Company Description Beyond Impact is a leading Managed Service Provider (MSP) delivering top-tier IT solutions, security, and support to businesses. As a Microsoft Partner and a provider of Secure365 ...
Company Description Beyond Impact is a leading Managed Service Provider (MSP) delivering top-tier IT solutions, security, and support to businesses. As a Microsoft Partner and a provider of Secure365 ...
Build strong relationships with strategic vendors and managed service providers to deliver consistent, high quality outcomes. * Manage budgets, technology investments, contracts, and licensing while ...
Build strong relationships with strategic vendors and managed service providers to deliver consistent, high quality outcomes. * Manage budgets, technology investments, contracts, and licensing while ...
Build strong relationships with strategic vendors and managed service providers to deliver consistent, high quality outcomes. * Manage budgets, technology investments, contracts, and licensing while ...
Build strong relationships with strategic vendors and managed service providers to deliver consistent, high quality outcomes. * Manage budgets, technology investments, contracts, and licensing while ...
IT Support Specialist
Gaylord, MN · On-site
$50K - $55K/yr
Managed Service Providers (MSPs) * Corporate IT support environments * IT consulting firms * Multi-site organizations Compensation & Benefits * $50,000-$55,000 base salary * Full-time onsite role in ...
IT Support Specialist
Gaylord, MN · On-site
$50K - $55K/yr
Managed Service Providers (MSPs) * Corporate IT support environments * IT consulting firms * Multi-site organizations Compensation & Benefits * $50,000-$55,000 base salary * Full-time onsite role in ...
Build strong relationships with strategic vendors and managed service providers to deliver consistent, high quality outcomes. * Manage budgets, technology investments, contracts, and licensing while ...
Build strong relationships with strategic vendors and managed service providers to deliver consistent, high quality outcomes. * Manage budgets, technology investments, contracts, and licensing while ...
Sales Engineer - Commercial
Eden Prairie, MN · On-site
Managed Service Provider technical experience * Bachelors and/or Associates Degree * Working knowledge of Salesforce.com * Previous experience selling XaaS solutions (software, infrastructure, SOC ...
Sales Engineer - Commercial
Eden Prairie, MN · On-site
Managed Service Provider technical experience * Bachelors and/or Associates Degree * Working knowledge of Salesforce.com * Previous experience selling XaaS solutions (software, infrastructure, SOC ...
Sales Engineer - Commercial
Eden Prairie, MN · On-site
Managed Service Provider technical experience * Bachelors and/or Associates Degree * Working knowledge of Salesforce.com * Previous experience selling XaaS solutions (software, infrastructure, SOC ...
Sales Engineer - Commercial
Eden Prairie, MN · On-site
Managed Service Provider technical experience * Bachelors and/or Associates Degree * Working knowledge of Salesforce.com * Previous experience selling XaaS solutions (software, infrastructure, SOC ...
Managed Service Provider technical experience * Bachelors and/or Associates Degree * Working knowledge of Salesforce.com * Previous experience selling XaaS solutions (software, infrastructure, SOC ...
Managed Service Provider technical experience * Bachelors and/or Associates Degree * Working knowledge of Salesforce.com * Previous experience selling XaaS solutions (software, infrastructure, SOC ...
Customer Success Manager
Golden Valley, MN · On-site
Demonstrated knowledge of Managed Service Provider roles and themes * Demonstrated technology experience/familiarity with: * Microsoft solutions including: Azure, M365, Intune, ASR, Teams, and ...
Customer Success Manager
Golden Valley, MN · On-site
Demonstrated knowledge of Managed Service Provider roles and themes * Demonstrated technology experience/familiarity with: * Microsoft solutions including: Azure, M365, Intune, ASR, Teams, and ...
Be Seen First
Senior Network Engineer / Client Solutions Lead
Minneapolis, MN · On-site
$45 - $70/hr
Company Description We are a managed service provider that has delivered IT support to local clients since 2008. Our goal is to provide clients with support and services that keep them productive ...
Quick apply
Be Seen First
Senior Network Engineer / Client Solutions Lead
Minneapolis, MN · On-site
$45 - $70/hr
Company Description We are a managed service provider that has delivered IT support to local clients since 2008. Our goal is to provide clients with support and services that keep them productive ...
Customer Success Manager
Golden Valley, MN · On-site
Demonstrated knowledge of Managed Service Provider roles and themes * Demonstrated technology experience/familiarity with: * Microsoft solutions including: Azure, M365, Intune, ASR, Teams, and ...
