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Mail Clerk Assistant Jobs in Springfield, MA (NOW HIRING)

UMass Amherst

Clerk IV (Main Office Coordinator)

Amherst, MA · On-site

$17.75 - $23.75/hr

May assist with inventory and ordering of office supplies. Provides extra support to other ... to deliver mail and packages to other buildings across campus as needed. Ability to lift and ...

UMass Amherst

Clerk IV (Business Manager)

Amherst, MA · On-site

Essential Functions Undergraduate Program Management Assist the Undergraduate Program Director (UPD ... Make graduation certificates each Spring Semester and mail to students if needed. Supervise work ...

Eversource Energy

Clerk GR 3 (Part Time)

Springfield, MA

$26.82/hr

Some of these duties will include but not limited to sorting and distribution of departmental mail ... This means you may be called to assist during an emergency outside of your normal responsibilities ...

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Mail Clerk Assistant information

See Springfield, MA salary details

$11

$17

$22

How much do mail clerk assistant jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for mail clerk assistant in Springfield, MA is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $18.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Mail Clerk Assistant, and why are they important?

To thrive as a Mail Clerk Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with mail sorting machines, postage meters, and basic office software is often required. Reliability, time management, and effective communication help you excel in managing mail flow and supporting team operations. These skills ensure timely, accurate mail handling and contribute to the smooth functioning of office or organizational logistics.

What is the difference between Mail Clerk Assistant vs Mailroom Clerk?

AspectMail Clerk AssistantMailroom Clerk
CredentialsHigh school diploma or equivalent; basic organizational skillsHigh school diploma or equivalent; familiarity with mail handling
Work EnvironmentOffice settings, mailrooms, administrative areasMailrooms, shipping and receiving departments
Employer & IndustryBusinesses, government agencies, educational institutionsLogistics companies, corporate mailrooms, government facilities
Common TasksSorting, distributing mail, maintaining recordsReceiving, sorting, and dispatching mail and packages

Both roles involve handling mail and require similar credentials, but Mail Clerk Assistants often work in administrative office environments, focusing on sorting and distributing mail, while Mailroom Clerks may handle larger packages and work in logistics settings. The roles are closely related and often overlap in duties within organizations.

What are Mail Clerk Assistants?

Mail Clerk Assistants are administrative professionals who help process, sort, and distribute incoming and outgoing mail within an organization or postal facility. They ensure that mail is delivered accurately and on time, maintain records of packages and correspondence, and may also handle shipping supplies and postage. Their role is essential in keeping communication and document flow efficient, supporting both internal staff and external clients. Mail Clerk Assistants may also assist with basic clerical duties, such as filing and data entry.

What are some common challenges Mail Clerk Assistants face when managing high mail volumes, and how can they effectively handle them?

Mail Clerk Assistants often encounter high mail volumes, especially during peak business periods or when multiple departments are involved. Staying organized and prioritizing time-sensitive deliveries are key to managing this workload. Utilizing mail-tracking software, maintaining an efficient sorting system, and communicating clearly with team members can help prevent backlogs and ensure accuracy. Additionally, proactively addressing misrouted or undeliverable mail can streamline the process and improve overall efficiency.
What cities near Springfield, MA are hiring for Mail Clerk Assistant jobs? Cities near Springfield, MA with the most Mail Clerk Assistant job openings:
Mail Clerk Assistant jobs near you
Infographic showing various Mail Clerk Assistant job openings in Springfield, MA as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,774 per year, or $17.2 per hour.

Mail Clerk II (Marketing and Bulk Mail)

UMass Amherst

Amherst, MA • On-site

$15.75 - $19.25/hr

Other

Posted 27 days ago

Job description

Title: Mail Clerk II (Marketing and Bulk Mail)

Executive Area: Administration and Finance

College/School/MBU: Finance and Budget

Department: Mail Services

Work Location: Amherst

Schedule: Full Time

Work Arrangement:Onsite

Job Summary

The Mail Clerk II (Marketing and Bulk Mail) manages mail and OpScan services by meeting with customers to assess mail job requirements, preparing and processing files using specialized software, and operating mail-processing equipment to produce compliant mailings. Ensures accurate, timely delivery of projects while maintaining equipment, providing mailing guidance, and collaborating with staff to support efficient operations.

Essential Functions

Meets with customers to accept, evaluate, and manage mail and OpScan jobs. Collects required data, files, and specifications; provides job status updates; and follows up to obtain additional information as needed.
Prepares and processes data and graphic files using approved software to create standardized mailing files and customer-specific outputs (e.g., reports, PDFs, spreadsheets, raw data files). Ensures accurate integration of variable data into print and mailing jobs.
Operates computer-controlled mail-processing equipment for addressing, barcoding, metering, inserting, and sorting mail. Processes bulk mailings (bundling, tagging, palletizing) and prepares mail in accordance with USPS requirements.
Sorts and distributes campus mail, re-addresses misdirected items, and coordinates pickup and delivery of mail, OpScan jobs, and departmental materials.
Drives mail vehicles as needed.
Provides guidance on mailing specifications, including USPS and international regulations, formatting requirements, and available services. Weighs mail and determines appropriate postage to ensure cost-effective and compliant processing.
Reviews job orders for accuracy, pricing, and completeness. Determines delivery methods and timelines based on production capacity, staffing, and workload.
Collaborates with staff to ensure efficient workflow, assists in training new staff and student employees, and participates in ongoing training and departmental meetings.
Maintains and ensures proper function of mailroom and scanning equipment.

Other Functions

Performs other duties as assigned.

Minimum Qualifications

High School diploma or equivalent.
Possession of a current and valid Class D Driver's license.
Experience using dataprocessing/variabledata software to prepare and manage files; strong Microsoft Office skills (especially Excel); familiarity with common file formats and outputs (PDF, Excel/CSV, ASCII).
Understanding of operational processes, including sorting, bundling, and labeling.
Ability to interact effectively with customers to gather requirements, explain services, and provide job updates.
Exceptional attention to detail and strong organizational skills to accurately review job orders, manage data and mailing processes, and oversee multiple production jobs to meet deadlines in a fast-paced environment.
Ability to work collaboratively with staff and assist in training new staff or student employees.
Ability to lift and move mail trays and equipment (typically up to seventy (70) pounds).
Ability to stand for extended periods of time and perform repetitive tasks.
Ability to read, write, and comprehend the English language.
Ability to follow oral and written instructions.

Preferred Qualifications

Knowledge of USPS classes of service.
Knowledge of location of University departments, buildings, and personnel.
Knowledge of the laws, rules, policies, and procedures governing assigned unit activities.

Additional Details

Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.

Working Conditions

Work is performed in indoor and/or outdoor environments, and requires frequent lifting, bending, tool use or equipment use. May involve work in confined spaces or at heights.

Work Schedule and Work Arrangement

Monday-Friday; 8am-4pm

Salary Information

Pay Grade:USA/MTA Grade 11

Click here to view theClassified Step Scale

Special Instructions for Applicants

Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.

This position will remain open for the time period required by any applicable collective bargaining agreement and will continue until a suitable candidate pool is identified. Interested applicants are strongly encouraged to apply early.

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