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Mailroom Attendant Jobs (NOW HIRING)

PBS Facility Service

Package Room Attendant

Brooklyn, NY · On-site

$23.08/hr

PACKAGE ROOM ATTENDANT Location: Brooklyn, NY 11222 Pay Rate: $23.08 per hour Work Setting: On-site ... QUALIFICATIONS • Previous experience in a package room, mailroom, residential building ...

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How much do mailroom attendant jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for mailroom attendant in the United States is $17.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Mailroom Attendant vs Courier?

AspectMailroom AttendantCourier
CredentialsHigh school diploma or equivalent; some roles may require a valid driver’s licenseHigh school diploma or equivalent; valid driver’s license often required
Work EnvironmentIndoor mailrooms, corporate offices, warehousesVarious locations, including client sites, delivery routes, urban and suburban areas
Industry UsageCorporate, government, educational institutionsLogistics, delivery services, e-commerce
Common Search IntentComparing roles in mail handling and internal deliveryDelivery and transportation of packages and documents

While both Mailroom Attendants and Couriers handle the movement of mail and packages, Mailroom Attendants primarily work within organizations managing internal mail distribution, whereas Couriers focus on delivering items between locations, often requiring driving and route management skills.

How to get a job as a mailroom attendant?

To get a job as a mailroom attendant, candidates should have good organizational skills, attention to detail, and basic knowledge of mail handling procedures. Relevant experience in logistics or customer service can be beneficial, and some positions may require a high school diploma or equivalent. Applying to companies with mailroom or facilities management departments and demonstrating reliability are key steps.

Is a mailroom attendant job a good entry level position?

A mailroom attendant position is typically considered an entry-level job that requires minimal prior experience. It involves tasks such as sorting, delivering, and managing mail, often requiring basic organizational skills and physical activity. This role can provide foundational workplace experience and opportunities for advancement in administrative or logistics fields.

What does a mailroom attendant do?

A mailroom attendant is responsible for sorting, distributing, and managing incoming and outgoing mail and packages within an organization. They often operate mail handling equipment, maintain records, and ensure timely delivery, requiring organizational skills and attention to detail. The role may also involve assisting with shipping and receiving processes and maintaining a clean, organized work environment.

What cities are hiring for Mailroom Attendant jobs?

Cities with the most Mailroom Attendant job openings:

What states have the most Mailroom Attendant jobs?

States with the most job openings for Mailroom Attendant jobs include:

What are popular job titles related to Mailroom Attendant jobs?

For Mailroom Attendant jobs, the most frequently searched job titles are:

Mailroom Attendant jobs near you
Infographic showing various Mailroom Attendant job openings in the United States as of August 2026, with employment types broken down into 60% Full Time, 38% Part Time, 1% Temporary, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $36,097 per year, or $17.4 per hour.

Package Room Attendant

Brooklyn, NY • On-site

PBS Facility Service
See more jobs at PBS Facility Serviceexternal

$23.08/hr

Full-time

Posted 7 days ago

Job description

PACKAGE ROOM ATTENDANT
Location: Brooklyn, NY 11222
Pay Rate: $23.08 per hour
Work Setting: On-site residential building
JOB SUMMARY
PBS Facility Service is seeking a dependable, organized, and service-oriented Package Room Attendant to manage incoming and outgoing packages, mail, and deliveries at a residential property.
The Package Room Attendant is responsible for accurately documenting deliveries, securely storing packages, notifying residents, and ensuring that each item is released to the correct recipient. This highly visible position requires excellent attention to detail, strong customer-service skills, and the ability to maintain an orderly and secure package room in a fast-paced environment.
KEY RESPONSIBILITIES
• Receive packages, mail, and other deliveries from carriers and authorized vendors.
• Accurately scan or enter each delivery into the building's package-tracking system.
• Follow all established procedures for documenting, storing, and releasing packages.
• Sort and organize packages by resident, apartment number, size, or designated storage area.
• Properly store oversized, high-value, perishable, or special-handling deliveries.
• Notify residents promptly through the building's approved application, email, telephone, or other designated communication system.
• Verify the recipient's identity and apartment information before releasing any package.
• Obtain required signatures or electronic confirmation and update the package status accurately.
• Maintain control of package-room access and protect residents' packages and personal information.
• Monitor the package room to prevent package loss, theft, damage, or unauthorized access.
• Research and document missing, damaged, duplicated, or misrouted packages.
• Report delivery discrepancies, suspicious activity, security concerns, and unresolved package issues to building management immediately.
• Coordinate scheduled pickups and communicate professionally with delivery drivers, vendors, residents, and building staff.
• Respond to resident questions regarding package status, pickup procedures, and delivery concerns in a courteous and professional manner.
• Maintain a clean, safe, organized, and clutter-free package room.
• Keep shelving, carts, counters, walkways, scanners, and other equipment in proper working order.
• Break down and dispose of packaging materials according to building procedures.
• Report unsafe conditions, damaged equipment, and maintenance concerns promptly.
• Work collaboratively with concierge, doorman, security, property management, and other building personnel.
QUALIFICATIONS
• Previous experience in a package room, mailroom, residential building, hospitality, retail, warehouse, or customer-service environment is preferred.
• Strong organizational skills and exceptional attention to detail.
• Ability to maintain accurate records while managing a high volume of packages.
• Basic computer and mobile-device proficiency.
• Ability to learn package-management and resident-notification software.
• Excellent verbal and written communication skills.
• Professional appearance, demeanor, and customer-service approach.
• Strong judgment, honesty, integrity, and discretion when handling residents' property and personal information.
• Ability to work independently and prioritize multiple responsibilities.
• Ability to remain calm, courteous, and efficient during busy delivery periods.
• Reliable attendance and punctuality.
• Flexibility to work assigned shifts, which may include evenings, weekends, and holidays based on operational needs.
PHYSICAL REQUIREMENTS
• Ability to stand and walk for extended periods.
• Ability to bend, reach, lift, carry, push, and move packages throughout the workday.
• Ability to lift and move packages weighing up to 50 pounds, with or without reasonable accommodation.
• Ability to safely operate package-room equipment, including carts, shelving, handheld scanners, computers, and mobile devices.

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