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Mall Job Jobs (NOW HIRING)

Security - Checkpoint Officer

Minneapolis, MN · On-site

$16.75 - $19.75/hr

Ensure the safety and security of everyone at Mall of America by performing security procedures at the Loading Dock and Gate 7 checkpoints. ESSENTIAL DUTIES: * Maintain accountability of all ...

45391 Automotive Detailer

Medina, OH · On-site

$13.25 - $16/hr

Automotive Detailer /Body Shop Detailer Medina Auto Mall is now accepting applications for an experienced Body Shop Detailer to assist the Body Shop department with thoroughly cleaning customer ...

Ready to suit up as a Mall Security Officer? What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the heart ...

Automobile Technician

Medina, OH · On-site

$70K - $125K/yr

Medina Auto Mall - Medina, Ohio Medina Auto Mall is seeking Technicians to join our growing Buick, GMC, and Cadillac & CDJR service department. If you're skilled, motivated, and ready to take the ...

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Mall Job information

What is the difference between Mall Job vs Retail Associate?

AspectMall JobRetail Associate
CredentialsHigh school diploma often requiredHigh school diploma typically required
Work EnvironmentShopping malls, retail stores, customer service areasRetail stores, shopping malls, customer service points
Employer & IndustryRetail chains, mall management companiesRetail stores, department stores, shopping centers
Search & Comparison IntentLooking for retail or customer service jobs in mallsSeeking retail sales or customer service roles

Both Mall Jobs and Retail Associates work in retail environments, often within shopping malls. While their roles overlap in customer service and sales, Mall Jobs may include a broader range of positions such as security, maintenance, or management, whereas Retail Associates focus primarily on sales and customer assistance. Understanding these differences helps job seekers find the right fit in the retail industry.

What are the key skills and qualifications needed to thrive in a mall job, and why are they important?

To thrive in a mall job, you generally need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash registers, and inventory management tools is typically required. Excellent communication, teamwork, and problem-solving skills set outstanding employees apart in this role. These competencies are crucial for ensuring customer satisfaction, efficient operations, and a positive shopping experience.

What are mall jobs?

Mall jobs refer to the various positions available within shopping malls, including roles in retail stores, food courts, security, maintenance, customer service, and management. These jobs can range from entry-level positions such as cashiers and sales associates to more specialized roles like store managers or security personnel. Working in a mall often involves interacting with customers, stocking merchandise, maintaining cleanliness, and ensuring a positive shopping experience for visitors. Many mall jobs offer flexible hours, making them popular among students and those seeking part-time employment. Additionally, these roles can provide valuable experience in customer service and retail operations.

What are some common challenges faced by employees working in mall retail positions, and how can they be managed?

Employees working in mall retail positions often face challenges such as managing high customer traffic during peak hours, maintaining inventory, and addressing diverse customer needs quickly. Balancing these responsibilities requires strong organizational skills and effective communication with both customers and team members. Most malls provide training on customer service and store protocols to help staff succeed, and teamwork is essential to ensure smooth operations, especially during sales events or holidays.
More about Mall Job jobs
What cities are hiring for Mall Job jobs? Cities with the most Mall Job job openings:
What states have the most Mall Job jobs? States with the most job openings for Mall Job jobs include:
Infographic showing various Mall Job job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.
Security - Checkpoint Officer

Security - Checkpoint Officer

Mall of America

Bloomington, MN • On-site

$20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Mall of America rating

6.7

Company rating: 6.7 out of 10

Based on 46 frontline employees who took The Breakroom Quiz


Job description

PURPOSE: Ensure the safety and security of everyone at Mall of America by performing security procedures at the Loading Dock and Gate 7 checkpoints.
ESSENTIAL DUTIES:
  • Maintain accountability of all personnel and vehicles entering Gate 7 or the Loading Dock.
  • Responsible for safety and security of Gate 7 and the Loading Dock.
  • Operation of Gate 7 arms and barriers, as well as the Loading Dock door.
  • Vet contractors, vendors and others entering MOA property through security checkpoints.
  • Inspect incoming vehicles of contractors, vendors and others using resources provided.
  • Manage paperwork for Mall access badges, hot work permits, and all administrative responsibilities for checkpoint operations.
  • Issue and track preferred contractor and vendor badges.
  • Give directions to vendors and contractors to locations within Mall of America and the surrounding area.
  • Utilize radio to request assistance from other MOA Security units or external agencies at checkpoints as needed.
  • Work additional duties including Patrol support, PEP enforcement, traffic control, crowd and line control, roof details, and bag checks as assigned.
  • Work a flexible schedule including weekends, nights, holidays, high volume days, mandatory overtime and short notice special events.
  • Additional duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:
  • Must be at least 18 years of age.
  • Excellent guest service skills.
  • Excellent listening and verbal and written communication skills.
  • Able to remain calm in stressful situations utilizing rational thinking and decision making skills.
  • Must be detail oriented, organized, and able to multi-task.
  • Must be observant and safety minded.
  • Basic computer skills.

PHYSICAL JOB REQUIREMENTS:
While performing the duties of this job, the officer will Occasionally be required to speak and listen to guests in order to understand their needs and communicate a solution. Officers must also possess a level of hearing that will continuously allow them to be aware of their surroundings and recognize when a guest needs their attention. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus. Officers are required to be able to tolerate multiple sensory stimuli at once while performing their duties. These stimuli may include: loud auditory/noise, smells/olfactory, hot/cold temperatures, bright lights, colors, motion, and other visual stimuli.
  • Walk: Infrequently, about 25% of the time
  • Stand: Infrequently, about 25% of the time
  • Sit: Occasionally, about 50% of the time
  • Bend/Stoop: Infrequently, about 20% of the time
  • Kneel/Squat: Rarely, about 5% of the time
  • Climb: Infrequently, about 15% of the time
  • Able to step up to semi-truck cab door
  • Lift/Carry
  • Less than 10lb: Continuously, about 100% of the time
  • 11-25lb: Rarely, about 5% of the time
  • Push/Pull: Rarely, about 5% of the time
  • Twist: Infrequently, about 25% of the time
  • Reach above shoulders: Infrequently, about 25% of the time
  • Reach at or below shoulders: Infrequently, about 25% of the time
  • Reach at/below waist: Occasionally, about 50% of the time
  • Dexterity: Frequently, about 80% of the time
  • Use of both hands is required to perform duties and maintain safety standards

Mall of America is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, religion, marital status, genetic information, pregnancy, national origin, citizenship, physical/mental disability, military status, or any other basis prohibited by law.
Pay is based on many aspects which vary based on position. These include labor markets and, in some instances, may include education, work experience and certifications. In addition to your pay, Mall of America is passionate about the future of our team members, we want to ensure you have a wealth of support and resources, to care for yourself and your loved ones. Our one-of-a-kind job perks for most team members include, team member discounts, free Nickelodeon Universe ride passes, Teladoc, Employee Assistance Program, generous tuition reimbursement, and FREE Metro Pass Universal Pass. Mall of America offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your loved one's care for your whole selves. Other benefits for eligible team members include 401(k) match, short term disability, long term disability, paid parental leave, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at Job Perks + Benefits | Mall of America®

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