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Mall Work Jobs in Decatur, GA (NOW HIRING)

Sbarro 2860 Cumberland Mall, Suite #1326, Atlanta, GA 30339 Benefits * Paid Vacation * Paid Sick ... This position must be able to work and communicate effectivelywith the restaurant management team ...

Manager

Atlanta, GA

$19.50 - $21.50/hr

Sbarro 2860 Cumberland Mall, Suite #1326, Atlanta, GA 30339 Benefits * Paid Vacation * Paid Sick ... This position must be able to work and communicate effectively with the restaurant management team ...

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Mall Work information

What are the key skills and qualifications needed to thrive as a Mall Worker, and why are they important?

To thrive as a Mall Worker, you generally need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is often required. Effective communication, reliability, and a positive attitude help you stand out in this position. These skills and qualities are important to ensure efficient operations, satisfied customers, and smooth collaboration with team members in a fast-paced retail environment.

What are some common challenges faced by employees working in a mall environment?

Employees working in a mall often encounter challenges such as managing high foot traffic during peak shopping hours, handling diverse customer inquiries, and adapting to varying work schedules that may include evenings, weekends, and holidays. Additionally, team members must coordinate closely with colleagues across different stores and departments to ensure smooth operations, especially during sales events or promotions. Building strong customer service skills and staying adaptable can help employees thrive and advance within the mall setting.

What is mall work?

Mall work refers to various types of jobs performed within a shopping mall environment. These can include retail sales, customer service, maintenance, security, food service, and management roles. Employees in malls help ensure smooth operations, assist shoppers, maintain cleanliness and safety, and support the businesses located within the mall. Mall jobs often require good communication skills and the ability to work with the public. Working in a mall can provide flexible hours and opportunities for advancement.

What is the difference between Mall Work vs Retail Associate?

AspectMall WorkRetail Associate
CredentialsHigh school diploma often requiredHigh school diploma often required
Work EnvironmentShopping malls, indoor retail spacesRetail stores, shopping malls
Job DutiesCustomer service, stocking, cleaningAssisting customers, sales, inventory
Employer & IndustryRetail stores within malls, mall managementIndividual retail stores, shopping centers

Both Mall Work and Retail Associate roles involve customer service and are common in shopping mall environments. Mall Work may encompass a broader range of tasks across multiple stores or mall management, while Retail Associates typically focus on specific store sales and customer assistance. The credentials and work environment are similar, making these roles closely related in the retail industry.

What job categories do people searching Mall Work jobs in Decatur, GA look for? The top searched job categories for Mall Work jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Mall Work jobs? Cities near Decatur, GA with the most Mall Work job openings:

Full-time

Retirement

Posted 12 days ago


Job description

Mini Mall Storage Properties has experienced rapid growth since beginning operations in 2020, and our momentum shows no signs of slowing as we continue acquiring storage facilities across North America. We are dedicated to making storage simple, accessible, and convenient for all of life's transitions and treasures, while staying focused on leading the industry and challenging traditional norms.
Our mission is to deliver the Mini Mall Experience in everything that we do, with a strong focus on our Service, Brand, and Employee Experiences. Our team's dedication is what enables us to deliver an exceptional service experience to our customers - both internal and external, uphold a high level of brand consistency, and foster a workplace culture of innovation, inclusion, and collaboration.
Guided by our values of integrity, grit, customer focus, community, and safety and security, our goal is to work together to create a company where everyone is motivated to contribute to our shared mission. We are looking for someone to help us continue to redefine the self-storage industry, build lasting relationships with the communities we serve, and set new standards for our business.
Join us in shaping the future of self-storage as we expand across North America, and create long-lasting, meaningful careers.
As a Storage Specialist at Mini Mall Storage, you will play a pivotal role in delivering outstanding service to our customers while overseeing the effective operation and maintenance of our storage facilities. Your responsibilities encompass lead management, sales, customer service, unit inventory, brand standards, security, delinquency management, auction processes, and daily business reconciliation.
WHAT WILL YOU DO?
  • Follow internal sales processes with potential customers to convert leads into sales/up sales through various channels, including phone, online, and walk-in.
  • Build and maintain strong relationships with current and prospective customers.
  • Address customer inquiries, concerns, and complaints promptly and professionally.
  • Facilitate the auction process for units with unpaid accounts and delinquency, adhering to legal and company guidelines.
  • Use market knowledge to understand the potential customer demographic for sales, and local competitors for pricing strategy development.
  • Facilitate the customer experience by completing their rental agreements, protection plans and applying appropriate discounts as applicable.
  • Maintain detailed records of sales activities, customer interactions, and transactions.
  • Ensure daily business reconciliation, accurately recording and managing rent payments, collections, and other financial transactions.
  • Identify, escalate, and participate in supporting property improvements and initiatives to optimize customer satisfaction and sales efficiency.
  • Conduct regular walkthroughs to manage unit inventory, ensure accurate tracking of unit availability, cleanliness, brand standard adherence, and facility feature functionality, including lighting and security cameras.
  • Other job duties as assigned.

WHAT WILL YOU NEED?
  • High school diploma or equivalent, with preference for previous sales, customer service, or property management experience.
  • Basic computer skills, including Microsoft Office proficiency.
  • Ability to work independently and collaboratively within a team.
  • Strong organizational and problem-solving capabilities, coupled with excellent interpersonal and communication skills.
  • Meticulous attention to detail in unit inventory management, brand standards, and security protocols.
  • Proficiency in effective delinquency management, including collection calls, auctions, and daily business reconciliation, while maintaining accuracy and reliability.
  • Successful completion of a criminal background check and verification of a Motor Vehicle Record.

WHAT DO WE OFFER?
  • We live and breathe our core values. We make a difference and have a positive impact on people. We act responsibly and hold ourselves, and each other, accountable. We are a community with a shared ambition to unify our teams and customers. We act deliberately, and always with integrity and compassion.
  • With the support from your teammates and senior leadership, you will be empowered to do things differently, grow personally and professionally, and bring your whole self to work. There's no limit to the impact you can make.
  • We provide a competitive compensation package comprised of a group benefits plan, 401K matching program, and a discretionary bonus program.
  • We are committed to a safety-first work environment.

What makes us different makes us stronger. We strive to ensure Mini Mall Storage Properties is a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be - and bring - their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment. Should you require accommodation to participate fully in the recruitment process, please email careers@minimallstorage.com.
#Li-Onsite #MMUS2
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.