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Manager Alfa Systems Jobs (NOW HIRING)

Customer Service Manager

Richmond, VA · On-site

$110K - $130K/yr

Knowledge of customer service technologies, CRM systems, and performance dashboards * Ability to travel domestically as needed (less than 25%) At Alfa Laval, we pride ourselves on creating an ...

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Richmond, VA · On-site

$110K - $125K/yr

Support Workers Compensation claim management. * Ensure each subsidiary organization reports all EHS data in the relevant Alfa Laval systems, including verification of data submitted. * Ensure ...

Channel Manager

Richmond, VA · On-site

$95K - $115K/yr

... Alfa Laval's channel strategy for capital and service sales across multiple customer segments and ... data, reporting tools, CRM systems, and structured sales or channel processes • Strong ...

Participate in ALPS (Alfa Laval Productivity System) activities across Service Centers, Manufacturing, Sales, and Office environments, including daily huddles, visual management boards, Kaizen ...

Payroll & Benefits Manager

Houston, TX · On-site

$130K - $145K/yr

Lead Annual Enrollment and coordinate plan renewals and system updates * Maintain vendor and third ... Alfa Laval offers a competitive salary and full benefits package, including medical/dental/vision ...

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Kenosha, WI · On-site

$62K - $80K/yr

Remain current on Alfa Laval products, tools, and processes, leveraging internal systems such as ... Strong customer relationship management, even in high-pressure or complex situations * Demonstrated ...

Project Manager

Houston, TX · On-site

$90K - $110K/yr

Coordinate claim activities through the claim support system. * Develop strong working ... At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values ...

We'll rely on you to manage job assignments, materials planning, and safety compliance. This ... Perform safety, quality & other audits according to ALPS (Alfa Laval Production System). * Ensure ...

About the job We are seeking a dynamic and strategic Industry Manager, Pharma to drive Alfa Laval ... Manage CRM tools and related systems to develop and track leads, ensuring the business pipeline is ...

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Houston, TX · On-site

$16.25 - $22.25/hr

Participate in ALPS (Alfa Laval Productivity System) activities across Service Centers, Manufacturing, Sales, and Office environments, including daily huddles, visual management boards, Kaizen ...

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Richmond, VA · On-site

$130K - $145K/yr

Manage the setup, structure, and strategy of employee benefit programs including health, dental ... Lead Annual Enrollment and coordinate plan renewals and system updates * Maintain vendor and third ...

Company Overview Alfa Insurance ® is an A-rated insurance carrier that offers an excellent array ... Validate contract data accuracy across systems (e.g., vendor records, contract repositories, risk ...

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Manager Alfa Systems information

See salary details

$46K

$102.1K

$153K

How much do manager alfa systems jobs pay per year?

As of Jun 8, 2026, the average yearly pay for manager alfa systems in the United States is $102,067.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Alfa Systems vs Alfa Systems Specialist?

AspectManager Alfa SystemsAlfa Systems Specialist
CredentialsBachelor's degree, certifications in project management or ERP systemsSimilar certifications, often with specialized training in Alfa Systems
Work EnvironmentLeadership role overseeing teams and projectsTechnical role focusing on system configuration and support
Industry UsageUsed across industries for managing Alfa Systems projectsPrimarily technical support and system optimization
Search & Comparison IntentUnderstanding managerial responsibilities and career pathTechnical skills and system expertise

The Manager Alfa Systems typically oversees projects and teams, focusing on strategic implementation, while the Alfa Systems Specialist handles technical configuration and support. Both roles require relevant certifications, but their focus differs—managerial versus technical. Understanding these differences helps in choosing the right career path or job role in the Alfa Systems environment.

What are Manager Alfa Systems?

A Manager Alfa Systems is a professional responsible for overseeing the implementation, maintenance, and optimization of Alfa Systems, which is a leading software platform for asset finance, leasing, and loan management. They manage teams, coordinate with stakeholders, and ensure that the Alfa Systems platform meets organizational needs. Their role often includes project management, system configuration, troubleshooting, and ensuring compliance with industry standards. They play a crucial part in bridging the gap between technical teams and business users to ensure smooth operation of the platform.

What are some common challenges faced by a Manager Alfa Systems when overseeing implementation projects?

As a Manager Alfa Systems, one of the main challenges is coordinating between technical teams, business stakeholders, and external vendors to ensure successful system implementation. Balancing competing priorities, managing project timelines, and adapting to evolving client requirements can be demanding. Additionally, ensuring data integrity and compliance during migrations, while supporting end-user adoption, requires strong communication and problem-solving skills. Proactive risk management and effective team leadership are crucial for overcoming these challenges and delivering successful outcomes.

