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Mall Receptionist Jobs (NOW HIRING)

HealthPartners

Medical Receptionist Primary Care

Saint Paul, MN · On-site

$16.75 - $20.25/hr

Medical Receptionist Park Nicollet is looking to hire a Medical Receptionist to join our Primary ... We are minutes away from the Eden Prairie Mall and have a lot of food options nearby. Our team is ...

Sloane Automotive

CALL CENTER

Glenside, PA · On-site

$15.25 - $19.50/hr

We are minutes from the Willow Grove Mall, rt. 309 and parts of Northeast Philadelphia. *Part-time ... receptionist , or appointment scheduler backgrounds are encouraged to apply. We offer the Call ...

Sloane Automotive Group

CALL CENTER

Abington, PA · On-site

$15 - $19.25/hr

We are minutes from the Willow Grove Mall, rt. 309 and parts of Northeast Philadelphia. Part-time ... receptionist, or appointment scheduler backgrounds are encouraged to apply. We offer the Call ...

Ebenezer

Maintenance Assistant

Minnetonka, MN · On-site

$20.83 - $29.40/hr

Our beautiful location is just minutes from The Ridgedale Mall, St Louis Park, and near Highways ... This receptionist schedule includes: * 80 hours per two weeks * day shift: * Sunday-Thursday 8am-4 ...

Ebenezer

Maintenance Assistant

Minnetonka, MN · On-site

$20.83 - $29.40/hr

Our beautiful location is just minutes from The Ridgedale Mall, St Louis Park, and near Highways ... This receptionist schedule includes: * 80 hours per two weeks * day shift: * Sunday-Thursday 8am-4 ...

Simon Property Group, Inc.

Administrator, Office

Miami, FL · On-site

$17.25 - $23.75/hr

Dolphin Mall Primary Purpose: This position services as Office Manager within a center management ... If applicable-Assist with hiring and training of Administrative Assistant and/or Receptionist ...

Prime Outlets

Administrator, Office

Miami, FL · On-site

$17.25 - $23.75/hr

Dolphin Mall Primary Purpose: This position services as Office Manager within a center management ... If applicable-Assist with hiring and training of Administrative Assistant and/or Receptionist ...

Prime Outlets

Administrator, Office

Reno, NV · On-site

$18 - $24.75/hr

Meadowood Mall Primary Purpose: This position services as Office Manager within a center management ... If applicable-Assist with hiring and training of Administrative Assistant and/or Receptionist ...

Simon Property Group, Inc.

Administrator, Office

Reno, NV · On-site

$18 - $24.75/hr

Meadowood Mall Primary Purpose: This position services as Office Manager within a center management ... If applicable-Assist with hiring and training of Administrative Assistant and/or Receptionist ...

Simon Property Group, Inc.

Administrator, Office

Charlotte, NC · On-site

$17.50 - $24.25/hr

SouthPark Mall Primary Purpose: This position services as Office Manager within a center management ... If applicable-Assist with hiring and training of Administrative Assistant and/or Receptionist ...

Prime Outlets

Administrator, Office

Charlotte, NC · On-site

$17.50 - $24.25/hr

SouthPark Mall Primary Purpose: This position services as Office Manager within a center management ... If applicable-Assist with hiring and training of Administrative Assistant and/or Receptionist ...

SPG Administrative Svcs. Ptr.

Administrator, Office

Miami, FL · On-site

$17.25 - $23.75/hr

Dolphin Mall Primary Purpose: This position services as Office Manager within a center management ... If applicable-Assist with hiring and training of Administrative Assistant and/or Receptionist ...

SPG Administrative Svcs. Ptr.

Administrator, Office

Reno, NV · On-site

$18 - $24.75/hr

Meadowood Mall Primary Purpose: This position services as Office Manager within a center management ... If applicable-Assist with hiring and training of Administrative Assistant and/or Receptionist ...

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All JobsMall Receptionist Jobs

Mall Receptionist information

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How much do mall receptionist jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for mall receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is a mall receptionist?

Mall receptionists are front-line staff members responsible for greeting visitors, providing information, and assisting with inquiries at shopping malls. They help customers find stores, answer questions about mall services, and may handle lost and found items or emergencies. Mall receptionists also coordinate with security and maintenance teams to ensure a pleasant shopping experience. Their role is essential for maintaining good customer service and smooth mall operations.

