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Manager 411 Directory Assistance Operator Jobs in Rural Hall, NC

Machine Operator - Weekends Nights

Mount Airy, NC · On-site

$14.75 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Assistance Plan (EAP) Normal work hours: * Friday, Saturday, and Sunday nights from 7pm to 7am ... management either orally or in writing. The above statements are not to be construed as an ...

Machine Operator - Night Shift

Mount Airy, NC · On-site

$14.75 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Employee Assistance Plan (EAP) Work Hours: * One week will work Monday - Thursday, 7pm to 7am ... management either orally or in writing. The above statements are not to be construed as an ...

Machine Operator - Night Shift

Mount Airy, NC · On-site

$14.75 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Employee Assistance Plan (EAP) Work Hours: * One week will work Monday - Thursday, 7pm to 7am ... management either orally or in writing. The above statements are not to be construed as an ...

Chemical Operator

Greensboro, NC · On-site

$43K - $63K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about ... Should you require assistance in applying to this opportunity, please reach out to Solenis Talent ...

Chemical Operator

Greensboro, NC · On-site

$43K - $63K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about ... Should you require assistance in applying to this opportunity, please reach out to Solenis Talent ...

Prepress Operator

Greensboro, NC · On-site

$18.75 - $25.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to manage multiple priorities in a fast-paced production environment. How You Will Be ... Employee Assistance Program * Comprehensive relocation package available for qualified candidates

Security Engineer II

High Point, NC · On-site +1

$98K - $154K/yr

  • Medical

  • Retirement

  • PTO

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and ... Group Policy / Active Directory - Preferred * Cross-Platform OS Administration - Preferred

New

Machine Operator

Winston Salem, NC · On-site

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Management System and other computer applications as appropiate. * Perform procedure and work ... Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for ...

Showing results 21-40

Manager 411 Directory Assistance Operator information

See Rural Hall, NC salary details

$67.6K

$129.3K

$166.2K

How much do manager 411 directory assistance operator jobs pay per year?

As of Aug 17, 2026, the average yearly pay for manager 411 directory assistance operator in Rural Hall, NC is $129,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,800.00 and $165,300.00 per year, depending on experience, location, and employer.

What is a Manager 411 Directory Assistance Operator?

Manager 411 Directory Assistance Operators are professionals who oversee teams that provide telephone-based directory assistance, helping callers find phone numbers, addresses, and other contact information. In addition to handling escalated customer inquiries, they manage daily operations, train and support staff, and ensure high-quality service delivery. Their responsibilities also include monitoring performance, implementing process improvements, and ensuring compliance with company policies and regulations.

What are some common challenges faced by a Manager 411 Directory Assistance Operator and how can they be addressed?

One common challenge in this role is managing a team that handles high call volumes while ensuring accuracy and efficiency in information delivery. Managers must regularly train and support staff to stay updated on directory databases and customer service best practices. Additionally, they often address escalated customer issues and implement process improvements to reduce wait times. Building strong communication within the team and fostering a positive work environment helps address these challenges and maintain high service standards.

What are the key skills and qualifications needed to thrive as a Manager 411 Directory Assistance Operator, and why are they important?

To thrive as a Manager 411 Directory Assistance Operator, you need strong leadership abilities, in-depth knowledge of directory assistance operations, and experience in telecommunications, often supported by relevant managerial or telecommunications certifications. Familiarity with call center management software, telecommunications systems, and directory databases is typically required. Excellent communication, problem-solving, and team-building skills help in effectively managing staff and resolving customer issues. These competencies are essential for ensuring high service quality, operational efficiency, and customer satisfaction in a fast-paced environment.

What is the difference between Manager 411 Directory Assistance Operator vs 411 Directory Assistance Operator?

AspectManager 411 Directory Assistance Operator411 Directory Assistance Operator
CredentialsTypically requires experience in customer service and supervisory skillsRequires strong communication skills and familiarity with directory information
Work EnvironmentSupervises team, manages operations, often in an office settingHandles calls directly, providing directory assistance to customers
Employer & Industry UsageUsed by telecom companies, often in managerial or team lead rolesCommonly employed by telecom providers as frontline support
Search & Comparison IntentLooking for supervisory or managerial roles in directory assistanceSeeking frontline operator roles providing directory info

The main difference is that the Manager 411 Directory Assistance Operator oversees the team and manages operations, while the 411 Directory Assistance Operator directly assists customers with directory information. The managerial role involves leadership and supervision, whereas the operator role focuses on customer service and information provision.

