PSP, and they can earn six-figure salaries depending on the industry and location.

Does Loomis or Brinks pay more?

For a Manager role in home security systems, Brinks typically offers higher average salaries compared to Loomis, reflecting differences in company size and industry focus. Compensation can vary based on location, experience, and specific responsibilities, so it's advisable to review current job postings for precise figures.

What are the key skills and qualifications needed to thrive as a Manager at Brinks Home Security Systems, and why are they important?

To thrive as a Manager at Brinks Home Security Systems, you need strong leadership abilities, experience in security systems, and a background in business or operations management, often supported by a relevant degree or equivalent experience. Familiarity with security technologies, CRM software, and project management tools is typically required, along with any relevant industry certifications. Exceptional organizational skills, problem-solving abilities, and effective communication make candidates stand out in this role. These skills and qualities are crucial for ensuring efficient team performance, customer satisfaction, and the smooth operation of security service delivery.

What is the difference between Manager Brinks Home Security Systems vs Technician Brinks Home Security Systems?

AspectManager Brinks Home Security SystemsTechnician Brinks Home Security Systems
CredentialsLeadership experience, security industry certificationsTechnical certifications, security system training
Work EnvironmentOffice management, team supervisionOn-site installation and maintenance
Employer & Industry UsageOversees security operations, manages staffInstalls, repairs, and maintains security systems

The Manager Brinks Home Security Systems focuses on overseeing security operations and managing staff, requiring leadership skills and industry certifications. In contrast, the Technician Brinks Home Security Systems handles technical installation and maintenance, emphasizing technical certifications and hands-on work. Both roles are essential in the security industry but differ in responsibilities and required credentials.

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Manager Brinks Home Security Systems jobs near you
Infographic showing various Manager Brinks Home Security Systems job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $102,067 per year, or $49.1 per hour.
Senior Manager, Customer Marketing

