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Mailroom Associate Jobs in Waterloo, IL (NOW HIRING)

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Mailroom Associate information

See Waterloo, IL salary details

$10

$16

$19

How much do mailroom associate jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for mailroom associate in Waterloo, IL is $16.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.92 per hour, depending on experience, location, and employer.

What is a mailroom associate?

Mailroom Associates are professionals responsible for handling incoming and outgoing mail and packages within an organization. They sort, distribute, and process mail, ensure timely delivery to different departments, and may also operate mailroom equipment such as postage meters and scanners. In addition to these tasks, Mailroom Associates often maintain records of shipments, track deliveries, and assist with administrative duties related to mail services. Their role is essential for efficient communication and document flow within a company.

What are the key skills and qualifications needed to thrive as a mailroom associate, and why are they important?

To thrive as a Mailroom Associate, you need strong organizational skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with mail sorting equipment, postage meters, and package tracking software is typically required. Reliability, time management, and effective communication are essential soft skills for success in this role. These abilities ensure accurate and timely distribution of mail and packages, supporting smooth business operations.

What are some common challenges mailroom associates face and how can they be managed?

Mailroom Associates often manage high volumes of incoming and outgoing mail, which can be challenging during peak periods or when handling time-sensitive materials. Staying organized and adhering to efficient sorting and tracking processes can help manage workload and prevent errors. Additionally, adapting to evolving technology, such as mailroom automation systems, is increasingly important. Proactive communication with team members and other departments also helps ensure timely and accurate mail distribution.

What is the difference between Mailroom Associate vs Courier?

AspectMailroom AssociateCourier
CredentialsHigh school diploma or equivalent; basic organizational skillsDriver's license; sometimes a clean driving record
Work EnvironmentIndoor mailroom or office settingOn the road, delivering packages and documents
Industry UsageCorporate, government, educational institutionsLogistics, delivery services, retail
Common Search IntentJob duties, requirements, salaryDelivery routes, driving requirements, pay

The Mailroom Associate primarily handles incoming and outgoing mail within an organization, working indoors in an office environment. In contrast, a Courier is responsible for delivering packages and documents, often on the road. While both roles involve handling mail and parcels, the Mailroom Associate focuses on internal logistics, whereas the Courier emphasizes external delivery services.

Is a mailroom associate job a good entry level position?

A mailroom associate position is typically considered an entry-level job that requires minimal prior experience. It involves tasks such as sorting, delivering, and managing mail, often requiring basic organizational skills and physical activity. This role can provide foundational workplace skills and may serve as a stepping stone to other administrative or logistics positions.

What are the most commonly searched types of Mailroom jobs in Waterloo, IL?

The most popular types of Mailroom jobs in Waterloo, IL are:

What job categories do people searching Mailroom Associate jobs in Waterloo, IL look for?

The top searched job categories for Mailroom Associate jobs in Waterloo, IL are:

What cities near Waterloo, IL are hiring for Mailroom Associate jobs?

Cities near Waterloo, IL with the most Mailroom Associate job openings:

Mailroom Associate jobs near you
Infographic showing various Mailroom Associate job openings in Waterloo, IL as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,738 per year, or $16.2 per hour.

Customer Service Rep Mailroom, Shipping, Receiving

Exela Enterprise Solutions, Inc.

Saint Louis, MO • On-site

$17 - $18/hr

Full-time

Posted yesterday

New

Job description

Job Description
  • Job title: Mail Operations Associate
  • Job type: Full time
  • Location: St LOUIS, MO
  • Shift time: M 8-5, T-F 9-5
  • Pay range: $17 - $18 / hr (Final pay decided by hiring manager after final interview)
  • Skills Required: Experience in sorting, postage metering, shipping/receiving processes, Ability to perform heavy lifting (up to 50 lbs), conduct daily physical mail delivery sweeps, and manage dock operations with minimal supervision.

Daily tasks include, but are not limited to:
• Process incoming mail, perform mail deliveries including the 1:30 and Final Mail sweeps.
• Lookup and sort Mail.
• Process Sample kits.
• Run Postage meter and required reports.
• Package and process Shipping.
• Support 202 N Dock operations including Package Delivery and Servicing Break rooms with Coffee supplies.
• Support 202 N Dock Lunch coverage.
• Help resolve customer concerns/issues
• Administrative services/assist in reports using excel and assisting manager with monthly reports.
• Handle time-sensitive material
• Willingness to cross train in all aspects of what we do here at this site.
• Perform duties and special requests as assigned by the manager.
• Maintain accuracy of required reports, logs, and measurements
• Ensure adherence to business guidelines, safety & security procedures
Required Qualifications:
• Customer service-related experience.
• Ability to resolve customer concerns/issues
• Ability to communicate both verbally and written with customers and company personnel
• High school diploma or equivalent (GED) required
• Ability to effectively work individually or in a team environment
• Ability to handle multiple projects simultaneously
• Strong organizational and administrative skills required
• Computer proficiency in email environments, MS Word/Excel
• Heavy Lifting up to 50 lbs.
• Ability to adhere to company's policies and procedures
• Ability to maintain a safe work environment.
• Ability to assist on the dock and deliver packages.
Preferred Qualification:
• Prior Mail or previous Shipping/Receiving experience.
" Good people Skills
" Requires limited supervision and is self-motivated.
"The pay range for this position is $17 - $18 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."

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