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Mall Guest Service Representative Jobs (NOW HIRING)

SpringHill Suites

Guest Service Representative

Beaufort, SC · On-site

$12.25 - $15/hr

Guest Service Representative The Guest Service Representative (GSR) embodies the property's commitment to exceptional service, ensuring guests receive efficient, courteous, and professional ...

ASM Global

Guest Service Representative

Long Beach, CA · On-site

$25/hr

Guest Services Representative DEPARTMENT: Guest Services/ Operations REPORTS TO: Guest Services Supervisor/ Operations Manager FLSA STATUS: Non-Exempt HOURLY RATE RANGE: $25.00 per hour Legends ...

Hilton Garden Inn

Guest Service Representative

Columbia, SC · On-site

$11 - $13.50/hr

Guest Service Representative The Guest Service Representative (GSR) embodies the property's commitment to exceptional service, ensuring guests receive efficient, courteous, and professional ...

Bella Sante Day Spas

Guest Service Representative

Lexington, MA · On-site

$15.25 - $18.50/hr

Our Guest Service Representatives are the first line of support responsible for providing accurate and thorough information via telephone to current and prospective guests. Each Guest Service Rep is ...

AEG

Guest Service Representative

Long Beach, CA · On-site

$25/hr

Guest Services Representative DEPARTMENT: Guest Services/ Operations REPORTS TO: Guest Services Supervisor/ Operations Manager FLSA STATUS: Non-Exempt HOURLY RATE RANGE: $25.00 per hour Legends ...

Hampton Inn

Guest Service Representative

Pittsburgh, PA · On-site

$12.50 - $15.50/hr

Guest Service Representative The Guest Service Representative (GSR) embodies the property's commitment to exceptional service, ensuring guests receive efficient, courteous, and professional ...

ASM Global

Guest Service Representative

Long Beach, CA · On-site

$25/hr

Guest Services Representative DEPARTMENT: Guest Services/ OperationsREPORTS TO: Guest Services Supervisor/ Operations ManagerFLSA STATUS: Non-Exempt HOURLY RATE RANGE: $25.00 per hour Legends Global ...

Hilton Garden Inn

Guest Service Representative

Savannah, GA · On-site

$12.50 - $15.25/hr

Guest Service Representative The Guest Service Representative (GSR) embodies the property's commitment to exceptional service, ensuring guests receive efficient, courteous, and professional ...

Rainmaker Team LLC

Guest Service Representative

Lexington, KY · On-site

$11.75 - $14.50/hr

Guest Service Representative The Guest Service Representative (GSR) is the face of Hyatt Place Lexington, responsible for creating a welcoming, efficient, and memorable experience for every guest.

RAINMAKER TEAM LLC

Guest Service Representative

Lexington, KY · On-site

$11.75 - $14.50/hr

Guest Service Representative About the Role The Guest Service Representative (GSR) is the face of Hyatt Place Lexington, responsible for creating a welcoming, efficient, and memorable experience for ...

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Mall Guest Service Representative information

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How much do mall guest service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for mall guest service representative in the United States is $14.47, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $15.87 per hour, depending on experience, location, and employer.

What are popular job titles related to Mall Guest Service Representative jobs?

For Mall Guest Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Mall Guest Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $30,106 per year, or $14.5 per hour.

Guest Service Representative

Mint Hill, NC • On-site

Fairfield Inn & Suites by Marriott
Traveler Accommodation • 11 - 50 employees
Learn more about Fairfield Inn & Suites by Marriottexternal

$12.75 - $15.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Guest Service Representative

The Guest Service Representative (GSR) embodies the property’s commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative plays a key role in ensuring guests have a memorable and enjoyable stay at our properties. They are responsible for providing exceptional customer service and addressing any guest inquiries or issues.

We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience.

Benefits
  • Insurance (health, dental, vision, etc.)
  • Paid time off (vacation, sick leave, holidays)
  • 401K retirement plan
  • DailyPay: Access your earned wages when needed.
  • Special team member hotel rates for travel enthusiasts.
Responsibilities
  • Check guests in and out of the property
  • Handle guest inquiries and provide information about the local area
  • Assist with resolving guest complaints and issues
  • Process payments and maintain accurate records
  • Collaborate with other team members to ensure guest satisfaction
Requirements
  • Excellent customer service skills
  • Strong communication and interpersonal abilities
  • Attention to detail and problem-solving skills
  • Ability to work in a fast-paced environment
  • Previous experience in a customer-facing role is a plus

Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.

Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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