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Mail Clerk Assistant Jobs in Springfield, MA (NOW HIRING)

Bowhead

General Clerk III

Hartford, CT · On-site

$22.32/hr

Mail Management, including paper and electronic correspondence and packages * Receive, open date ... file transfers * Assist with Freedom of Information Act (FOIA) requests * Per local office ...

Bowhead

General Clerk III

Hartford, CT · On-site

$22.32/hr

Mail Management, including paper and electronic correspondence and packages * Receive, open date ... file transfers * Assist with Freedom of Information Act (FOIA) requests * Per local office ...

Commonwealth of Massachusetts

Clerk IV

Holyoke, MA

The Clerk IV will be responsible for ensuring that all incoming and outgoing mail is managed efficiently and timely and will also assist all staff with copying, mailing, investigation process, and ...

Department of Developmental Services

Clerk IV

Holyoke, MA · On-site

$16.75 - $20/hr

The Clerk IV will be responsible for ensuring that all incoming and outgoing mail is managed efficiently and timely and will also assist all staff with copying, mailing, investigation process, and ...

Eversource Energy

Clerk GR 3 (Part Time)

Springfield, MA · On-site

$26.82/hr

Some of these duties will include but not limited to sorting and distribution of departmental mail ... This means you may be called to assist during an emergency outside of your normal responsibilities ...

Eversource Energy

Clerk GR 3 (Part Time)

Springfield, MA · On-site

$26.82/hr

Some of these duties will include but not limited to sorting and distribution of departmental mail ... This means you may be called to assist during an emergency outside of your normal responsibilities ...

Ricoh USA, Inc.

Mailroom Specialist

Bloomfield, CT · On-site

$18 - $21.50/hr

Process, sort, distribute, and ship mail, packages, and office supplies. * Handle document scanning ... Provide occasional reception, hospitality, and general office support. * Assist with facility moves ...

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Mail Clerk Assistant information

See Springfield, MA salary details

$11

$17

$22

How much do mail clerk assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for mail clerk assistant in Springfield, MA is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $18.70 per hour, depending on experience, location, and employer.

What is a mail clerk assistant?

Mail Clerk Assistants are administrative professionals who help process, sort, and distribute incoming and outgoing mail within an organization or postal facility. They ensure that mail is delivered accurately and on time, maintain records of packages and correspondence, and may also handle shipping supplies and postage. Their role is essential in keeping communication and document flow efficient, supporting both internal staff and external clients. Mail Clerk Assistants may also assist with basic clerical duties, such as filing and data entry.

What are the key skills and qualifications needed to thrive as a mail clerk assistant?

To thrive as a Mail Clerk Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with mail sorting machines, postage meters, and basic office software is often required. Reliability, time management, and effective communication help you excel in managing mail flow and supporting team operations. These skills ensure timely, accurate mail handling and contribute to the smooth functioning of office or organizational logistics.

What are some common challenges mail clerk assistants face when managing high mail volumes, and how can they effectively handle them?

Mail Clerk Assistants often encounter high mail volumes, especially during peak business periods or when multiple departments are involved. Staying organized and prioritizing time-sensitive deliveries are key to managing this workload. Utilizing mail-tracking software, maintaining an efficient sorting system, and communicating clearly with team members can help prevent backlogs and ensure accuracy. Additionally, proactively addressing misrouted or undeliverable mail can streamline the process and improve overall efficiency.

What is the difference between Mail Clerk Assistant vs Mailroom Clerk?

AspectMail Clerk AssistantMailroom Clerk
CredentialsHigh school diploma or equivalent; basic organizational skillsHigh school diploma or equivalent; familiarity with mail handling
Work EnvironmentOffice settings, mailrooms, administrative areasMailrooms, shipping and receiving departments
Employer & IndustryBusinesses, government agencies, educational institutionsLogistics companies, corporate mailrooms, government facilities
Common TasksSorting, distributing mail, maintaining recordsReceiving, sorting, and dispatching mail and packages

Both roles involve handling mail and require similar credentials, but Mail Clerk Assistants often work in administrative office environments, focusing on sorting and distributing mail, while Mailroom Clerks may handle larger packages and work in logistics settings. The roles are closely related and often overlap in duties within organizations.