Customer Success Manager
Golden Valley, MN · On-site
Demonstrated knowledge of Managed Service Provider roles and themes * Demonstrated technology experience/familiarity with: * Microsoft solutions including: Azure, M365, Intune, ASR, Teams, and ...
Manage complex fee-for-service and value-based contracting, reimbursements, and negotiations with hospitals and physician groups. * Build and maintain strong provider relationships to support network ...
Manage complex fee-for-service and value-based contracting, reimbursements, and negotiations with hospitals and physician groups. * Build and maintain strong provider relationships to support network ...
... managed services. We support clients across finance and supply chain, as well as SAP, Oracle, and ... and provide clear guidance to others The team Our Enterprise Operations as a Service Finance ...
... managed services. We support clients across finance and supply chain, as well as SAP, Oracle, and ... and provide clear guidance to others The team Our Enterprise Operations as a Service Finance ...
Network Manager
Cottage Grove, MN · On-site
... Managed Service Providers (MSPs) * Stakeholder management (internal staff, leadership, external partners) * Proactive infrastructure improvement and modernization * IT documentation, process ...
Quick apply
Network Manager
Cottage Grove, MN · On-site
... Managed Service Providers (MSPs) * Stakeholder management (internal staff, leadership, external partners) * Proactive infrastructure improvement and modernization * IT documentation, process ...
Network Manager
Cottage Grove, MN · On-site
$80 - $100/hr
... Managed Service Providers (MSPs) * Stakeholder management (internal staff, leadership, external partners) * Proactive infrastructure improvement and modernization * IT documentation, process ...
Network Manager
Cottage Grove, MN · On-site
$80 - $100/hr
... Managed Service Providers (MSPs) * Stakeholder management (internal staff, leadership, external partners) * Proactive infrastructure improvement and modernization * IT documentation, process ...
Network Manager
Cottage Grove, MN · On-site
... Managed Service Providers (MSPs) * Stakeholder management (internal staff, leadership, external partners) * Proactive infrastructure improvement and modernization * IT documentation, process ...
Network Manager
Cottage Grove, MN · On-site
... Managed Service Providers (MSPs) * Stakeholder management (internal staff, leadership, external partners) * Proactive infrastructure improvement and modernization * IT documentation, process ...
Manager, IT Operations
Minneapolis, MN · On-site
Own Vendor and Managed-Service Partnerships * Manage the relevant IT-related managed-service providers, acting as the primary point of contact and relationship owner. * Hold partners accountable to ...
Manager, IT Operations
Minneapolis, MN · On-site
Own Vendor and Managed-Service Partnerships * Manage the relevant IT-related managed-service providers, acting as the primary point of contact and relationship owner. * Hold partners accountable to ...
Principal IT Infrastructure Delivery Manager
$51.75 - $70.50/hr
Drive delivery withinfrastructure technology vendors,system integrators,managed service providers,andapplication teams to support successfulimplementationofcriticalenterpriseinitiatives. * Oversee ...
Principal IT Infrastructure Delivery Manager
$51.75 - $70.50/hr
Drive delivery withinfrastructure technology vendors,system integrators,managed service providers,andapplication teams to support successfulimplementationofcriticalenterpriseinitiatives. * Oversee ...
IT Service Desk Analyst
Minneapolis, MN · On-site
$23.44 - $32.35/hr
Provides problem resolution, reassigning or escalating advanced inquiries to appropriate staff or Managed Service Provider. * Rebuild or reimage Windows workstations on Dell hardware. * Maintains ...
IT Service Desk Analyst
Minneapolis, MN · On-site
$23.44 - $32.35/hr
Provides problem resolution, reassigning or escalating advanced inquiries to appropriate staff or Managed Service Provider. * Rebuild or reimage Windows workstations on Dell hardware. * Maintains ...
Manager, IT Operations
Minneapolis, MN · On-site
Own Vendor and Managed-Service Partnerships * Manage the relevant IT-related managed-service providers, acting as the primary point of contact and relationship owner. * Hold partners accountable to ...
Manager, IT Operations
Minneapolis, MN · On-site
Own Vendor and Managed-Service Partnerships * Manage the relevant IT-related managed-service providers, acting as the primary point of contact and relationship owner. * Hold partners accountable to ...
Managed Service Provider information
See Minnesota salary details
$14.36 - $16.67
9% of jobs
$18.12 is the 25th percentile. Wages below this are outliers.
$16.67 - $18.98
25% of jobs
$18.98 - $21.30
10% of jobs
The median wage is $21.90 / hr.
$21.30 - $23.61
20% of jobs
$24.71 is the 75th percentile. Wages above this are outliers.
