ZipRecruiter

Log In

1

Mailroom Assistant Jobs in Springfield, IL (NOW HIRING)

Horace Mann

Mail/Copy Center Specialist

Springfield, IL · On-site

$16.59 - $22.28/hr

Monitor, track, and report mail and print volume trends to management. * Assist with budgeting ... Proven knowledge of printers, inserters, postage meter equipment, and related mailroom technologies.

New

All JobsMailroom Assistant JobsMailroom Assistant Jobs in Springfield, IL

Mailroom Assistant information

See Springfield, IL salary details

$11

$18

$25

How much do mailroom assistant jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for mailroom assistant in Springfield, IL is $18.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.00 per hour, depending on experience, location, and employer.

How much does a mail clerk make per hour?

A mailroom assistant or mail clerk typically earns between $12 and $20 per hour, depending on experience, location, and the employer. Entry-level positions may start at the lower end of this range, while experienced clerks or those working in specialized environments can earn higher wages.

What are the key skills and qualifications needed to thrive as a Mailroom Assistant, and why are they important?

To thrive as a Mailroom Assistant, you need strong organizational skills, attention to detail, and basic literacy, often supported by a high school diploma or equivalent. Familiarity with mail sorting equipment, postage meters, barcode scanners, and tracking software is typically required. Reliability, time management, and effective communication are standout soft skills for this role. These abilities ensure accurate processing, efficient distribution of mail, and smooth operations within an organization.

What are some common challenges Mailroom Assistants face, and how can they effectively manage them?

Mailroom Assistants often deal with high volumes of mail and packages, especially during peak periods, which can make organization and time management challenging. Staying detail-oriented and developing efficient sorting systems are key to handling these demands. Additionally, they must ensure sensitive or confidential materials are properly handled and routed, requiring strict adherence to company protocols. Working closely with team members and using tracking software can help minimize errors and streamline the delivery process.

What job makes $10,000 a month without a degree?

A Mailroom Assistant typically does not earn $10,000 a month without a degree; such high earnings are uncommon in entry-level or support roles. High-paying jobs that can reach this level often require specialized skills, experience, or certifications, such as sales, real estate, or certain entrepreneurial ventures. Most roles paying this much without a degree are in sales, business ownership, or highly skilled trades, rather than support positions like a mailroom assistant.

What is the role of a mailroom assistant?

A mailroom assistant is responsible for receiving, sorting, and distributing incoming mail and packages within an organization. They often operate mail handling equipment, maintain records of shipments, and ensure timely delivery to staff or departments. Attention to detail and organizational skills are important for this role.

What are Mailroom Assistants?

Mailroom Assistants are responsible for handling the sorting, distribution, and dispatching of incoming and outgoing mail and packages within an organization. They ensure that correspondence reaches the correct recipients in a timely manner and may also be responsible for maintaining mailroom equipment, logging deliveries, and handling confidential materials. Their work helps support smooth communication and operations within the company.

What is the difference between Mailroom Assistant vs Receptionist?

AspectMailroom AssistantReceptionist
Primary ResponsibilitiesSorting, distributing mail, managing packages, maintaining mail recordsGreeting visitors, answering phones, managing front desk, scheduling appointments
Work EnvironmentMailrooms, warehouses, corporate officesFront desk, office reception areas
Required SkillsOrganizational skills, basic computer knowledge, attention to detailCommunication skills, customer service, multitasking
Common CertificationsNone typically required, some may have logistics or postal certificationsNone typically required, customer service experience preferred

While both roles support office operations, a Mailroom Assistant focuses on handling mail and packages, whereas a Receptionist manages visitor interactions and front desk duties. Understanding these differences helps in choosing the right career path or job search focus.

What is a mailroom assistant?

A mailroom assistant is responsible for sorting, distributing, and managing incoming and outgoing mail within an organization. They often operate mail handling equipment, maintain records, and ensure timely delivery, requiring organizational skills and attention to detail. The role may involve working with packages, labels, and tracking systems in a fast-paced environment.
What are popular job titles related to Mailroom Assistant jobs in Springfield, IL? For Mailroom Assistant jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Mailroom Assistant jobs in Springfield, IL look for? The top searched job categories for Mailroom Assistant jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Mailroom Assistant jobs? Cities near Springfield, IL with the most Mailroom Assistant job openings:
Mailroom Assistant jobs near you

Mail/Copy Center Specialist

Horace Mann

Springfield, IL • On-site

$16.59 - $22.28/hr

Other

Posted 2 days ago

Job description

Horace Mann is seeking a dependable and detail-oriented Mail/Copy Center Specialist to support critical mail, print, and document production operations. This role is responsible for ensuring timely, accurate, and cost-effective processing of company mailings, print requests, and shipping activities while maintaining high-volume production equipment.

The ideal candidate thrives in a fast-paced environment, enjoys hands-on work, and takes pride in delivering high-quality service to internal business partners across the organization.

Key Responsibilities

Mail & Print Operations

  • Consult with business units to identify the most efficient and cost-effective solutions for large mailings, printing projects, and postage processing.
  • Receive and fulfill Marketing Portal orders, including printing, packaging, and shipping materials using FedEx services while determining the most appropriate shipping method.
  • Process Contact Center and Underwriting requests by printing, assembling, metering, and mailing required documents.
  • Process electronic Add Car requests, meter mail, and prepare items for pre-sort mailing services.
  • Ensure all mail and print requests are completed accurately and within established service standards.

Equipment Operation & Maintenance

  • Operate and maintain Copy Center and Mail Center equipment, including:
    • High-speed color and black-and-white printers
    • Commercial cutters
    • Commercial hole punch equipment
    • Commercial folders
    • Mail inserters
    • Postage meters
  • Monitor equipment performance and coordinate maintenance or repairs as needed to minimize downtime.

Reporting & Administrative Support

  • Provide Financial Reporting with postage allocation information for postage meters and pre-sort mailing expenses.
  • Create and maintain reports using Microsoft Office applications, including Excel and Word.
  • Monitor, track, and report mail and print volume trends to management.
  • Assist with budgeting activities by providing operational data and reporting insights.

Customer Service & Operational Excellence

  • Provide exceptional support to internal business partners by ensuring requests are completed accurately and efficiently.
  • Maintain accuracy when matching records, processing documents, and handling sensitive business materials.
  • Identify opportunities for process improvements that increase efficiency and reduce costs.

Qualifications & Experience

Required

  • High School Diploma or GED.
  • Strong attention to detail and accuracy.
  • Ability to create and maintain reports using Microsoft Word and Excel.
  • Ability to match records, transfer information accurately, and maintain document integrity.
  • Ability to lift, push, and pull up to 50 pounds at waist level and overhead.

Preferred

  • 2-3 years of practical experience in mail operations, printing, scanning, inserting, or document production environments.
  • Proven knowledge of printers, inserters, postage meter equipment, and related mailroom technologies.
  • Experience working in a high-volume print and mail processing environment.

Additional Information

  • Demanding office environment with significant daily production activity.
  • Very limited travel, primarily to local post office locations and occasional training sites.
  • Must maintain an acceptable driving record (Motor Vehicle Record checked annually).

Pay Range:

  • $16.59 - $22.28/hr. 

Salary is commensurate to experience, location, etc.

Apply