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Manager Academic Operations Jobs in Massachusetts

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Manager Academic Operations information

See Massachusetts salary details

$33.9K

$69.3K

$129.4K

How much do manager academic operations jobs pay per year?

As of Aug 11, 2026, the average yearly pay for manager academic operations in Massachusetts is $69,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $84,600.00 per year, depending on experience, location, and employer.

What is the difference between Manager Academic Operations vs Academic Program Coordinator?

AspectManager Academic OperationsAcademic Program Coordinator
ResponsibilitiesOversees academic processes, manages teams, develops policiesSupports program activities, coordinates events, assists with student services
Required CredentialsBachelor’s or Master’s in Education or related field, experience in academic administrationBachelor’s degree, experience in program support or administration
Work EnvironmentHigher education institutions, administrative officesAcademic departments, student services offices
Employer & Industry UsageUniversities, colleges, educational organizationsEducational institutions, program offices

The Manager Academic Operations typically holds a higher-level role with broader responsibilities in managing academic processes and teams, while the Academic Program Coordinator focuses on supporting specific program activities and student services. Both roles are essential in educational settings but differ in scope and seniority.

How does a manager academic operations typically collaborate with faculty and administrative departments to support institutional goals?

A Manager of Academic Operations regularly works with faculty to coordinate course scheduling, resource allocation, and policy implementation. They also collaborate closely with departments such as admissions, registrar, and student services to ensure academic processes run smoothly and align with institutional objectives. Effective communication and organizational skills are key, as this role often involves mediating between academic and administrative priorities. By fostering these collaborations, Managers of Academic Operations help create an efficient, student-centered learning environment and support continuous institutional improvement.

What are the key skills and qualifications needed to thrive as a manager academic operations, and why are they important?

To thrive as a Manager Academic Operations, you need strong organizational skills, a background in education administration, and typically a bachelor's or master's degree in education or a related field. Familiarity with student information systems, scheduling software, and data analytics tools is often required. Exceptional communication, leadership, and problem-solving abilities enable effective coordination among faculty, staff, and students. These skills are crucial for ensuring smooth academic processes, compliance, and the delivery of high-quality educational experiences.

What is a manager academic operations?

A Manager of Academic Operations oversees the administrative and operational aspects of an academic institution or department. Their responsibilities often include managing schedules, coordinating resources, ensuring compliance with academic policies, and supporting faculty and students. They play a vital role in streamlining processes, improving efficiency, and facilitating communication across academic units. This position requires strong organizational, leadership, and problem-solving skills. Ultimately, they help ensure that the academic environment runs smoothly and effectively.
What are the most commonly searched types of Academic Operations jobs in Massachusetts? The most popular types of Academic Operations jobs in Massachusetts are:
What are popular job titles related to Manager Academic Operations jobs in Massachusetts? For Manager Academic Operations jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Manager Academic Operations jobs in Massachusetts look for? The top searched job categories for Manager Academic Operations jobs in Massachusetts are:
What cities in Massachusetts are hiring for Manager Academic Operations jobs? Cities in Massachusetts with the most Manager Academic Operations job openings:
Manager Academic Operations jobs near you
Infographic showing various Manager Academic Operations job openings in Massachusetts as of July 2026, with employment types broken down into 1% As Needed, 59% Full Time, 37% Part Time, 2% Temporary, and 1% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $69,302 per year, or $33.3 per hour.

Academic Operations Coordinator

Bentley University

Waltham, MA • On-site

$21.33 - $33.33/hr

Full-time

PTO

Re-posted yesterday

Job description

Job Description Summary

The Academic Operations Coordinator is the administrative and customer service support within the Registrar's office. The position serves as a primary point of contact for students, faculty, and staff, assisting with academic records, registration, transcripts, and university policies while ensuring accurate and timely processing of student-related transactions

Essential Duties:

  • Assist students, faculty, staff and others seeking assistance from the Registrar's Office. Triage multiple requests for service via email or telephone, facilitate process of students filling out and dropping off forms, answer general questions regarding transcripts, registration and academic deadlines. Develop an understanding of university academic policies and procedures.

  • Monitor and maintain the general office email

  • Manage student status updates (deferrals, cancelations and Academic Standards decisions)

  • Manage National Student Clearinghouse enrollment verifications

  • Provide administrative support to office processes including but not limited to; process course away, degree audit clearance, course withdrawals, commencement activities etc.

  • Work with Commencement Office on creating commencement program

  • Work with Associate Registrar to manage student readmit process

  • Manage office supply inventory


Other duties:

  • Assist during high demand time, registration, start of term and commencement

Education and Experience

  • High School diploma required, associates or higher degree preferred

  • At least 2 years' experience working in a busy, public facing office, college or university setting preferred

Preferred Knowledge, Skills and abilities

  • Ability to thrive in a fast paced environment with time sensitive deadlines

  • Excellent organizational, prioritization, and time management skills with the ability to handle several tasks and projects effectively

  • Detail-oriented and accurate with the ability to analyze, interpret, and prioritize information in order to make informed decisions, and to identify potential issues and possible solutions proactively

  • Ability to interpret and apply policy language

  • Ability to keep composure when dealing with difficult or demanding customers

  • Familiarity and comfort with technology including Microsoft Word, Excel, and the ability to learn and adapt to new technology on an ongoing basis are required.

Pay Transparency

At Bentley we offer a "total rewards" package designed to attract, motivate, retain, and reward our employees. This includes competitive compensation, robust benefits, career development and opportunities, generous paid time off, workplace flexibility and a positive, engaging employee experience. In alignment with the Massachusetts Pay Transparency Act and our commitment to equity and transparency, we're sharing the salary grade range for this role. The grade range is based on market data and the scope of responsibilities. Final pay will depend on your experience, education, and other relevant qualifications.

Salary Grade Range:

$21.33 - $33.33

If you have questions about the salary grade range or need additional information, please contact us at GA_HR_Employment@bentley.edu.

Bentley University requires references checks and may conduct other pre-employment screening.

DIVERSITY STATEMENT

Bentley University strives to create a campus community that welcomes the exchange of ideas, and fosters a culture that values differences and views them as a strength in our community.

Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business. We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds.

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