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Manager Banking Operations Jobs in Tennessee (NOW HIRING)

Maintain a working knowledge of all compliance regulations and ensure the bank adheres to said regulations. * Assist Bank Operations and Branch Administration as needed and as directed by management.

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Manager Banking Operations information

Is a manager banking operations a high paying job?

A manager in banking operations typically earns a competitive salary that varies by location, experience, and the size of the institution. These roles often include benefits and opportunities for bonuses, making them generally well-compensated within the banking sector.

What are the key skills and qualifications needed to thrive as a Manager Banking Operations?

To thrive as a Manager Banking Operations, you need in-depth knowledge of banking procedures, regulatory compliance, financial analysis, and typically a degree in finance, business, or a related field. Familiarity with core banking systems, risk management software, and often certifications like Certified Treasury Professional (CTP) are valuable. Leadership, problem-solving, and strong interpersonal communication are essential soft skills for managing teams and coordinating complex workflows. These competencies ensure efficient, compliant operations that minimize risk and support organizational goals in a dynamic financial environment.

What is a Manager Banking Operations?

A Manager in Banking Operations oversees the daily activities and processes within a bank's operations department. They are responsible for ensuring compliance with regulations, optimizing workflow efficiency, and managing teams that handle transactions, account maintenance, and customer service. Their role includes implementing new procedures, resolving operational issues, and coordinating with other departments to ensure smooth banking services. This position requires strong leadership, analytical, and communication skills to maintain operational excellence and customer satisfaction.

What does a manager banking operations do?

A manager in banking operations oversees daily banking activities, ensuring efficient processing of transactions, compliance with regulations, and risk management. They coordinate between departments, implement policies, and often use banking software to monitor performance and improve operational workflows.

How does a Manager Banking Operations typically interact with other departments within a bank?

A Manager Banking Operations plays a central role in collaborating with multiple departments such as compliance, IT, risk management, and customer service to ensure smooth and efficient operations. Regular coordination with these teams is necessary to implement new processes, resolve transactional issues, and maintain regulatory compliance. Strong communication skills are essential, as the manager often leads cross-functional projects and works closely with senior management to align operational goals with the bank's strategic objectives.

Is manager banking operations a stressful job?

Manager banking operations can be stressful due to the responsibility of overseeing financial transactions, compliance, and team management. The role often involves tight deadlines, regulatory pressures, and the need for accuracy, which can contribute to work-related stress.
What are the most commonly searched types of Banking Operations jobs in Tennessee? The most popular types of Banking Operations jobs in Tennessee are:
What are popular job titles related to Manager Banking Operations jobs in Tennessee? For Manager Banking Operations jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Manager Banking Operations jobs in Tennessee look for? The top searched job categories for Manager Banking Operations jobs in Tennessee are:
What cities in Tennessee are hiring for Manager Banking Operations jobs? Cities in Tennessee with the most Manager Banking Operations job openings:
Infographic showing various Manager Banking Operations job openings in Tennessee as of July 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Banking Center Operations Coordinator

First Horizon Bank

Murfreesboro, TN

Full-time

Medical, Dental, Vision, Retirement

Posted 12 days ago


First Horizon Bank rating

8.3

Company rating: 8.3 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

39th of 170 rated banks


Job description

Location: Onsite listed in the posting
Weekly Scheduled Hours: Mon-Thu: 9:00am-4:00pm Friday: 9:00am-5:00pm rotating Saturday: 9:00am-12:00pm
SUMMARY
Provides supervision and support to the tellers to ensure that the staff provides maximum customer service in a professional manner. Monitor and train the transactional processing staff in supporting all bank marketing efforts and cross-sell products. Responsible for ensuring compliance of all policies and procedures affecting the day-to-day operations. Perform related duties as required to assist in achieving banking center goals. Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail environment, which include the duties and responsibilities described herein.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Operational efficiency
• Oversee center cash operations including cashboxes, vault, ATM, and TCRs to ensure center cash is managed, balanced, and secured within the established limits following bank policy.
• Process client transactions accurately and efficiently and using sound judgment when providing approvals and overrides to safeguard against fraud and errors.
• Stay informed on operational updates and communicate critical policy, procedure, and compliance changes or alerts to the team.
• Manage access controls by ensuring proper dual control where applicable, and uphold secure handling of keys, combinations, and sensitive assets in accordance with bank procedures.
• Mitigate the bank's risk as outlined in the Compliance and risk management section below including assisting with cash audits and ensuring accurate record retention.
Compliance and risk management
• Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
• Lead the Operational Performance of the banking center through maintaining control over key risk areas of the center, including tellers' difference, operational losses, and audit control procedures, resolution of out-of-balance conditions, compliance, and quarterly and annual audit functions.
• Ensure all audit and security policies and procedures are followed during open hours and at banking center opening and closing.
• Control the inventory of cash, Official Checks and Personal Money Orders through dual control.
Client experience
• Lead the Client Experience efforts of the banking center, including delivering excellent client experiences consistently and promptly resolve client issues effectively.
• Ensure an excellent overall client experience by assisting clients with select service needs.
• Responsible for ensuring proper control and maximum efficiency in transactional processing. Provide transactional processing support in order to keep client wait times to a minimum.
• Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
Sales and service
• Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships.
• Explain product benefits, changes, restrictions, requirements, and any other relevant product information to clients, prospects, and associates.
Team management
• Maintain workflow and handle scheduling the associates supporting financial transactions.
• Observe, coach, and lead the transactional processing team to ensure all strategic initiatives are executed effectively.
• Assist in evaluating employee performance and counseling when needed.
• Assist in determining and satisfying training needs and establish performance plans.
• Conduct meetings to develop a communication line to explain and institute new policies and to ensure continuous development of staff.
• Assist in conducting meetings to promote sales, product knowledge and client service
Perform all other job related duties as assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
1. High school diploma or GED required Bachelors degree preferred and 2-5 years of experience or equivalent combination of education and experience
COMPUTER AND OFFICE EQUIPMENT SKILLS
1. Microsoft Office suite
CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)
None required
NMLS Language
As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
DeGarmo Behavioral Assessment Requirement
  • All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position
  • The assessment takes approximately 12-15 minutes to complete
  • Assessment results must be submitted prior to having your application evaluated by Talent Acquisition

About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com .
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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