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Mall Receptionist Jobs (NOW HIRING)

Simon Property Group

Administrator, Office

Reno, NV · On-site

$18 - $24.75/hr

Job Location Meadowood Mall Primary Purpose This position services as Office Manager within a ... If applicable-Assist with hiring and training of Administrative Assistant and/or Receptionist ...

Simon Property Group

Administrator, Office

Charlotte, NC · On-site

$17.50 - $24.25/hr

SouthPark Mall Primary Purpose This position services as Office Manager within a center management ... If applicable-Assist with hiring and training of Administrative Assistant and/or Receptionist ...

Simon Property Group

$13.25 - $18.25/hr

SouthPark Mall Primary Purpose This position services as Office Manager within a center management ... If applicable-Assist with hiring and training of Administrative Assistant and/or Receptionist ...

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Mall Receptionist information

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$9

$17

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How much do mall receptionist jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for mall receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is a mall receptionist?

Mall receptionists are front-line staff members responsible for greeting visitors, providing information, and assisting with inquiries at shopping malls. They help customers find stores, answer questions about mall services, and may handle lost and found items or emergencies. Mall receptionists also coordinate with security and maintenance teams to ensure a pleasant shopping experience. Their role is essential for maintaining good customer service and smooth mall operations.

What are some typical challenges a mall receptionist might face during busy shopping seasons?

During peak shopping periods, such as holiday seasons or major sales events, Mall Receptionists often experience a significant increase in foot traffic and inquiries. This can make it challenging to provide prompt and personalized assistance to every visitor, manage lost-and-found items, and coordinate with security staff efficiently. Staying organized, remaining calm under pressure, and communicating clearly with both shoppers and other mall personnel are key to handling these busy times successfully. Adaptability and strong customer service skills are essential for overcoming these challenges and ensuring a positive visitor experience.

What are the key skills and qualifications needed to thrive as a mall receptionist, and why are they important?

To thrive as a Mall Receptionist, you need strong customer service skills, organizational ability, and a high school diploma or equivalent. Familiarity with multi-line phone systems, visitor management software, and basic office equipment is typically required. Outstanding verbal communication, problem-solving skills, and a professional, approachable demeanor help you stand out in this role. These skills ensure smooth visitor experiences, efficient information management, and a positive first impression for the mall.

What is the difference between Mall Receptionist vs Customer Service Representative?

AspectMall ReceptionistCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma; customer service training often preferred
Work EnvironmentShopping malls, retail centers, reception areasCall centers, retail stores, corporate offices
Employer & IndustryRetail malls, shopping centersVarious industries including retail, telecom, finance
Common Search & ComparisonYesYes

The main difference between a Mall Receptionist and a Customer Service Representative lies in their work environment and specific duties. Mall Receptionists primarily work in shopping malls, greeting visitors and managing front desk tasks, while Customer Service Representatives work in various settings, handling customer inquiries via phone or in person. Both roles require strong communication skills and a high school diploma, but their daily responsibilities and work settings differ significantly.

Can a shy person be a mall receptionist?

A mall receptionist role involves greeting visitors, answering questions, and managing inquiries, which can be suitable for shy individuals if they develop strong communication skills and confidence over time. Success in the position depends on the ability to interact professionally and handle customer service tasks, often with training provided. Shyness is not a disqualifier, but improving interpersonal skills can enhance job performance in this role.
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Mall Receptionist jobs near you
Infographic showing various Mall Receptionist job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

LEGISLATIVE ADMINISTRATIVE SPECIALIST

Little Rock, AR • On-site

State of Arkansas
Public Administration • 10K+ employees
Learn more about State of Arkansasexternal

$44K - $60K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

State Of Arkansas rating

7.1

Company rating: 7.1 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

Job description

POSITION: Legislative Administrative Specialist, Administrative Services Division
GRADE: SGS03
SUMMARY OF POSITION: The Legislative Administrative Specialist works under the supervision of the Chief Fiscal Officer. The Legislative Administrative Specialist provides administrative and clerical support to the staff in the Administrative Services Division and to the Bureau of Legislative Research; acts as the receptionist for the Administrative Services office and the main reception desk of the Bureau of Legislative Research offices; and fulfills other requested tasks.
ESSENTIAL FUNCTIONS:
  • Answer the Administrative Services front desk telephone as well as the main Bureau telephone and direct and transfer calls to appropriate or requested person.
  • Greet members of the General Assembly and other visitors at the Bureau front desk during regular office hours.
  • Alert Bureau staff when a visitor is present or coming to their office.
  • Uphold the procedures for access to the fifth floor of One Capitol Mall by individuals other than Bureau staff.
  • Maintain a working knowledge of each division, section, and staff member assignment in the Bureau in order to readily know to whom requests for information should be relayed.
  • Compose routine correspondence of the Chief Fiscal Officer and other professional staff.
  • Maintain computer files and paper files in accordance with office procedures and the Chief Fiscal Officer's instructions.
  • Receive mail and interoffice mail for the division.

OTHER FUNCTIONS:
  • Maintain the ability and knowledge to function as part of an administrative services team, including without limitation assisting with the workload of other Administrative Services Division staff when necessary.
  • Perform other related duties as requested by the Chief Fiscal Officer and the Director of the Bureau.

QUALIFICATIONS/SKILLS:
  • High School diploma or equivalent.
  • Education, experience, and abilities commensurate with assigned duties.
  • Proficiency in Microsoft Word, Excel, Microsoft Outlook, the Internet, and Access database programs.
  • Knowledge of the operation of facsimile machines, copy machines, and multi-line telephone systems.
  • Ability to communicate with Bureau Staff, state agency staff, members of the General Assembly, and members of the public.
  • Ability to organize workload and set priorities.

PRODUCTION STANDARDS:
  • Adept in communicating with Bureau staff, members of the General Assembly, state agency staff, and members of the public, both verbally and in writing.
  • Demonstrates proficient time management skills, including the ability to complete work under strict time deadlines.
  • Accurately compiles data for use by others.
  • Accurately maintains files and records.
  • Demonstrates the ability to provide valid solutions to staff or member complaints or issues.
  • Exhibits professional attitude, appearance, and communication skills.
  • Is assertive - undertakes tasks on own initiative.
  • Maintains high standard of professional ethics and exercises appropriate discretion with confidential matters.
  • Continues to improve job-related skills and knowledge.
  • Effectively organizes and monitors the status of projects and work flow.
  • Functions and cooperates as part of an administrative services team, including without limitation assisting with the workload of other Administrative Services Division staff when necessary.

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About State of Arkansas

Sourced by ZipRecruiter

The "State of Arkansas" is not a company but the governmental body of the U.S. state of Arkansas. Its primary operations are situated in the state's capital, Little Rock. As a governmental entity, its services span various domains including education, health, businesses, transportation, and environment, among others. Its mission revolves around serving the needs of the Arkansas citizens, ensuring their safety, health and welfare, overseeing the state's resources, and contributing to the overall prosperity and quality of life in the state. The state government has achieved various milestones improving the local infrastructure, health facilities, and implementing progressive policies for the betterment of the communities.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Little Rock, AR, US

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