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Mall Security Jobs in Raleigh, NC (NOW HIRING)

Andy Frain Services

Security Supervisor

Raleigh, NC · On-site

Crabtree Valley Mall The following are the minimum qualifications which an individual needs in ... Minimum 2 years in the security industry, with 1 year in a supervisory role (preferred)

Andy Frain Services

Retail Security Officer

Raleigh, NC · On-site

$15.50 - $18.50/hr

Crabtree Valley Mall Provide security detail as outlined in the post orders and establish working relationships with customers, local law enforcement and fire departments. Security personnel will ...

Andy Frain Services

Retail Security Officer

Raleigh, NC

$15.50 - $18.50/hr

Crabtree Valley Mall Provide security detail as outlined in the post orders and establish working relationships with customers, local law enforcement and fire departments. Security personnel will ...

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All JobsMall Security JobsMall Security Jobs in Raleigh, NC

Mall Security information

See Raleigh, NC salary details

$11

$18

$24

How much do mall security jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for mall security in Raleigh, NC is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.22 per hour, depending on experience, location, and employer.

How to be a mall security guard?

To become a mall security guard, you typically need a high school diploma or equivalent, and some positions require security training or certification. Responsibilities include monitoring surveillance cameras, patrolling the premises, and responding to incidents, often working flexible hours including nights and weekends. Good communication skills, alertness, and the ability to handle stressful situations are essential for success in this role.

What is a mall security guard?

Mall security jobs focus on a variety of law enforcement and loss prevention tasks at a shopping mall. As a mall security officer, you may use cameras to watch for signs of crime or theft, patrol the interior and exterior of the property, guard a store during a special event, and respond to medical emergencies. In this career, you often act as a visible deterrent to crime, report suspicious activities, respond to alarms, manage crowds, and communicate with personnel at all levels. This position may be armed or unarmed and usually requires getting a license from the state before you can begin working.

What are the key skills and qualifications needed to thrive as a mall security officer, and why are they important?

To thrive as a Mall Security Officer, you need a solid understanding of security protocols, basic first aid, and often a high school diploma or equivalent. Familiarity with surveillance equipment, incident reporting systems, and sometimes a security guard license are typically required. Strong observation skills, calmness under pressure, and effective communication set outstanding officers apart. These skills are crucial for maintaining safety, preventing incidents, and ensuring a secure environment for shoppers and staff.

What are some common challenges faced by mall security personnel during busy shopping periods?

During peak shopping times such as holidays and weekends, mall security personnel often face increased foot traffic, which can make crowd control and monitoring more difficult. They must remain alert to prevent theft, respond quickly to incidents, and manage conflicts or disturbances among shoppers. Effective communication with team members and coordination with local law enforcement are essential to maintain a safe environment. Adaptability and calmness under pressure are key traits that help security staff navigate these challenges successfully.

What is the difference between Mall Security vs Retail Security?

AspectMall SecurityRetail Security
Work EnvironmentShopping malls, entertainment centersRetail stores, shopping centers
Required CredentialsSecurity guard license, sometimes first aidSecurity guard license, sometimes loss prevention training
Employer & Industry UsageShopping malls, entertainment venuesRetail stores, department stores
Common Search & ComparisonYesYes

Both Mall Security and Retail Security involve protecting property and ensuring safety within their respective environments. Mall Security typically covers larger, multi-tenant shopping centers and entertainment venues, while Retail Security focuses on individual stores or smaller retail locations. The required credentials are similar, often including a security license. Understanding these differences helps job seekers find roles aligned with their experience and career goals.

More about Mall Security jobs
What are popular job titles related to Mall Security jobs in Raleigh, NC? For Mall Security jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Mall Security jobs in Raleigh, NC look for? The top searched job categories for Mall Security jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Mall Security jobs? Cities near Raleigh, NC with the most Mall Security job openings:
Mall Security jobs near you
Infographic showing various Mall Security job openings in Raleigh, NC as of July 2026, with employment types broken down into 29% Full Time, and 71% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,483 per year, or $18.5 per hour.

Security Supervisor

Andy Frain Services

Raleigh, NC • On-site

Full-time

Re-posted 28 days ago

Job description

MINIMUM QUALIFICATIONS: Crabtree Valley Mall
The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location.
• Minimum of 18 years of age.
• Clear a criminal background check.
• High School Diploma and/or equivalent (GED)
Skills/Abilities:
• Strong customer service orientation, exemplifying our Mission Statement that Customer Service is Every Employee's Job.
• Ability to facilitate progressive change, getting along with other employees, following directions and continually improving.
• Clear and effective oral and written communications skills.
PHYSICAL DEMANDS:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers. Pushing/pulling/carrying lifting may include up to 25 lbs (event evacuation), stair climbing. Ability to sit, twist, turn, bend as required to perform duties within the facility. Must be capable of standing for long periods of time.
This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Andy Frain Services reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in the position description, in the Company's sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time.
Education & Age
  • High School Diploma or GED (or equivalent)
  • Minimum age: 21 years

Experience
  • Minimum 2 years in the security industry, with 1 year in a supervisory role (preferred)
  • Experience in loss prevention, life safety, CCTV systems, and access control systems is required
  • Must be willing to perform the duties of a Security Officer in addition to supervisory responsibilities

Licenses & Certifications
  • State Guard License required
  • Must meet and maintain all applicable state, county, and municipal licensing requirements for security officers
  • CPR and First Aid certification is a plus
  • Possess and maintain a valid state driver's license

Skills & Abilities
  • Strong customer service orientation and ability to interact effectively with clients across diverse cultures
  • Organizational skills and ability to track and maintain schedule assignments
  • Clear and effective oral and written communication skills
  • Ability to write routine correspondence, logs, and reports
  • Professional composure in handling unusual or challenging situations
  • Must maintain a professional image and demonstrate strong leadership skills

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