What are the key skills and qualifications needed to thrive as a Manager Alfa Systems, and why are they important?

To thrive as a Manager Alfa Systems, you need a strong background in financial services operations, experience with securities processing, and in-depth knowledge of the Alfa Systems platform. Familiarity with technical tools such as SQL, data analysis software, and project management systems, as well as relevant certifications like PMP or ITIL, is often required. Excellent leadership, communication, and problem-solving skills help coordinate teams and manage client expectations effectively. These skills and qualifications are crucial for ensuring seamless system implementation, regulatory compliance, and optimized business processes in asset management environments.
More about Manager Alfa Systems jobs
What cities are hiring for Manager Alfa Systems jobs? Cities with the most Manager Alfa Systems job openings:
What are the most commonly searched types of Alfa Systems jobs? The most popular types of Alfa Systems jobs are:
What states have the most Manager Alfa Systems jobs? States with the most job openings for Manager Alfa Systems jobs include:
What job categories do people searching Manager Alfa Systems jobs look for? The top searched job categories for Manager Alfa Systems jobs are:
Infographic showing various Manager Alfa Systems job openings in the United States as of May 2026, with employment types broken down into 50% As Needed, and 50% Contract. Highlights an 88% Physical, 7% Hybrid, and 5% Remote job distribution, with an average salary of $102,067 per year, or $49.1 per hour.
Customer Service Manager

Customer Service Manager

Alfa Laval

Richmond, VA • On-site

$110K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago


Alfa Laval rating

9.4

Company rating: 9.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

4th of 417 rated machine equipment manufacturers


Job description

Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
About the job
The Customer Service Manager is responsible for leading the Energy Division's customer service organization and ensuring the highest levels of customer satisfaction. This role drives a culture of ownership and customer centricity while improving processes within the order-to-cash flow. The position combines strategic leadership, operational excellence, cross-functional collaboration, and direct management of customer service managers and representatives.
The Customer Service Manager acts as a key liaison between customer service, sales, operations, and other internal stakeholders across Alfa Laval.
This is a hybrid opportunity based in Richmond, VA.
As a part of the team, you will:
  • Lead the development and execution of the Energy Division's customer service strategy, ensuring alignment with business goals and long-term organizational success.
  • Drive a culture of ownership, customer centricity, and high performance by mentoring and developing customer service managers and representatives.
  • Establish and standardize customer service processes with clear roles and responsibilities, ensuring efficient, high-quality execution across the order-to-cash workflow.
  • Optimize order handling procedures-including inquiry management, order entry, and order execution follow-up-while leveraging existing frameworks such as ALPS to enhance efficiency.
  • Monitor customer service performance through defined KPIs, analyze trends, and present updates to Sales Directors, Factory Managers, Accounts Receivable, and other key stakeholders.
  • Serve as the voice of the customer across the organization, ensuring customer needs, feedback, and pain points are captured and addressed through continuous improvement initiatives.
  • Support the evaluation, selection, and implementation of new customer service tools and technologies, ensuring systems meet operational needs and improving customer experience.
  • Lead the resolution of escalated customer issues, ensuring timely, effective outcomes that reinforce customer trust and satisfaction.
  • Ensure all customer service activities comply with relevant regulations, internal policies, and quality standards.
  • Manage the department budget responsibly, making strategic investments in tools, systems, and training that elevate overall performance.
  • Collaborate closely with sales, marketing, operations, finance, and other departments to deliver cohesive, unified customer experience across the Energy Division.

What you know:
You have a bachelor's degree in Business Administration, Management, or a related field and have:
  • Extensive experience leading customer service teams in a fast-paced, process-driven environment
  • Strong background in order-to-cash workflows, service process optimization, and continuous improvement
  • Proven ability to drive change, implement new systems, and support digital transformation initiatives
  • Experience collaborating cross-functionally with sales, operations, finance, and supply chain
  • Excellent communication, leadership, and stakeholder-management skills
  • Familiarity with Lean or Six Sigma methodologies; Green Belt certification (preferred)
  • Knowledge of customer service technologies, CRM systems, and performance dashboards
  • Ability to travel domestically as needed (less than 25%)

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, currently, we are prioritizing candidates who reside in the US or have an established presence in the area.
What's in it for you?
Alfa Laval offers a competitive salary and full benefits package, including medical/dental/vision/life, 401(k) plan, and more. At Alfa Laval, we carefully consider a wide range of compensation factors to determine your total compensation package. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. The base salary for this role is typically $110,000 - $130,000 annually.
Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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