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Mail Processing Manager Jobs in North Carolina (NOW HIRING)

Cushman & Wakefield

Mail Clerk

Concord, NC

$23.45 - $27.58/hr

Ensures express packages and packages requiring special handling (cold, frozen, etc) are processed ... Management may, at its discretion, assign or reassign duties, reset schedules and responsibilities ...

Cushman & Wakefield

Mail Clerk

Concord, NC

$23.45 - $27.58/hr

Ensures express packages and packages requiring special handling (cold, frozen, etc) are processed ... Management may, at its discretion, assign or reassign duties, reset schedules and responsibilities ...

Cushman & Wakefield

Mail Clerk

Concord, NC · On-site

$23.45 - $27.58/hr

Ensures express packages and packages requiring special handling (cold, frozen, etc) are processed ... Management may, at its discretion, assign or reassign duties, reset schedules and responsibilities ...

Cushman & Wakefield

Mail Clerk

Concord, NC

$23.45 - $27.58/hr

Ensures express packages and packages requiring special handling (cold, frozen, etc) are processed ... Management may, at its discretion, assign or reassign duties, reset schedules and responsibilities ...

CAROLINA LEGAL ASSOCIATES

Temporary Mail Clerk

Wilmington, NC · On-site

$13.50 - $16.50/hr

We are looking for a reliable and detail-oriented individual to manage the flow of physical and ... Prepare and process outgoing mail and expedited shipments (FedEx, UPS, etc.), ensuring proper ...

MiracleFeet

Admin Coordinator

Chapel Hill, NC · On-site

$24/hr

Manage donor recognition gifts, milestone packages, and branded supporter materials. Mail Processing & Check Handling * Collect, open, sort, and distribute mail from the Chapel Hill office at least ...

MiracleFeet

Admin Coordinator

Chapel Hill, NC · Hybrid

$24/hr

Manage donor recognition gifts, milestone packages, and branded supporter materials. Mail Processing & Check Handling * Collect, open, sort, and distribute mail from the Chapel Hill office at least ...

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Mail Processing Manager information

What does a mail processing manager do?

A Mail Processing Manager oversees the operations of mail sorting and distribution within a postal facility or a company's mailroom. They are responsible for managing staff, ensuring timely and accurate sorting of incoming and outgoing mail, and maintaining compliance with postal regulations. Additionally, they may implement process improvements, handle customer inquiries, and ensure the safe handling of packages and sensitive documents. This role requires strong organizational and leadership skills to keep mail operations running smoothly.

What are the key skills and qualifications needed to thrive as a mail processing manager, and why are they important?

To thrive as a Mail Processing Manager, you generally need experience in mail operations, staff supervision, and a strong understanding of logistics or supply chain management, often supported by a relevant associate or bachelor’s degree. Familiarity with mail processing equipment, tracking systems, and software like Microsoft Office or specialized postal management tools is typically required. Excellent organizational, leadership, and communication skills help manage teams efficiently and resolve issues quickly. These skills ensure smooth mail flow, timely delivery, and high team performance in a fast-paced environment.

What are some common challenges faced by mail processing managers, and how can they be addressed?

Mail Processing Managers often face challenges such as managing high volumes of mail during peak periods, ensuring timely delivery, and maintaining staff efficiency. These challenges can be addressed by implementing effective workflow management systems, cross-training staff to handle various tasks, and using automation technologies to streamline sorting and tracking. Strong communication skills and adaptability are also crucial, as Mail Processing Managers must coordinate with different departments and quickly resolve any operational issues that arise.

What is the difference between Mail Processing Manager vs Mailroom Supervisor?

AspectMail Processing ManagerMailroom Supervisor
CredentialsHigh school diploma; some roles prefer logistics or management certificationsHigh school diploma; experience in mail handling
Work EnvironmentOffice setting, overseeing mail operationsMailroom or shipping area, supervising staff
ResponsibilitiesManaging mail processing, logistics, and staff coordinationSupervising mailroom staff and daily mail handling tasks

The Mail Processing Manager typically has broader responsibilities, including overseeing entire mail operations and logistics, often requiring management skills and certifications. The Mailroom Supervisor focuses on daily mail handling and supervising staff. Both roles are essential in organizations with large mailing needs, but the manager position involves higher-level planning and coordination.

What cities in North Carolina are hiring for Mail Processing Manager jobs?

Cities in North Carolina with the most Mail Processing Manager job openings:

Mail Processing Manager jobs near you

Mail Services Supervisor

The Millennium Group (TMG)

Charlotte, NC • On-site

Full-time

Posted 23 days ago

The Millennium Group rating

6.6

Company rating: 6.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

317th of 500 rated business services

Job description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities:

  • • Supervise daily mail room operations, including sorting, distribution, pickup, and delivery of mail and parcels.
    • Ensure timely processing of incoming/outgoing shipments.
    • Monitor workflow to maintain efficiency and meet service-level agreements.
    • Lead, train, and schedule mail room staff.
    • Assign tasks and monitor employee performance.
    • Ensure adherence to safety procedures and workplace standards.
    • Coordinate courier services and internal delivery routes.
    • Track packages and resolve delivery issues or delays.
    • Maintain relationships with shipping vendors and service providers.
    • Manage bulk mailings and special delivery projects.
    • Maintain confidentiality and security of sensitive mail.
    • Enforce proper handling of certified, registered, and confidential materials.
    • Ensure compliance with postal regulations, company policies, and legal requirements.
    • Oversee inventory of mail room supplies (labels, postage, packaging materials).
    • Manage postage meters and shipping systems.
    • Ensure equipment maintenance and troubleshoot operational issues.

Qualifications:

  • • High school diploma or equivalent
    • 2–3 years of experience in mail services, logistics
    • Prior supervisory or team leadership experience
    • Strong organizational and time-management skills
    • Experience with mail room automation systems or logistics software
    • Proficient in Microsoft Office Software (Word, Excel, Outlook)
    • Strong problem-solving and decision-making abilities
    • Excellent communication and interpersonal skills
    • Ability to manage multiple priorities in a fast-paced environment
    • Must be able to lift 50 lbs.
    • Business casual dress
    • Mail processing accuracy and turnaround time.
    • Proven ability to remain calm under pressure; resilient.
    • Assertive and resourceful; motivated; willing to ask questions and take initiative without direction.
    • Customer/internal client satisfaction.

What The Millennium Group employees say

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