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Mailroom Assistant Jobs in Waterloo, IL (NOW HIRING)

AA2IT

Administrative Assistant II

Saint Louis, MO · On-site

$17.50 - $23.50/hr

Shipping & Receiving and/or mailroom experience * Vendor management experience Comments/Special Instructions: Skills: * Expertise in microsoft suite of programs * Ability to use SAP invoicing ...

AA2IT

Administrative Assistant II

Fenton, MO · On-site

$17.25 - $23.25/hr

... or mailroom experience • Vendor management experience Comments/Special Instructions Skills- Expertise in microsoft suite of programs- ability to use SAP invoicing softwareDuties- event planner of ...

Colibri Group

Business Operations Supervisor

Saint Louis, MO · On-site

$54K - $57K/yr

... mailroom fulfillment duties • Keep cross-functional stakeholders informed on team output, status ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

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Mailroom Assistant information

See Waterloo, IL salary details

$10

$16

$23

How much do mailroom assistant jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for mailroom assistant in Waterloo, IL is $16.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.70 per hour, depending on experience, location, and employer.

What is a mailroom assistant?

Mailroom Assistants are responsible for handling the sorting, distribution, and dispatching of incoming and outgoing mail and packages within an organization. They ensure that correspondence reaches the correct recipients in a timely manner and may also be responsible for maintaining mailroom equipment, logging deliveries, and handling confidential materials. Their work helps support smooth communication and operations within the company.

What skills and qualifications are needed to be a mailroom assistant?

To thrive as a Mailroom Assistant, you need strong organizational skills, attention to detail, and basic literacy, often supported by a high school diploma or equivalent. Familiarity with mail sorting equipment, postage meters, barcode scanners, and tracking software is typically required. Reliability, time management, and effective communication are standout soft skills for this role. These abilities ensure accurate processing, efficient distribution of mail, and smooth operations within an organization.

What challenges do mailroom assistants face and how can they manage them?

Mailroom Assistants often deal with high volumes of mail and packages, especially during peak periods, which can make organization and time management challenging. Staying detail-oriented and developing efficient sorting systems are key to handling these demands. Additionally, they must ensure sensitive or confidential materials are properly handled and routed, requiring strict adherence to company protocols. Working closely with team members and using tracking software can help minimize errors and streamline the delivery process.

What is the difference between Mailroom Assistant vs Receptionist?

AspectMailroom AssistantReceptionist
Primary ResponsibilitiesSorting, distributing mail, managing packages, maintaining mail recordsGreeting visitors, answering phones, managing front desk, scheduling appointments
Work EnvironmentMailrooms, warehouses, corporate officesFront desk, office reception areas
Required SkillsOrganizational skills, basic computer knowledge, attention to detailCommunication skills, customer service, multitasking
Common CertificationsNone typically required, some may have logistics or postal certificationsNone typically required, customer service experience preferred

While both roles support office operations, a Mailroom Assistant focuses on handling mail and packages, whereas a Receptionist manages visitor interactions and front desk duties. Understanding these differences helps in choosing the right career path or job search focus.

Is a mailroom assistant a good entry-level position?

A mailroom assistant is typically an entry-level position that involves sorting, delivering, and managing mail and packages within an organization. It provides basic administrative and organizational skills, making it suitable for individuals seeking to gain workplace experience and understand office operations. The role often requires physical activity and attention to detail but usually does not require advanced qualifications.

What do mailroom assistants do?

Mailroom assistants are responsible for sorting, distributing, and handling incoming and outgoing mail and packages within an organization. They often operate mail processing equipment, maintain records of shipments, and ensure timely delivery, supporting efficient communication and logistics. Strong organizational skills and attention to detail are important in this role.

What are the most commonly searched types of Mailroom jobs in Waterloo, IL?

The most popular types of Mailroom jobs in Waterloo, IL are:

What job categories do people searching Mailroom Assistant jobs in Waterloo, IL look for?

The top searched job categories for Mailroom Assistant jobs in Waterloo, IL are:

What cities near Waterloo, IL are hiring for Mailroom Assistant jobs?

Cities near Waterloo, IL with the most Mailroom Assistant job openings:

Mailroom Assistant jobs near you
Infographic showing various Mailroom Assistant job openings in Waterloo, IL as of June 2026, with employment types broken down into 68% Full Time, 21% Part Time, and 11% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,020 per year, or $16.8 per hour.

Customer Service Rep Mailroom, Shipping, Receiving

Exela Enterprise Solutions, Inc.

Saint Louis, MO • On-site

$17 - $18/hr

Full-time

Posted yesterday

New

Job description

Job Description
  • Job title: Mail Operations Associate
  • Job type: Full time
  • Location: St LOUIS, MO
  • Shift time: M 8-5, T-F 9-5
  • Pay range: $17 - $18 / hr (Final pay decided by hiring manager after final interview)
  • Skills Required: Experience in sorting, postage metering, shipping/receiving processes, Ability to perform heavy lifting (up to 50 lbs), conduct daily physical mail delivery sweeps, and manage dock operations with minimal supervision.

Daily tasks include, but are not limited to:
• Process incoming mail, perform mail deliveries including the 1:30 and Final Mail sweeps.
• Lookup and sort Mail.
• Process Sample kits.
• Run Postage meter and required reports.
• Package and process Shipping.
• Support 202 N Dock operations including Package Delivery and Servicing Break rooms with Coffee supplies.
• Support 202 N Dock Lunch coverage.
• Help resolve customer concerns/issues
• Administrative services/assist in reports using excel and assisting manager with monthly reports.
• Handle time-sensitive material
• Willingness to cross train in all aspects of what we do here at this site.
• Perform duties and special requests as assigned by the manager.
• Maintain accuracy of required reports, logs, and measurements
• Ensure adherence to business guidelines, safety & security procedures
Required Qualifications:
• Customer service-related experience.
• Ability to resolve customer concerns/issues
• Ability to communicate both verbally and written with customers and company personnel
• High school diploma or equivalent (GED) required
• Ability to effectively work individually or in a team environment
• Ability to handle multiple projects simultaneously
• Strong organizational and administrative skills required
• Computer proficiency in email environments, MS Word/Excel
• Heavy Lifting up to 50 lbs.
• Ability to adhere to company's policies and procedures
• Ability to maintain a safe work environment.
• Ability to assist on the dock and deliver packages.
Preferred Qualification:
• Prior Mail or previous Shipping/Receiving experience.
" Good people Skills
" Requires limited supervision and is self-motivated.
"The pay range for this position is $17 - $18 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."

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