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Macy Store Jobs (NOW HIRING)

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Macy Store information

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How much do macy store jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for macy store in the United States is $14.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $14.90 per hour, depending on experience, location, and employer.

What is the difference between Macy Store vs Macy Retail Associate?

AspectMacy StoreMacy Retail Associate
Role FocusOversees store operations, manages staff, and ensures sales targets are metAssists customers, stocks shelves, and processes transactions
Required SkillsLeadership, inventory management, customer serviceCustomer service, communication, sales skills
Work EnvironmentIn-store, managerial settingIn-store, frontline retail
Common CertificationsNone required, but retail management experience preferred

In summary, Macy Store roles typically involve managerial responsibilities and overseeing store operations, while Macy Retail Associate positions focus on customer service and sales support. Both roles are essential in the retail environment but differ in scope and responsibilities.

What is a Macy's Store Associate?

A Macy's Store Associate is a retail employee responsible for assisting customers, maintaining merchandise displays, processing sales transactions, and providing excellent customer service within Macy's department stores. They help shoppers find products, answer questions, and ensure that the store environment is clean and organized. Store Associates often work in specific departments, such as clothing, cosmetics, or home goods, and may also help with inventory and restocking. Their role is essential in creating a positive shopping experience for Macy's customers.

What are the key skills and qualifications needed to thrive as a Macy's Store Associate, and why are they important?

To thrive as a Macy's Store Associate, you need strong customer service skills, sales ability, and basic retail knowledge, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and store communication platforms is typically required. Outstanding interpersonal skills, teamwork, and problem-solving abilities help associates engage customers and collaborate effectively. These skills and qualities are essential for delivering excellent shopping experiences, driving sales, and maintaining efficient store operations.

What are some common challenges employees face when working at a Macy's store, and how can they be overcome?

Employees at Macy's stores often face challenges such as managing high customer volumes during peak shopping seasons, adapting to frequent sales promotions, and maintaining excellent customer service standards in a fast-paced environment. To overcome these challenges, it's important to stay organized, communicate effectively with team members, and be proactive in learning about current promotions and store policies. Participating in team meetings and seeking support from supervisors can also help employees stay informed and confident in their roles.
What cities are hiring for Macy Store jobs? Cities with the most Macy Store job openings:
What are the most commonly searched types of Macy Store jobs? The most popular types of Macy Store jobs are:
Infographic showing various Macy Store job openings in the United States as of June 2026, with employment types broken down into 1% Full Time, and 99% Part Time. Highlights an 100% Physical job distribution, with an average salary of $30,337 per year, or $14.6 per hour.
Staffing Specialist, China Grove - Full Time, Weekend Shift

Staffing Specialist, China Grove - Full Time, Weekend Shift

Macy's

China Grove, NC

$22.51 - $37.32/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 837 frontline employees who took The Breakroom Quiz

7th of 21 rated department stores


Job description

About

Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value, and high-quality products. Now is an exciting time to join Macy’s. The face of retail is changing, and change requires innovation.

Online sales are booming at Macy’s. Our Distribution Center teams are key to our success in the modern retail landscape. They make sure that products arrive at our stores - and each customer’s doorstep - on time, in perfect condition. Behind the scenes, a lot goes into getting products to customers. When a shopper makes an online purchase, we plan, prep, and package the merchandise to get it delivered as quickly and efficiently as possible – across the country and around the world. It takes a lot of smart people working together to make that happen, and so there are many roles you can play, including (but not limited to): material handlers, equipment drivers, inventory control, packers, quality assurance, safety specialists, asset protection, and many more. Whatever role you play – we value you as a colleague. Choose the challenge that’s right for you!

Job Overview

The Staffing Specialist is responsible for maintaining and ensuring the proper staffing and scheduling levels for the Macy's Distribution Centers. The role is also responsible for expense analysis related to staffing and ensuring compliance with the financial components of the Corporate Audit. 

Essential Functions

  • Work with Operations management team to ensure appropriate staffing 
  • Partner with operations to create week out staffing schedule with daily updates. 
  • Analyze current staffing levels vs. projected workload to determine correct FT/PT staffing ratios in order to maximize productivity 
  • Partner with HR to provide staffing recommendations 
  • Follow company work rules/guidelines for calling in associates 
  • Run weekly query to ensure min/max hours are sustained for each associate 
  • Validate accurate timekeeping in Kronos, confirm schedules and make corrections to clockings 
  • Ensure associates book to correct GL account 
  • Maintain Learning Matrix-cross training spreadsheet for all part-time associates 
  • Maintain overtime and average hours reports 
  • Review and maintain expense controls 
  • Provide information necessary to complete ROF, and assist with seasonal/annual budget planning. 
  • Monitor and review monthly expenditures vs. budget and provide meaningful variance analysis, as directed by Finance Manager. 
  • Assist in closing process to ensure timely and accurate booking of expense and allocations 
  • Other functions deemed necessary by management. 

Qualifications and Competencies

  • 2 Year / Associate Degree
  • 2-5 Years Experience 
  • Must be able to:
    • Understand, communicate effectively and present information to customers, co-workers, and all levels of management
    • Read and understand employment policies and safety rules/procedures in English
  • Excellent verbal and written communication skills 
  • Excellent organizational skills and analytical skills 
  • Sound judgment & decision making skills 
  • Displays leadership qualities 
  • PC skills – MS Word, Excel, Kronos 
  • Ability to work independently 
  • Excellent training and follow up skills 
  • Good problem solver 
  • Flexible work schedule 
  • Excellent motivational skills 
  • Provide accurate reporting and analysis. 
  • Team player 
  • Maintain confidentiality 
  • Sense of urgency 

Essential Physical Requirements

  • Position requires prolonged periods of standing/walking around store or department
  • May involve reaching, crouching, kneeling, stooping, climbing ladders, depth perception and color vision 
  • Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment
  • Frequently lift/move up to 25lbs.

Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement:  

Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

SUPPLY00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.


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About Macy's

Sourced by ZipRecruiter

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US