What does a manager 411 directory assistance operator do?

A manager 411 directory assistance operator oversees the operation of directory assistance services, ensuring accurate and efficient phone number and address retrieval for callers. They may supervise staff, handle escalations, and use communication tools to coordinate information delivery in a customer service environment.

What cities near Rural Hall, NC are hiring for Manager 411 Directory Assistance Operator jobs?

Cities near Rural Hall, NC with the most Manager 411 Directory Assistance Operator job openings:

Machine Operator - Weekends Nights

Insteel Industries

Mount Airy, NC • On-site

$14.75 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Insteel Industries rating

7.7

Company rating: 7.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

Machine Operator

About You

The person we are looking for has a strong foundation in mechanical and analytical skills. A person with great judgment, initiative, and the ability to deal with complex machinery. The ideal candidate has experience working with and on machinery. 

Position Snapshot

A machine operator is commonly expected to know how his/her equipment operates and be able to identify and repair simple mechanical problems like stalls or jams. Workers hired into this position will be trained to eventually operate various machines and learn processes related to manufacturing steel wire products. To be successful in this role you will:

  • Operate designated machinery to facility standards and production specifications
  • Perform necessary operator quality checks according to ASTM standards
  • Conduct equipment inspections for proper operation and mechanical integrity
  • Assist in the repair and maintenance of machines and facilities as required
  • Use computer systems to track and document daily production activity
  • Assist other operators as needed
  • Practice safe work habits to reduce risk to as low as reasonably achievable. Including adhering to strict PPE guidelines and learning safety standards for the facility and equipment.
  • Work effectively within a team environment

Requirements and Education:

  • High School Diploma or equivalent
  • Ability to complete simple forms and understand simple written instructions
  • Knows and understands basic mechanical processes and equipment function principles.
  • Understands basic mathematical principles and has the ability to perform simple arithmetic skills involving addition, subtraction, multiplication, division, fractions, and decimals

For your hard work, you receive:

  • Competitive base pay
  • Bonus eligibility based on facility performance
  • Paid time off including holidays and vacation
  • Excellent benefits to include medical, dental, vision, company paid life/short-term disability/long-term disability insurance, flexible spending accounts (FSA), health savings account (HSA), 401(k) with match, company paid tele-health, stock purchase plan, tuition reimbursement assistance, and Employee Assistance Plan (EAP)
Normal work hours:
  • Friday, Saturday, and Sunday nights from 7pm to 7am
    • Will work 36 hours, but be paid for 40 hours as long as all scheduled hours are worked
  • Training will occur on 2-2-3-day shift rotations from 7am - 7pm 
 

For your hard work, you receive:

  • Opportunity for professional growth
  • Paid time off including holidays and vacation
  • Excellent benefits to include medical, dental, vision, company paid life/short-term disability/long-term disability insurance, flexible spending accounts (FSA), health savings account (HSA), 401(k) with match, company paid tele-health, stock purchase plan, tuition reimbursement assistance, and Employee Assistance Plan (EAP)

These duties may be modified or changed at any time at the sole discretion of management either orally or in writing. The above statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

INSTEEL is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you are qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request accommodation, contact a Human Resources Representative.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to consider applicants residing in locations outside the US requiring Visa sponsorship at this time.

About the Company:

Insteel Industries is the nation’s largest manufacturer of steel wire reinforcing products for concrete construction, including prestressed concrete strand and welded wire reinforcement such as engineered structural mesh and concrete pipe reinforcement. Founded in 1953 and headquartered in Mount Airy, NC, Insteel operates 11 manufacturing plants across the U.S. and has a dedicated engineering services division. As a publicly traded company, our goal is to be the supplier of choice by delivering superior value to our customers. Learn more at insteel.com/careers.

Fraud Prevention Notice:

Please note that Insteel Industries will never ask applicants to purchase equipment, send money, or provide payment information at any point in the hiring process. We may request certain personal information only after an official offer has been extended and the background check and drug screen have been successfully completed. If you receive a request for sensitive information or payment before these steps, it is not from our company. To protect yourself, please report any suspicious activity to our HR team by calling us at (336) 786-2141.

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