How much do mail clerk assistants make an hour?

Mail clerk assistants typically earn between $12 and $17 per hour, depending on experience, location, and the employer. They often work in postal facilities, warehouses, or office environments, handling mail sorting, distribution, and record-keeping tasks.

Is it hard to become a mail clerk assistant?

Becoming a mail clerk assistant typically requires a high school diploma or equivalent and good organizational skills. The role often involves basic computer knowledge and attention to detail, with on-the-job training provided; it is generally accessible to entry-level applicants.

What cities near Springfield, MA are hiring for Mail Clerk Assistant jobs?

Cities near Springfield, MA with the most Mail Clerk Assistant job openings:

Mail Clerk Assistant jobs near you
Infographic showing various Mail Clerk Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,774 per year, or $17.2 per hour.

Mail Services Clerk

Massachusetts Mutual Life Insurance Company (MassMutual)

Springfield, MA • On-site

$44K - $56K/yr

Full-time

Posted 6 days ago

MassMutual rating

7.8

Company rating: 7.8 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

196th of 315 rated insurance

Job description

Job Title: Operational Support Specialist, Mail & Distribution Services
Full-Time
Springfield MA
We're looking for a dependable Mailroom Clerk to support day-to-day mail service functions including receiving, sorting, tracking, and delivering mail and packages to various lines of business. This role helps ensure accurate, timely distribution and smooth outbound shipping operations while following established procedures and service standards.
The Opportunity
  • Receive, sort, log, and distribute incoming mail from the postal service and vendors to maintain accurate records and reports (Certified, Registered, Business Reply, Sort Paid and Priority Mail).
  • Unload and process USPS mail and express shipments; enter items into our Brynka tracking/shipping systems.
  • Deliver mail and packages to designated areas on schedule, prioritizing accuracy and customer service.
  • Prepare outgoing USPS and express shipments (including freight as needed) using required software, equipment, and procedures.
  • Operate standard mailroom equipment (e.g., postage meters and shipping/mailing systems) and, where applicable, warehouse equipment (e.g., powered industrial trucks).
  • Prep and audit, digital mail for individuals that Opt. In to the program. Maintaining DO NOT OPEN list for correspondence specific to certain lines of business.
  • Use basic PC skills to follow established guidelines and escalate complex issues to the appropriate contacts.

The Team Approach
The Mail team operates as a cohesive unit, working together to meet department goals and support daily operations. Every team member is cross-trained, enabling them to step into any role within the department as needed, even on short notice. This flexibility ensures that all mailroom functions are consistently fulfilled without interruption. In addition to the mailroom functions, this job includes training in the Mail Center as well as the Warehouse.
In addition to routine responsibilities, the Mail team remains attentive to the specific needs of the various lines of business. They assist with special projects whenever required and maintain clear communication regarding departmental functions and deadlines, helping ensure smooth collaboration and timely completion of tasks.
Minimum Qualifications
  • High School diploma
  • Able to be onsite Monday - Friday
  • Hours of operation are 7:00 am - 3:30 pm daily.
  • Ability to stand, walk, and move throughout the site and lift/carry packages as required for the role.
  • 1+ year of experience with Microsoft Word

Ideal Qualifications
  • Strong attention to detail, organization, and reliability.
  • Customer-service mindset and clear communication skills.
  • Ability to follow procedures, maintain confidentiality where applicable, and work independently.
  • Experience in mail services, shipping/receiving, or warehouse operations is a plus.
  • Experience using tracking/Shipping software
  • Hazmat training to ensure that packages are being shipped within the guidelines.

#LI-BO1
Salary Range:
$44,500-$56,100
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

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