Senior Manager, Customer Marketing

Brinks Home

Plano, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Brinks Home rating

7.6

Company rating: 7.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

19th of 102 rated security

Job description

Description
Brinks Home™ is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals.
We strive for the highest standards for our customers while fostering a positive work environment for our employees. We create a culture that encourages innovation, celebrates creativity, and supports continuous growth. Join us and be part of a collaborative team that is relentless in our pursuit of security for life.
Position Overview:
The Senior Manager, Customer Marketing owns the end-to-end lifecycle marketing strategy for Brinks Home’s 800k+ customer base, driving engagement, loyalty, revenue expansion, and retention within a recurring revenue (RMR) home security business.
This role is responsible for shaping and executing data-driven lifecycle programs across onboarding, engagement, upsell, moves, revenue expansion, and churn prevention. The ideal candidate combines strong strategic thinking with operational excellence and can lead a team while influencing cross-functional partners across Customer Experience, Product, Operations, Analytics, and Finance.
Success in this role requires the ability to translate customer insights into strategy, drive performance through others, and confidently represent customer marketing at the leadership level.
Key Responsibilities:
  • Lifecycle Strategy & Customer Growth
    • Own and evolve the lifecycle marketing strategy across onboarding, engagement, revenue expansion, and retention.
    • Develop initiatives that increase customer lifetime value (LTV), reduce churn, and improve engagement across the customer journey.
    • Identify friction points and opportunities within the customer lifecycle and translate insights into scalable marketing programs.
    • Align lifecycle strategy with broader company objectives and RMR growth targets.
  • Campaign Strategy, Execution & Optimization
    • Lead end-to-end management of customer marketing campaigns across email, direct mail, in-app, portal, and emerging channels.
    • Design and execute data-driven, test-and-learn programs leveraging segmentation, personalization, and performance analytics.
    • Establish clear KPIs and reporting frameworks; translate performance results into actionable recommendations.
    • Continuously optimize programs based on data, customer behavior, and business impact.
  • Revenue & Retention Programs
    • Partner with cross-functional teams to drive:
      • Upsell and cross-sell initiatives (e.g., add-ons, premium services)
      • Move-related retention strategies
      • Churn prevention and extension programs
      • Subscription add-on programs (e.g., Brinks Home Plus or similar offerings)
    • Monitor disconnect trends and proactively recommend interventions to protect revenue.
  • Cross-Functional Leadership
    • Serve as the lifecycle marketing point of view in cross-functional forums.
    • Partner closely with Customer Experience, Product, Operations, BI, and Finance to align promotions, targeting logic, offer strategy, and service considerations.
    • Proactively surface risks, dependencies, and trade-offs.
    • Drive alignment and influence decision-making without formal authority.
  • Executive Communication & Strategic Influence
    • Clearly articulate business problems, recommendations, and expected impact in leadership meetings.
    • Lead structured, outcome-driven meetings with defined objectives and next steps.
    • Communicate complex initiatives succinctly and confidently to executive stakeholders.
    • Move beyond reporting data to providing insights and direction.
  • People Leadership & Team Development
    • Lead, coach, and develop a high-performing customer marketing team.
    • Set clear expectations and hold team members accountable for outcomes and quality.
    • Delegate effectively while maintaining visibility into priorities and execution.
    • Build processes that enable scale and reduce rework.
What Success Looks Like
  • Lifecycle strategy is proactive, not reactive.
  • Campaigns launch on time, are well targeted, and require minimal rework.
  • Customer marketing is viewed as a strategic partner, not just an execution team.
  • Revenue and retention initiatives are measurable, optimized, and continuously improving.
  • Team members operate with clear ownership and accountability.
  • Senior leadership receives clear recommendations — not just updates.
Qualifications:
  • 8+ years of experience in lifecycle marketing, retention marketing, CRM, or customer marketing within a subscription or recurring revenue (RMR) business model.
  • Proven track record of driving revenue growth, upsell performance, and retention improvements at scale.
  • Experience owning and executing end-to-end lifecycle campaigns, including strategy, segmentation, testing, optimization, and performance reporting.
  • Experience leading and developing team members, including setting expectations, delegating effectively, and driving accountability for outcomes.
  • Strong analytical and data-driven mindset with the ability to translate performance insights into clear, actionable strategic recommendations.
  • Demonstrated success working cross-functionally in complex, multi-stakeholder environments (Customer Experience, Product, Operations, BI, Finance).
  • Excellent written and verbal communication skills with strong executive presence and the ability to influence senior stakeholders.
  • Hands-on experience with marketing automation platforms such as Salesforce Marketing Cloud, Braze, OfferFit, or similar tools.
  • Experience designing and implementing A/B testing frameworks and personalization strategies across lifecycle campaigns.
  • Experience integrating direct mail into digital lifecycle programs, including segmentation, targeting, and performance measurement.
  • Experience driving subscription upsell, cross-sell, and retention models in recurring revenue businesses.
  • Experience operating in PE-backed, high-growth, performance-driven environments with strong accountability to financial targets.
  • Strong strategic thinking and business acumen with the ability to connect marketing initiatives to company performance.
  • Customer-centric mindset with focus on lifetime value, engagement, and retention.
  • Strong prioritization and data-informed decision-making skills.
  • High ownership and accountability for results.
  • Collaborative leadership style with the ability to influence without direct authority.
Benefits:
Brinks Home recognizes the value of benefits for you and your family and offers a comprehensive and competitive benefits program, including:
Medical, Dental, Vision, 401(k) with Employer Match, Paid Time Off & Paid Holidays, HSA/FSA, Life & AD&D Insurance, Disability Coverage, Maternity/Parental Leave, Mental & Physical Health Benefits, Employee Resource Groups, Volunteer Hours, Discounted Equipment & Monitoring, and Employee Referral Program.
To learn more about our company culture and career opportunities, please visit our LinkedIn and Career Page.
Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type in accordance with applicable laws.
Brinks Home logo

About Brinks Home

Sourced by ZipRecruiter

Through our high standards of customer care and protection, Brinks Home™ is a proven leader in smart home technology and residential security industries. Our service is guided by our relentless pursuit of protecting what matters most. We work to provide security and peace of mind to our nearly 1 million customers across North America.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Dallas, TX, US

Year founded

1994

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