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Mailroom Assistant Jobs in Reston, VA (NOW HIRING)

AEI

Mailroom and Facilities Assistant

Washington, DC · On-site

$22.50 - $24/hr

Overview The American Enterprise Institute (AEI) seeks a full-time, hourly, in-person mailroom and facilities assistant to support daily mailroom operations while also assisting with facilities and ...

JLL

Mailroom Floater

Reston, VA · On-site

$17.25 - $21.75/hr

Mailroom Floater - JLL What this job involves: We're looking for a reliable and service-oriented Mailroom Associate (Floater) to join our facility operations team in Reston, Virginia. In this role ...

New

EmpowerHome Team

Mailroom Coordinator

Chantilly, VA · On-site

$16/hr

Willingness to assist with other tasks and support the mailroom team as needed About Company Our Culture EmpowerHome is a family-owned and operated company with a mission to serve more families and ...

Compass Group

MAILROOM CLERK

Washington, DC · On-site

$18.40/hr

* We have an opening for a full time MAILROOM CLERK position. * Location : Gallaudet University - 800 ... The advertised program is a conversational recruiting assistant that helps you apply to jobs with ...

Compass Group

MAILROOM CLERK (FULL TIME)

Washington, DC · On-site

$18.40/hr

* We have an opening for a full time MAILROOM CLERK position. * Location : Gallaudet University - 800 ... The advertised program is a conversational recruiting assistant that helps you apply to jobs with ...

Compass Group

MAILROOM CLERK (FULL TIME)

Washington, DC · On-site

$18.40/hr

* We have an opening for a full time MAILROOM CLERK position. * Location : Gallaudet University - 800 ... The advertised program is a conversational recruiting assistant that helps you apply to jobs with ...

Loudoun County Government

Mailroom Courier

Leesburg, VA

$18.17 - $29.98/hr

The successful candidate will assist with accurately sorting interdepartmental mail, USPS mail items, and other deliverables to County offices; ensure mail is delivered on a timely basis consistent ...

Loudoun County Government

Mailroom Courier

Leesburg, VA · On-site

$18.17 - $29.98/hr

The successful candidate will assist with accurately sorting interdepartmental mail, USPS mail items, and other deliverables to County offices; ensure mail is delivered on a timely basis consistent ...

Atlas Advisors

Facilities Services Assistant

Washington, DC · On-site

$42K - $52K/yr

The Facilities Services Assistant will provide mailroom operations, courier services, office supply management, workplace support, reception coverage, facilities coordination, and authorized ...

Addison Group

Print Coordinator

Washington, DC · On-site

$18 - $20/hr

Mailroom & Print Operations Assistant Industry: Public Policy / Professional Services Location (City, State): Washington, DC Assignment Type: Contract-to-Hire (3-4 month evaluation period) Pay: $18 ...

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Mailroom Assistant information

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How much do mailroom assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for mailroom assistant in Reston, VA is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.35 per hour, depending on experience, location, and employer.

What is a mailroom assistant?

Mailroom Assistants are responsible for handling the sorting, distribution, and dispatching of incoming and outgoing mail and packages within an organization. They ensure that correspondence reaches the correct recipients in a timely manner and may also be responsible for maintaining mailroom equipment, logging deliveries, and handling confidential materials. Their work helps support smooth communication and operations within the company.

What skills and qualifications are needed to be a mailroom assistant?

To thrive as a Mailroom Assistant, you need strong organizational skills, attention to detail, and basic literacy, often supported by a high school diploma or equivalent. Familiarity with mail sorting equipment, postage meters, barcode scanners, and tracking software is typically required. Reliability, time management, and effective communication are standout soft skills for this role. These abilities ensure accurate processing, efficient distribution of mail, and smooth operations within an organization.

What challenges do mailroom assistants face and how can they manage them?

Mailroom Assistants often deal with high volumes of mail and packages, especially during peak periods, which can make organization and time management challenging. Staying detail-oriented and developing efficient sorting systems are key to handling these demands. Additionally, they must ensure sensitive or confidential materials are properly handled and routed, requiring strict adherence to company protocols. Working closely with team members and using tracking software can help minimize errors and streamline the delivery process.

What is the difference between Mailroom Assistant vs Receptionist?

AspectMailroom AssistantReceptionist
Primary ResponsibilitiesSorting, distributing mail, managing packages, maintaining mail recordsGreeting visitors, answering phones, managing front desk, scheduling appointments
Work EnvironmentMailrooms, warehouses, corporate officesFront desk, office reception areas
Required SkillsOrganizational skills, basic computer knowledge, attention to detailCommunication skills, customer service, multitasking
Common CertificationsNone typically required, some may have logistics or postal certificationsNone typically required, customer service experience preferred

While both roles support office operations, a Mailroom Assistant focuses on handling mail and packages, whereas a Receptionist manages visitor interactions and front desk duties. Understanding these differences helps in choosing the right career path or job search focus.

