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Managed Service Provider Jobs in Iowa (NOW HIRING)

Meta

IA

$193K/yr

Partner closely with cross-functional teams, managed service providers, and third-party vendors to drive resolution and prevent similar issues in the future * Strategic Automation Leadership: Drive ...

IT Solutions

General Interest

North Liberty, IA

As a premier Managed Service Provider (MSP), we proactively monitor our clients' networks and systems around the clock, resolving issues before they even notice a problem. Our commitment to ...

Winsor Consulting Group LLC

Help Desk Technician

Buffalo, IA · On-site

$21 - $28.25/hr

Service Operations Manager As a Help Desk Technician (Tier 1) at Winsor Consulting Group, you will serve as the first point of contact for our clients, providing frontline technical support for a ...

Winsor Consulting Group LLC

Help Desk Technician

Iowa City, IA · On-site

$19.50 - $26.50/hr

Service Operations Manager As a Help Desk Technician (Tier 1) at Winsor Consulting Group, you will serve as the first point of contact for our clients, providing frontline technical support for a ...

Winsor Consulting Group LLC

Sales Executive

Iowa City, IA · On-site

$65K - $85K/yr

Winsor Consulting Group is a leading Managed Service Provider (MSP) committed to delivering exceptional IT and infrastructure solutions to our clients. With expertise spanning Managed Services ...

Meta

Network Operations Engineer

Cedar Rapids, IA

$106K/yr

Collaborate with cross-functional teams, managed service providers, and third-party vendor partners to investigate complex technical and process issues during major incidents/site events (SEVs) on ...

EMSAR

Field Service Engineer I

Des Moines, IA

Equipment Management Service and Repair - EMSAR, headquartered in Wilmington, Ohio, is a fast-growing national technical services company providing maintenance, repair and installation services to ...

EMSAR

Field Service Engineer I

Des Moines, IA · On-site

Equipment Management Service and Repair - EMSAR, headquartered in Wilmington, Ohio, is a fast-growing national technical services company providing maintenance, repair and installation services to ...

Telle Tire & Auto Service Inc

Service Advisor

Waukee, IA · On-site

$50K - $65K/yr

This role involves setting and managing customer expectations, scheduling services, and ensuring ... Provide customers with a complete and accurate written cost estimate * Communicate realistic ...

R&D Industries, Inc.

General Manager

Milford, IA · On-site

... managed service provider) team. As a regional leader, our RDIWorks team works across SMB and enterprise to be a trusted source of technology solutions. Successful GM candidates in this role will have ...

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How much do managed service provider jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for managed service provider in Iowa is $25.49, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.03 per hour, depending on experience, location, and employer.

What is a typical day like for someone working as a Managed Service Provider?

A typical day for a Managed Service Provider involves monitoring client systems for any performance issues or security threats, responding to service tickets, conducting routine maintenance, and troubleshooting IT problems either remotely or on-site. You’ll often interact directly with clients to resolve urgent concerns, provide consultations, and implement technology solutions tailored to their needs. Collaboration with other IT professionals and vendors is common, particularly when deploying new software or resolving complex technical challenges. The fast-paced environment requires flexibility, time management, and a proactive approach to problem-solving.

What are the key skills and qualifications needed to thrive in the Managed Service Provider position, and why are they important?

To thrive as a Managed Service Provider, you need expertise in IT infrastructure management, problem-solving, and client relationship management, typically supported by experience in networking, cybersecurity, and systems administration. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and IT certifications such as CompTIA, Microsoft, or Cisco is highly valued. Strong communication skills, customer service mindset, and the ability to manage multiple priorities simultaneously are crucial soft skills in this role. These qualities are essential for delivering reliable IT support, building client trust, and ensuring seamless business operations for clients.

What is a Managed Service Provider job?

A Managed Service Provider (MSP) job involves delivering outsourced IT services to businesses, including network management, cybersecurity, cloud computing, and technical support. MSP professionals ensure that clients' IT systems run efficiently, securely, and with minimal downtime. They may monitor infrastructure, troubleshoot issues, and implement technology solutions to meet business needs. Many MSP roles require a strong understanding of IT systems, problem-solving skills, and the ability to work with multiple clients.

What are the most commonly searched types of Managed Service Provider jobs in Iowa? The most popular types of Managed Service Provider jobs in Iowa are:
What are popular job titles related to Managed Service Provider jobs in Iowa? For Managed Service Provider jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Managed Service Provider jobs in Iowa look for? The top searched job categories for Managed Service Provider jobs in Iowa are:
Managed Service Provider jobs near you
Infographic showing various Managed Service Provider job openings in Iowa as of July 2026, with employment types broken down into 2% As Needed, 80% Full Time, 11% Part Time, and 7% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $53,025 per year, or $25.5 per hour.

