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Mail Clerk Assistant Jobs in Springfield, MA (NOW HIRING)

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Mail Clerk Assistant information

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$11

$17

$22

How much do mail clerk assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for mail clerk assistant in Springfield, MA is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $18.70 per hour, depending on experience, location, and employer.

What is a mail clerk assistant?

Mail Clerk Assistants are administrative professionals who help process, sort, and distribute incoming and outgoing mail within an organization or postal facility. They ensure that mail is delivered accurately and on time, maintain records of packages and correspondence, and may also handle shipping supplies and postage. Their role is essential in keeping communication and document flow efficient, supporting both internal staff and external clients. Mail Clerk Assistants may also assist with basic clerical duties, such as filing and data entry.

What are the key skills and qualifications needed to thrive as a mail clerk assistant?

To thrive as a Mail Clerk Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with mail sorting machines, postage meters, and basic office software is often required. Reliability, time management, and effective communication help you excel in managing mail flow and supporting team operations. These skills ensure timely, accurate mail handling and contribute to the smooth functioning of office or organizational logistics.

What are some common challenges mail clerk assistants face when managing high mail volumes, and how can they effectively handle them?

Mail Clerk Assistants often encounter high mail volumes, especially during peak business periods or when multiple departments are involved. Staying organized and prioritizing time-sensitive deliveries are key to managing this workload. Utilizing mail-tracking software, maintaining an efficient sorting system, and communicating clearly with team members can help prevent backlogs and ensure accuracy. Additionally, proactively addressing misrouted or undeliverable mail can streamline the process and improve overall efficiency.

What is the difference between Mail Clerk Assistant vs Mailroom Clerk?

AspectMail Clerk AssistantMailroom Clerk
CredentialsHigh school diploma or equivalent; basic organizational skillsHigh school diploma or equivalent; familiarity with mail handling
Work EnvironmentOffice settings, mailrooms, administrative areasMailrooms, shipping and receiving departments
Employer & IndustryBusinesses, government agencies, educational institutionsLogistics companies, corporate mailrooms, government facilities
Common TasksSorting, distributing mail, maintaining recordsReceiving, sorting, and dispatching mail and packages

Both roles involve handling mail and require similar credentials, but Mail Clerk Assistants often work in administrative office environments, focusing on sorting and distributing mail, while Mailroom Clerks may handle larger packages and work in logistics settings. The roles are closely related and often overlap in duties within organizations.

How much do mail clerk assistants make an hour?

Mail clerk assistants typically earn between $12 and $17 per hour, depending on experience, location, and the employer. They often work in postal facilities, warehouses, or office environments, handling mail sorting, distribution, and record-keeping tasks.

Is it hard to become a mail clerk assistant?

Becoming a mail clerk assistant typically requires a high school diploma or equivalent and good organizational skills. The role often involves basic computer knowledge and attention to detail, with on-the-job training provided; it is generally accessible to entry-level applicants.

What cities near Springfield, MA are hiring for Mail Clerk Assistant jobs?

Cities near Springfield, MA with the most Mail Clerk Assistant job openings:

Mail Clerk Assistant jobs near you
Infographic showing various Mail Clerk Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,774 per year, or $17.2 per hour.

Clerk IV - Child Youth and Families - Northampton

Department of Mental Health

Northampton, MA • On-site

$17 - $20.25/hr

Full-time

Posted 15 days ago

Job description

The Department of Mental Health is seeking a dynamic and energetic individual to provide clerical support to the Child, Youth and Families office staff. The selected candidate must be flexible, dependable, and interact well with professional staff, clerical support staff, service providers and persons served. This is a wonderful opportunity for an applicant who is interested in taking on the lead role in running an office. The selected candidate must be flexible and have the ability to prioritize tasks according to workflow and deadlines.
Please Note : This position is a full-time, 37.5 hour/week position. The schedule is 9:00 a.m. - 5:00 p.m in the Northampton office. Some travel may be required to the Berkshire office. Days off are Saturday and Sunday.
Duties and Responsibilities (these are a general summary and are not all inclusive):
  • Provide receptionist and telephone coverage for Child, Youth and Families office by transferring calls, taking messages and document incoming calls.
  • Prepare correspondence, forms, files, and reports for processing, storage, or forwarding.
  • Assemble and mail outgoing correspondence or parcels.
  • Assist in maintaining office files and organization of correspondence reports, form files, applications, and active, inactive or historical persons serviced records according to established procedures in order to ensure accurate and complete information and retrieval of records.
  • Weekly coverage (1-2 days) for entering incident reports into the DMH database.
  • Assist in verifying accuracy of Service Delivery Reports.
  • Attends meetings and provides assistance to The Director.
  • Proofread typewritten material.
  • Operate standard office machines and equipment.

Required Qualifications :
  • Knowledge of Microsoft Office Software Programs.
  • Ability to work in a professional and courteous manner.
  • Ability to work in a fast-paced environment and prioritize duties independently.
  • Ability to handle confidential materials and adhere to strict DMH standards & HIPAA policies and procedures.

Preferred Qualifications :
  • Knowledge of clerical office practices and procedures including office filing, typing and uses of office equipment and supplies, business letter and report preparation.
  • Record of demonstrating strong customer service through a positive attitude of approachability, adaptability, problem solving and desire to support staff.
  • Demonstrate ability to multi-task.
  • Excellent interpersonal and communication skills with the aptitude to work independently and collaborate with multiple staff.
  • Team centered cooperative work philosophy, professional demeanor and approach to work.
  • Given the population served, bilingual or multilingual fluency.

DMH Mission Statement:
The Department of Mental Health assures and provides access to services and support to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research.
Pre-Hire Process:
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori
Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines,
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.
ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests
For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at 1-800-510-4122, Option 4.
Qualifications:
First consideration will be given to those applicants that apply within the first 14 days.
Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in office work, or (B) and equivalent combination of the required experience and the substitutions below:
I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience. *
II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience. *
III. A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience. *
IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for two years of the required experience.*
* Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.
Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

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