$23.61 - $25.92
22% of jobs
$25.92 - $28.23
2% of jobs
$28.23 - $30.54
7% of jobs
$30.54 - $32.85
1% of jobs
$32.85 - $35.17
1% of jobs
$35.17 - $37.48
1% of jobs
$37.48 - $39.79
1% of jobs
$14
$26
$39
How much do managed service provider jobs pay per hour?
What is a managed service provider?
A Managed Service Provider (MSP) job involves delivering outsourced IT services to businesses, including network management, cybersecurity, cloud computing, and technical support. MSP professionals ensure that clients' IT systems run efficiently, securely, and with minimal downtime. They may monitor infrastructure, troubleshoot issues, and implement technology solutions to meet business needs. Many MSP roles require a strong understanding of IT systems, problem-solving skills, and the ability to work with multiple clients.
What is a typical day like for someone working as a managed service provider?
A typical day for a Managed Service Provider involves monitoring client systems for any performance issues or security threats, responding to service tickets, conducting routine maintenance, and troubleshooting IT problems either remotely or on-site. You’ll often interact directly with clients to resolve urgent concerns, provide consultations, and implement technology solutions tailored to their needs. Collaboration with other IT professionals and vendors is common, particularly when deploying new software or resolving complex technical challenges. The fast-paced environment requires flexibility, time management, and a proactive approach to problem-solving.
What are the key skills and qualifications needed to thrive in the managed service provider position, and why are they important?
To thrive as a Managed Service Provider, you need expertise in IT infrastructure management, problem-solving, and client relationship management, typically supported by experience in networking, cybersecurity, and systems administration. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and IT certifications such as CompTIA, Microsoft, or Cisco is highly valued. Strong communication skills, customer service mindset, and the ability to manage multiple priorities simultaneously are crucial soft skills in this role. These qualities are essential for delivering reliable IT support, building client trust, and ensuring seamless business operations for clients.
What are the most commonly searched types of Managed Service Provider jobs in Minnesota?
The most popular types of Managed Service Provider jobs in Minnesota are:
What are popular job titles related to Managed Service Provider jobs in Minnesota?
For Managed Service Provider jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Managed Service Provider jobs in Minnesota look for?
The top searched job categories for Managed Service Provider jobs in Minnesota are:
What cities in Minnesota are hiring for Managed Service Provider jobs?
Cities in Minnesota with the most Managed Service Provider job openings:

Job description
Beyond Impact is a leading Managed Service Provider (MSP) delivering top-tier IT solutions, security, and support to businesses. As a Microsoft Partner and a provider of Secure365 solutions, we specialize in managed infrastructure, endpoint security, and user protection.
We are looking for a Technical Support Specialist to join our growing team. This role will provide frontline support for our customers, ensuring their Windows environments, Microsoft 365 services, and security tools (Kaseya User and Endpoint products) are running optimally.
Key Responsibilities:
- Provide Level 1 & 2 technical support for Windows Desktop and Windows Server environments, troubleshooting hardware, software, and network-related issues.
- Manage and support Microsoft 365 services, including email (Exchange), Teams, SharePoint, and OneDrive.
- Administer and troubleshoot Kaseya User and Endpoint products, including security monitoring, patching, and automation.
- Respond to and resolve customer tickets in a timely manner using our ticketing system (Autotask).
- Assist in deploying and configuring workstations, Windows servers, security solutions, and remote access tools.
- Monitor and maintain Windows Server environments, including basic administration, patching, and performance troubleshooting.
- Educate and assist end-users on best practices for security and technology use.
- Document resolutions and maintain accurate customer records in our knowledge base.
Windows Desktop & Server Experience:
- Troubleshooting and configuring Windows 10/11.
- Supporting Windows Server (Level 1 & 2), including Active Directory, DNS, DHCP, and Group Policy.
Microsoft 365 Administration: - Familiarity with Exchange, Teams, OneDrive, SharePoint, and security/compliance settings.
Kaseya User and Endpoint Management: - Experience managing patching, remote access, and security tools within Kaseya.
IT Troubleshooting & Support: - Ability to diagnose and resolve software, hardware, and networking issues efficiently.
Customer Service Mindset: - Strong communication skills and ability to assist non-technical users.
Documentation & Ticketing Systems: - Experience using IT ticketing systems (Autotask preferred).
Preferred but not required:
- Experience with Intune, backup solutions, and security best practices.
- Knowledge of firewall, networking, or endpoint protection tools.
- IT certifications such as Any Microsoft Certifications, Kaseya Certifications, etc.
All your information will be kept confidential according to EEO guidelines.
About Beyond Impact
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Saint Louis Park, MN, US
Year founded
2014