Network Engineer, ENS Strategic Lead

Meta

IA

$193K/yr

Full-time

Posted 7 days ago

Meta rating

7.8

Company rating: 7.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

136th of 246 rated software companies

Job description

Meta is looking for a forward-thinking and strategic leader focused on operational execution with cross-functional partners to join the Edge and Network Services (ENS) organization. In this role, you will lead initiatives to improve efficiency, reliability, and risk management via process, systems, and data in one of the largest scale networks in the world. The person in this role will work within a fast-moving design, deployment, and operations organization and enjoy digging into complex technical and cross organizational challenges in order to implement process alignment and technical system solutions at a global scale.Own and shape the cross team alignment to deliver Meta's next-generation AI and rest of world infrastructure. This role has direct influence over how we design, deploy, and operate the environments that connect our global infrastructure. This role has broad scope with measurable outcomes: You lead the teams and processes that enable subsea operations and critical reliability improvements—work that is immediately felt by partner teams. Blend of strategic and hands-on technical leadership: You will drive long-term alignment, process and tooling direction while also being close enough to the ground to unblock restoration issues, optimize workflows, and ensure operational performance expectations. Cross-Functional reach across Product Engineering, Security, Compliance, and Investment teams: This role interfaces with a broad cross-functional group of stakeholders, providing the opportunity to influence standards, champion automation, and extend best practices across the subsea ecosystem. Opportunity to build and scale a team: You will develop talent, define operational guardrails, and shape a team centered around ownership, precision, and continuous improvement.
Network Engineer, ENS Strategic Lead Responsibilities:
  • Execution Enablement: Help develop and maintain execution plans and resource modeling across indirect teams. Help structure teams and working groups to optimize for delivery of business outcomes. Set clear expectations, establish operational guardrails, and build a team emphasizing ownership, collaboration, and continuous improvement
  • Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering)
  • Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes
  • Mentorship: Coach and develop other engineers and people managers on the team
  • Incident and Escalation Management: Investigate complex technical and cross-team issues during major incidents and escalations across the ENS organization. Partner closely with cross-functional teams, managed service providers, and third-party vendors to drive resolution and prevent similar issues in the future
  • Strategic Automation Leadership: Drive continuous improvement across the team to analyze operational activities, identify automation opportunities, and advance our goal of AI software enabled solutions. This includes shaping partner requirements and roadmaps, and at times directly implementing lightweight solutions in code
  • Data Measurement: Drive alignment into the metrics we report across the organization so operational teams can focus on the areas with the best return on investment, including analysis of escalations, fault/event trends, infrastructure capacity, and vendor performance
  • Collaboration and Partnership: Drive alignment with internal partners (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (field engineering, logistics, facilities, and hardware partners), proactively addressing their needs and issues across global sites
  • Technical Leadership: Lead root-cause analysis and corrective action to resolve operational issues across edge and backbone architectures and hardware platforms. Partner with highly cross-functional teams to identify and solve problems at the scale of Meta's rapid growth
  • Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners
  • Communication: Communicate across teams, organizations, and internal and external stakeholders to drive infrastructure operations development and management
  • Standards Management: Create, maintain and enforce operational Standard Operating Procedures, runbooks, provisioning workflows, and acceptance criteria. Ensure all operations adhere to Meta-wide best practices in design, security/compliance, and reliability
  • Supervise Vendor and Managed Service Provider performance assessment and issue/problem management to deliver a healthy, scalable ecosystem of vendors and MSPs focused on network availability, performance, and Operational Excellence
  • Travel: International and Domestic travel may be required up to 15 percent

Minimum Qualifications:
  • Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
  • 10+ years of direct experience working within global network or infrastructure operations, deployment, design/engineering and/or support teams
  • Experience with at-scale quality assurance across both logical and physical delivery defects with an understanding of physical infrastructure such as cable types, connector types, optics types, racks, patch panels, power/cooling, hardware components, and facility infrastructure
  • 5+ years of experience partnering with enterprise and service-provider vendors (e.g., fiber installation or field installation, or network hardware platforms such as Cisco, Juniper, Ciena, Infinera, Nokia, and Arista) to translate performance issues into improvement plans
  • Experience leading operational teams by setting priorities, defining execution plans, and translating organizational strategy into measurable outcomes
  • Experience successfully collaborating across a global team and with cross-functional partners (e.g., physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers
  • Experience identifying key metrics/measures, such as SLA/KPIs, that will be used to evaluate success and validate the business impact of operational services
  • Experience with purchasing, negotiating and end-to-end supplier management, such as managing global Requests For Proposal and contract negotiations
  • Knowledge of coding and automating in higher-level languages such as Python, Go, or JavaScript with demonstrated ability to leverage AI to build such tools in partnership with development teams

Preferred Qualifications:
  • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
  • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
  • Direct experience in operational compliance, physical & logical infrastructure security, and/or business continuity disciplines
  • Direct experience managing teams and/or influencing staffing strategy across organizations
  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
  • 5+ years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements
  • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
  • Direct experience organizing and executing digital transformation initiatives at both the oversight and practitioner levels
  • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)

About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$193,000/year to $271,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

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