Is a mailroom assistant a good entry-level position?

A mailroom assistant is typically an entry-level position that involves sorting, delivering, and managing mail and packages within an organization. It provides basic administrative and organizational skills, making it suitable for individuals seeking to gain workplace experience and understand office operations. The role often requires physical activity and attention to detail but usually does not require advanced qualifications.

What do mailroom assistants do?

Mailroom assistants are responsible for sorting, distributing, and handling incoming and outgoing mail and packages within an organization. They often operate mail processing equipment, maintain records of shipments, and ensure timely delivery, supporting efficient communication and logistics. Strong organizational skills and attention to detail are important in this role.

What are popular job titles related to Mailroom Assistant jobs in Reston, VA?

For Mailroom Assistant jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Mailroom Assistant jobs in Reston, VA look for?

The top searched job categories for Mailroom Assistant jobs in Reston, VA are:

What cities near Reston, VA are hiring for Mailroom Assistant jobs?

Cities near Reston, VA with the most Mailroom Assistant job openings:

Mailroom Assistant jobs near you
Infographic showing various Mailroom Assistant job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $39,959 per year, or $19.2 per hour.

Mailroom and Facilities Assistant

AEI

Washington, DC • On-site

$22.50 - $24/hr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Overview
The American Enterprise Institute (AEI) seeks a full-time, hourly, in-person mailroom and facilities assistant to support daily mailroom operations while also assisting with facilities and workplace operations across the organization. This role is highly mobile, involving regular movement throughout the building to deliver mail, support events, assist with office setups, and respond to facilities requests.
This position also supports management's efforts in the day-to-day implementation of policies, procedures, and programs to assure a well-managed, well-maintained building, especially by responding positively to the concerns and needs of staff, maintaining environmental health, and ensuring safety while supporting AEI's goals and objectives. The anticipated start date for this position is as soon as possible.
Qualified candidates should submit a resume and cover letter with their application.
Responsibilities
  • Mailroom Operations
    • Process, distribute, and track incoming, outgoing, and interoffice mail and parcels; process inbound and outbound courier deliveries (via United Parcel Service, FedEx, and the US Postal Service); and retrieve time-sensitive documents delivered by courier.
    • Operate mail equipment. Code, track, and meter outbound mail.
    • Assist employees with questions regarding mailing, rates, procedures, and print requests.
    • Assist with digital print center requests via email and walk-ins in coordination with the Mailroom and Printing Operations assistant.
    • Assist with basic troubleshooting and digital printer malfunctions as needed.
    • Perform an inventory of printer toner on all floors twice per month. Order toner and other printing and mailroom supplies as needed.
    • Communicate effectively with employees orally and by email.
  • Facilities Operations
    • Support facilities requests through systems such as HelpSpot.
    • Assist the facilities management team in maintaining the facilities and grounds, including furniture moves and room configurations; perform minor office moves and furniture adjustments.
    • Monitor shared spaces such as conference rooms and ensure readiness.
    • Assist with general upkeep tasks such as stocking, organizing, and light maintenance coordination.
    • Liaise with facilities staff, contractors, and vendors as needed.
    • Order glass nameplates and create new employee name labels for mailboxes.
    • Provide coverage for the receptionist desk as needed; greet visitors, manage the multiline digital phone system, and provide access for deliveries.
    • Perform other related duties as assigned.

Physical Requirements and Working Conditions at AEI
  • The employee is regularly expected to stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and keyboard. This job requires close-up vision for computer work.
  • The employee is expected to be able to regularly lift up to 25 pound packages, with occasional packages weighing up to 50 pounds, and stand for long periods of time. Any packages weighing over 50 pounds will be moved by hand-truck assistance or team lifts.
  • The employee must be able to work in a confined area.
  • Moderate noise (e.g., from computers, phones, printers, and light traffic) is expected.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities associated with this position.

Qualifications
  • 1-3 years of experience working in mailroom operations, facilities support, office services or similar environments
  • Knowledge of professional printer and copier machines
  • A high school diploma or GED
  • Excellent communication and customer service skills
  • Attention to detail
  • Comfort using technology

Benefits
AEI offers generous benefits, including 18 days of paid leave (15 days of paid annual leave and three personal days or floating holidays); 12 days of paid sick leave; paid family leave; medical and dental coverage, in addition to a health savings account; medical and dependent care flexible spending accounts; a tuition assistance program of up to $5,200; life and disability insurance at no cost to employees; and a 403(b) retirement plan with a contribution from AEI, among other benefits. For more information, you can see a full summary of our benefits at https://www.aei.org/jobs/benefits/.
Compensation is based on a number of factors, including the position's scope and responsibilities; a candidate's full-time, applicable work experience; key skills and qualifications; and internal and external market considerations. The hourly salary range for this full-time, hourly, non-exempt position is $22.50-$24.00. Salary is just one component of AEI's total compensation package for employees.

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