Manager Application Support Engineer Jobs in Indianapolis, IN

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Position Summary 

Johnson Controls is seeking a highly motivated HVAC Equipment Systems Application Engineer to support the development and execution of building systems and equipment projects. This position is responsible for providing technical and engineering support throughout both the pre-sales and post-sales phases, ensuring successful project delivery and customer satisfaction.  

Pre-sales phase; the Equipment Systems Application Engineer receives guidance from branch leadership and Account Sales Executives to support customer requirements and sales objectives. Responsibilities include equipment and controls selection, system application support, design validation, estimating, proposal development, basis-of-design support, and bid pricing.   

Post-sales phase; the Equipment Systems Application Engineer manages the execution of assigned equipment projects, ensuring compliance with contract requirements, project schedules, customer expectations, and financial goals. The role is responsible for developing technical documentation, coordinating with internal and external stakeholders, and delivering successful project outcomes while balancing customer satisfaction and profitability. This position is based in Indianapolis, Indiana, and operates under a hybrid work model. Candidates must be within commuting distance.  

Key Responsibilities 

Pre-Sales Support 

• Provide technical application support, equipment selection, and estimating assistance for project opportunities. 

• Support development of customer solutions, business cases, and recommendations. 

• Collaborate with Account Executives to establish project basis of design, including equipment selections, specifications, sequences, drawings, and document reviews. 

• Assist with project scope development, pricing, and proposal preparation. 

• Prepare takeoffs, RFQs, RFIs, and technical documentation. 

• Respond to HVAC equipment, controls, and system application inquiries.  

Project Execution & Management 

• Manage equipment projects from order release through startup and project closeout. 

• Maintain accountability for project profitability, customer satisfaction, and execution performance. 

• Coordinate project schedules, backlog, and forecasting activities. 

• Review contract documents, drawings, and specifications to develop engineered submittals. 

• Configure equipment and validate performance in accordance with engineering standards. 

• Verify approved submittals prior to equipment release for manufacturing. 

• Evaluate scope changes, schedule impacts, and customer directives. 

• Coordinate equipment releases, deliveries, and supplier activities. 

• Identify and manage change order opportunities. 

• Process factory equipment orders and field-procured materials. 

• Track materials, equipment, and project deliverables. 

• Review vendor invoices for technical and contractual accuracy. 

• Support startup activities and resolve delivery or scope-related issues. 

• Conduct site visits as required to support project execution.  
   

Customer & Stakeholder Management 

• Develop and maintain professional relationships with customers, consultants, contractors, subcontractors, and internal teams. 

• Participate in project and customer coordination meetings. 

• Communicate project status, financial performance, risks, and milestones. 

• Coordinate customer training and turnover activities. 

• Support billing, invoicing, and collection efforts. 

• Ensure compliance with contractual requirements, company standards, and execution processes.  
   

Required Qualifications 

• Bachelor’s degree in mechanical engineering or equivalent. 

• Proficiency with Microsoft Office applications, including Word, Excel, and Teams. 

• Working knowledge of Windows operating systems. 

• Experience with Nitro PDF writer or equivalent. 

• Basic knowledge of thermodynamics and HVAC principles.  

Preferred Qualifications 

• Knowledge of HVAC equipment and systems. 

• AutoCAD experience. 

• Strong organizational, analytical, and problem-solving skills. 

• High attention to detail and accuracy. 

• Ability to manage multiple priorities in a fast-paced environment. 

• Strong verbal and written communication skills. 

• Ability to work independently and collaboratively across functional teams. 

• Demonstrated success building relationships with internal and external stakeholders. 

HIRING SALARY RANGE: $67,900 - $93,400 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-u

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