Under the general direction of the Director, Account Management, Account Manager delivers on the company's value proposition to its Individuals with Developmental Disabilities (IDD) clients. Cultivates and maintains on-going strategic client relationships and partnerships within the organization to achieve the revenue, growth, and retention goals of PharMerica/Pharmacy Alternatives. Ensures retention of assigned book of business and drives resident adoption.
The Manager, Account Management leads a group of Account Managers responsible for retaining and growing a portfolio of clients in a service-based business. This role combines people leadership, client oversight, and crossfunctional collaboration to ensure consistently excellent client experience and strong financial performance.
The ideal candidate will have 5+ years of experience in account management, customer success, or client services within a B2B or professional services environment, preferrably healthcare, and have experience leading or supervising account managers or client-facing teams
Remote Opportunity. May reside anywhere within the Western USA
Schedule: Monday-Fridat, hours per business needs
Travel: 50%
We offer:
Competitive pay
Health, dental, vision and life insurance benefits
Company paid STD and LTD
Employee Discount Program
401k
Paid-time off
Tuition reimbursement
Non-retail/Closed-door environment
Annual Incentive Bonus