What are some typical challenges a mall receptionist might face during busy shopping seasons?

During peak shopping periods, such as holiday seasons or major sales events, Mall Receptionists often experience a significant increase in foot traffic and inquiries. This can make it challenging to provide prompt and personalized assistance to every visitor, manage lost-and-found items, and coordinate with security staff efficiently. Staying organized, remaining calm under pressure, and communicating clearly with both shoppers and other mall personnel are key to handling these busy times successfully. Adaptability and strong customer service skills are essential for overcoming these challenges and ensuring a positive visitor experience.

What are the key skills and qualifications needed to thrive as a mall receptionist, and why are they important?

To thrive as a Mall Receptionist, you need strong customer service skills, organizational ability, and a high school diploma or equivalent. Familiarity with multi-line phone systems, visitor management software, and basic office equipment is typically required. Outstanding verbal communication, problem-solving skills, and a professional, approachable demeanor help you stand out in this role. These skills ensure smooth visitor experiences, efficient information management, and a positive first impression for the mall.

What is the difference between Mall Receptionist vs Customer Service Representative?

AspectMall ReceptionistCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma; customer service training often preferred
Work EnvironmentShopping malls, retail centers, reception areasCall centers, retail stores, corporate offices
Employer & IndustryRetail malls, shopping centersVarious industries including retail, telecom, finance
Common Search & ComparisonYesYes

The main difference between a Mall Receptionist and a Customer Service Representative lies in their work environment and specific duties. Mall Receptionists primarily work in shopping malls, greeting visitors and managing front desk tasks, while Customer Service Representatives work in various settings, handling customer inquiries via phone or in person. Both roles require strong communication skills and a high school diploma, but their daily responsibilities and work settings differ significantly.

Can a shy person be a mall receptionist?

A mall receptionist role involves greeting visitors, answering questions, and managing inquiries, which can be suitable for shy individuals if they develop strong communication skills and confidence over time. Success in the position depends on the ability to interact professionally and handle customer service tasks, often with training provided. Shyness is not a disqualifier, but improving interpersonal skills can enhance job performance in this role.
More about Mall Receptionist jobs

What are popular job titles related to Mall Receptionist jobs?

For Mall Receptionist jobs, the most frequently searched job titles are:

Mall Receptionist jobs near you
Infographic showing various Mall Receptionist job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Receptionist - State Farm Agent Team Member

Rahway, NJ • On-site

State Farm
Insurance Services • 10K+ employees
Learn more about State Farmexternal

$40K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,566 frontline employees who took The Breakroom Quiz

Job description

Responsive recruiter
Replies within 24 hours
Benefits:
  • Paid personal development
  • Financial Counseling
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

ABOUT OUR AGENCY:Welcome! ¡Bienvenidos! I'm Alexa Santana, proud owner of the first-ever State Farm Agency in Rahway, New Jersey.
As a bilingual agent (hablo Inglés y Español) and lifelong Central New Jersey resident, I've built my agency on connection, compassion, and commitment. With a Bachelor of Science from Centenary University and over 23 years of State Farm experience, I earned the opportunity to open my doors as an agent in April 2021. Becoming a State Farm Agent isn't something that happens overnight-it's a journey built on helping others, something I'm deeply passionate about.
Being a Legacy Agent (my parents are also State Farm Agents), this career is more than a job-it's part of my family and my purpose. But my most important role? I'm a proud mom to an amazing child with autism. Being a special needs parent has shaped how I lead with empathy, advocate fiercely, and celebrate every milestone-at home and in business.
My passion is helping others feel confident about their future by preparing for the unexpected and making space for their goals and dreams.
We're here to serve the communities of New Jersey, New York, and Pennsylvania with Automobile, Homeowners, Renters, Condominium, Commercial, Pet, and Life Insurance. You can find us in the heart of the Rahway Arts District inside The Mall on East Cherry Street, right across from The Waiting Room Restaurant.
ROLE DESCRIPTION:Alexa Santana - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.

QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $40,000.00 - $60,000.00 per year
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Alexa Santana - State Farm Agent
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Rahway, NJ and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

Company Website:

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