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Manager Amazon Sortation Center Jobs in Rhode Island

Sr. Operations Manager

Johnston, RI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Center. Responsibilities: • Drives creation of quality initiatives, process change initiatives ... MBA preferred Amazon is an equal opportunity employer and does not discriminate on the basis of ...

Amazon Connect Architect

Johnston, RI · On-site

$64 - $84.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

With over four decades of experience in managing the systems and workings of global enterprises, we ... Contact Center Analytics and Reporting Speech Analytics and Sentiment Analysis Multi-Agent ...

Our Sr. Operations Managers responsible for all budgetary, people development and operations ... Fulfillment Center. Responsibilities: Drives creation of quality initiatives, process change ...

Our Sr. Operations Managers responsible for all budgetary, people development and operations ... Fulfillment Center. Responsibilities: Drives creation of quality initiatives, process change ...

Manager Amazon Sortation Center information

What are the primary challenges a manager at an Amazon Sortation Center faces, and how can they be addressed?

Managers at Amazon Sortation Centers often face challenges related to maintaining operational efficiency, meeting tight shipping deadlines, and managing large, diverse teams. Balancing productivity targets with employee well-being is critical, especially during peak seasons. Effective communication, adaptability, and strong problem-solving skills help managers address these challenges, while leveraging Amazon’s training resources and support systems enables continual improvement. Building strong relationships with team members and cross-functional partners also contributes to smoother operations.

What does a manager at an Amazon Sortation Center do?

A Manager at an Amazon Sortation Center is responsible for overseeing daily operations to ensure packages are sorted and shipped efficiently. They lead teams, manage workflow, and focus on meeting performance goals such as speed, accuracy, and safety. This role involves scheduling, training employees, and implementing process improvements to optimize productivity while maintaining a safe working environment. Managers also handle personnel issues, monitor key metrics, and collaborate with other departments to resolve operational challenges.

What skills and qualifications are needed to thrive as a manager at an Amazon Sortation Center?

To thrive as a Manager at an Amazon Sortation Center, you need strong organizational, leadership, and problem-solving skills, often supported by a bachelor’s degree and experience in operations or logistics management. Familiarity with warehouse management systems (WMS), data analytics tools, and lean process methodologies is highly beneficial. Exceptional communication, adaptability, and team-building abilities help foster a high-performance work environment and effectively manage diverse teams. These skills and qualities are vital for ensuring operational efficiency, meeting performance targets, and maintaining a safe, productive workplace.

What is the difference between Manager Amazon Sortation Center vs Warehouse Supervisor?

AspectManager Amazon Sortation CenterWarehouse Supervisor
ResponsibilitiesOversees entire sortation operations, manages teams, ensures efficiency and safetySupervises daily warehouse activities, manages staff, maintains workflow
Required CredentialsTypically requires leadership experience, logistics knowledge, and sometimes certificationsExperience in warehouse operations, safety training, and team management
Work EnvironmentLarge distribution centers with high-volume sorting operationsWarehouse settings with inventory handling and shipping tasks
Industry UsageCommonly used in Amazon and similar logistics companiesWidely used across retail, manufacturing, and logistics sectors

The Manager Amazon Sortation Center focuses on overseeing large-scale sortation operations and strategic management, while the Warehouse Supervisor handles daily warehouse activities and team supervision. Both roles require leadership skills and logistics knowledge but differ in scope and responsibilities.

What are popular job titles related to Manager Amazon Sortation Center jobs in Rhode Island?

For Manager Amazon Sortation Center jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Manager Amazon Sortation Center jobs in Rhode Island look for?

The top searched job categories for Manager Amazon Sortation Center jobs in Rhode Island are:

What cities in Rhode Island are hiring for Manager Amazon Sortation Center jobs?

Cities in Rhode Island with the most Manager Amazon Sortation Center job openings:

Infographic showing various Manager Amazon Sortation Center job openings in Rhode Island as of June 2026, with employment types broken down into 1% Locum Tenens, 9% Full Time, and 90% Part Time. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Amazon Connect Solution Architect

Tata Consultancy Service Limited

Johnston, RI • On-site

$150K - $197K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Job description

Must Have Technical/Functional Skills
Required Skills
• Deep expertise in Amazon Connect Architecture and Solution Design.
• Strong knowledge of AWS services including Lambda, API Gateway, DynamoDB, S3, CloudWatch, EventBridge, and IAM.
• Experience with IVR design, intelligent routing, CTI integrations, and omnichannel contact center solutions.
• Knowledge of REST APIs, microservices, event-driven architectures, and cloud-native application design.
• Experience integrating Amazon Connect with CRM platforms such as Salesforce, ServiceNow, or similar systems.
• Strong understanding of security, authentication, compliance, and enterprise architecture principles.
Preferred Qualifications
• Experience with Amazon Lex, AWS Bedrock, Conversational AI, Voice Bots, and Contact Center Analytics.
• Banking, Financial Services, or large-scale customer service transformation experience.
• AWS Solutions Architect and/or Amazon Connect certifications preferred.
• Experience leading cloud migration and modernization initiatives.
Roles & Responsibilities
• Architect and design enterprise-grade Amazon Connect solutions for voice, chat, IVR, and omnichannel customer engagement.
• Define contact center modernization and cloud migration strategies.
• Design integrations with CRM, customer data platforms, workforce management, and enterprise applications.
• Develop architecture for conversational AI, virtual assistants, voice bots, and self-service solutions.
• Establish security, compliance, resiliency, and operational standards for contact center platforms.
• Provide technical leadership, solution governance, and architecture oversight throughout project delivery.
• Collaborate with business stakeholders, product owners, development teams, and vendors to align solutions with business objectives.
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $150,000 - $197,000 a year