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Home Depot

Manager, Brand Advocate

Atlanta, GA · On-site

The Manager, Brand Advocate will coach and mentor a team of direct reports responsible for ... Assess customer behavior for consideration in upcoming projects via data analysis (e.g ...

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Manager, Brand & Lifecycle Marketing

Cox Automotive

Pine Lake, GA • On-site

$101K - $169K/yr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Cox Automotive rating

7.8

Company rating: 7.8 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

99th of 151 rated financial services

Job description

**This position is based in Atlanta and is hybrid, reporting into the office two days a week.
Manager, Brand & Lifecycle Marketing drives the execution of brand media strategies and cross-channel customer reengagement programs for Autotrader and KBB. This role bridges brand-building activities (awareness through traditional and digital brand media) with sophisticated lifecycle reengagement efforts across email, digital retargeting, push and SMS, and other touchpoints-ensuring we effectively bring customers back and maximize their lifetime value.
This role requires both strategic media expertise and a deep understanding of customer behavior and reengagement tactics. The ideal candidate can think holistically about how to reengage customers through coordinated campaigns across all available channels.
What You'll Do
Brand Media & Lifecycle Planning & Execution
  • Along with Sr. Manager, Brand Media execute multi-channel brand media strategies
  • Partner with brand media agencies on media planning & buying
  • Manage brand media budgets, pacing, and performance tracking
  • Monitor campaign performance and optimize media mix for efficiency and effectiveness
  • Ensure brand media strategies build audiences that can be leveraged for downstream reengagement
  • Coordinate with creative team to ensure brand assets are optimized for each media channel
  • Develop customer segmentation and targeting strategies for reengagement campaigns based on behavior, inactivity periods, and engagement history
  • Create coordinated reengagement campaigns across email marketing, digital retargeting, paid social and other channels
  • Design testing strategies to optimize media and reengagement messaging, timing, frequency, and channel mix
  • Analyze customer behavior patterns to identify early signals of disengagement and create preventative reengagement strategies across all channels
  • Monitor brand media and reengagement campaign performance against KPIs

Cross-Functional Collaboration
  • Partner with creative team on asset development for brand media and reengagement campaigns
  • Collaborate with MarTech team on marketing automation, personalization, and customer journey implementation
  • Work with analytics team to understand customer behavior, churn signals, and reengagement opportunities
  • Coordinate with performance media team to align audience strategies and retargeting approaches

What's in It for You?
Here's a sneak peek at the benefits you could experience as a Cox employee:
  • A competitive salary and top-notch bonus/incentive plans.
  • Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
  • Comprehensive healthcare, with multiple options for individuals and families.
  • Generous 401(k) retirement plans with company match.
  • Professional development and continuing education opportunities.
  • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
  • Extra perks like pet insurance, employee discounts and much more.

Who You Are
Minimum:
  • Bachelor's degree in related discipline and 6 years of marketing experience spanning brand media planning and customer lifecycle/reengagement marketing. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field.
  • CRM experience across email, SMS, Push
  • Proven experience executing brand media campaigns across traditional and digital channels
  • Strong background in lifecycle marketing, customer retention, or reengagement campaigns
  • Experience with marketing automation platforms and multi-channel campaign orchestration
  • Background working with agencies and cross-functional teams
  • Brand Media Planning: Strong understanding of media planning fundamentals, optimization, audience targeting
  • Reengagement & Lifecycle Expertise: Deep knowledge of customer lifecycle stages, churn signals, reengagement tactics, win-back strategies
  • Multi-Channel Orchestration: Ability to design and execute coordinated campaigns across email, digital retargeting, social, push, and SMS
  • Strong written and verbal communication
  • Project management-can manage multiple campaigns simultaneously across channels
  • Budget management and financial tracking
  • Agency management
  • Presentation skills-can communicate strategies and results to senior stakeholders
  • Collaborative mindset
  • Travel: 25%

Preferred:
  • Degree in marketing, advertising or related field.
  • Automotive, marketplace, or e-commerce experience preferred

Join the Cox family of businesses and make your mark today!
USD 101,500.00 - 169,100.00 per year
Compensation:
Compensation includes a base salary in the range of $101,500.00 - $169,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets

What Cox Automotive employees say

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About Cox Automotive

Sourced by ZipRecruiter

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Industry

Automobile dealers and technology, communication and media

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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