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Mall Receptionist Jobs (NOW HIRING)

Volvo Cars Mall of Georgia

RECEPTIONIST

Buford, GA · On-site

$14.25 - $19/hr

Keep reading to see how you can join our team at Volvo Cars Mall of Georgia today! What Jim Ellis has to Offer You: * Weekly Pay Checks * Employee discounts on products, services, and vehicle ...

Volvo Cars Mall of Georgia

RECEPTIONIST

Buford, GA

$14.25 - $19/hr

Keep reading to see how you can join our team at Volvo Cars Mall of Georgia today! What Jim Ellis has to Offer You: * Weekly Pay Checks * Employee discounts on products, services, and vehicle ...

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Mall Receptionist information

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How much do mall receptionist jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for mall receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What are mall receptionists?

Mall receptionists are front-line staff members responsible for greeting visitors, providing information, and assisting with inquiries at shopping malls. They help customers find stores, answer questions about mall services, and may handle lost and found items or emergencies. Mall receptionists also coordinate with security and maintenance teams to ensure a pleasant shopping experience. Their role is essential for maintaining good customer service and smooth mall operations.

What is the difference between Mall Receptionist vs Customer Service Representative?

AspectMall ReceptionistCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma; customer service training often preferred
Work EnvironmentShopping malls, retail centers, reception areasCall centers, retail stores, corporate offices
Employer & IndustryRetail malls, shopping centersVarious industries including retail, telecom, finance
Common Search & ComparisonYesYes

The main difference between a Mall Receptionist and a Customer Service Representative lies in their work environment and specific duties. Mall Receptionists primarily work in shopping malls, greeting visitors and managing front desk tasks, while Customer Service Representatives work in various settings, handling customer inquiries via phone or in person. Both roles require strong communication skills and a high school diploma, but their daily responsibilities and work settings differ significantly.

What are the key skills and qualifications needed to thrive as a Mall Receptionist, and why are they important?

To thrive as a Mall Receptionist, you need strong customer service skills, organizational ability, and a high school diploma or equivalent. Familiarity with multi-line phone systems, visitor management software, and basic office equipment is typically required. Outstanding verbal communication, problem-solving skills, and a professional, approachable demeanor help you stand out in this role. These skills ensure smooth visitor experiences, efficient information management, and a positive first impression for the mall.

What are some typical challenges a Mall Receptionist might face during busy shopping seasons?

During peak shopping periods, such as holiday seasons or major sales events, Mall Receptionists often experience a significant increase in foot traffic and inquiries. This can make it challenging to provide prompt and personalized assistance to every visitor, manage lost-and-found items, and coordinate with security staff efficiently. Staying organized, remaining calm under pressure, and communicating clearly with both shoppers and other mall personnel are key to handling these busy times successfully. Adaptability and strong customer service skills are essential for overcoming these challenges and ensuring a positive visitor experience.

How much do receptionists make?

Receptionists in North Carolina typically earn an average hourly wage of around $12 to $15, with annual salaries ranging from approximately $25,000 to $31,000. Wages can vary based on experience, location, and the specific employer, and some receptionists may earn additional benefits or bonuses.

Can a shy person be a receptionist?

A mall receptionist can be a suitable role for a shy person, as it often involves greeting visitors, answering phones, and providing information, which can be managed with practice and patience. Developing communication skills and gaining experience can help shy individuals perform effectively in this position.

What is the role of a mall clerk?

A mall clerk typically assists customers, provides information about stores and services, and maintains cleanliness and organization in the mall environment. They may also handle basic administrative tasks, monitor security, and ensure a positive shopping experience for visitors.

What is the highest paid receptionist job?

The highest paid receptionist roles are often executive or medical receptionists with specialized skills, certifications, or experience, earning salaries significantly above standard front-desk positions. In some cases, receptionists in high-demand industries or with managerial responsibilities can earn over $50,000 annually, especially in metropolitan areas or large organizations.
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What job categories do people searching Mall Receptionist jobs look for? The top searched job categories for Mall Receptionist jobs are:
Mall Receptionist jobs near you
Infographic showing various Mall Receptionist job openings in the United States as of July 2026, with employment types broken down into 56% Full Time, 43% Part Time, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $37,057 per year, or $17.8 per hour.
Service Receptionist/Cashier

Service Receptionist/Cashier

Nielsen Automotive Group

Newton, NJ • On-site

$16 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Franklin Sussex Auto Mall is seeking a Service Receptionist/Cashier to join the team! This is a great position for a recent High School Graduate or anyone seeking an entry level job. 

BENEFITS:

  • FREE COLLEGE OPPORTUNITY! Online or in person with Strayer University
  • Employee discount plans on purchases and services
  • Health, dental and vision insurance
  • Life insurance
  • 401k retirement account
  • Paid vacation and sick leave

REQUIREMENTS:

  • Excellent verbal and written communication skills
  • Enthusiastic with high energy throughout the sales workday
  • Self-motivated
  • Greet and welcome guests as soon as they arrive
  • Ensure reception and customer waiting areas area is tidy and presentable, with all necessary stationery and material (e.g. suppliers, refreshments and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Perform other clerical receptionist duties such as filing, photocopying, and faxing

DUTIES:

  • Accept payments by cash, credit cards and checks from customers
  • Refund customer payments for unused parts or other reasons in accordance with supervisor direction or company policy
  • Record receipts, delivery of change and other transactions throughout the shift
  • Schedule and service appointments
  • Direct customer calls to the desired or appropriate person/department.
  • Answer customer questions about the status of repairs, and hours of operation.

Education:

  • High school

Experience:

  • Microsoft Office: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

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