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Macy Store Jobs (NOW HIRING)

Macy's

Concierge, Herald Square - Part Time

Manhattan, NY · On-site

$18.50 - $26.58/hr

Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's stores are ideal for building capability in creating ...

Macy's

Store Manager - Apache

Rochester, MN

Job Overview The Store Manager leads sales and customer service efforts at Macy's. They oversee all aspects of store operations including selling/service, merchandising, sales promotion, store ...

Macy's

Store Manager - Apache

Rochester, MN

$98K - $249K/yr

Job Overview The Store Manager leads sales and customer service efforts at Macy's. They oversee all aspects of store operations including selling/service, merchandising, sales promotion, store ...

Macy's

Store Manager - Ridgedale

Minnetonka, MN · On-site

$103K - $261K/yr

Job Overview The Store Manager leads sales and customer service efforts at Macy's. They oversee all aspects of store operations including selling/service, merchandising, sales promotion, store ...

Macy's

Store Manager - Apache

Rochester, MN · On-site

$98K - $249K/yr

Job Overview The Store Manager leads sales and customer service efforts at Macy's. They oversee all aspects of store operations including selling/service, merchandising, sales promotion, store ...

Macy's

Store Manager - Olympia Capital

Olympia, WA

$98K - $249K/yr

Job Overview The Store Manager leads sales and customer service efforts at Macy's. They oversee all aspects of store operations including selling/service, merchandising, sales promotion, store ...

Macy's

Store Manager - Ridgedale

Minnetonka, MN · On-site

Job Overview The Store Manager leads sales and customer service efforts at Macy's. They oversee all aspects of store operations including selling/service, merchandising, sales promotion, store ...

Macy's

Store Manager - Apache

Rochester, MN · On-site

Job Overview The Store Manager leads sales and customer service efforts at Macy's. They oversee all aspects of store operations including selling/service, merchandising, sales promotion, store ...

Macy's

Store Manager - Ridgedale

Minnetonka, MN · On-site

Job Overview The Store Manager leads sales and customer service efforts at Macy's. They oversee all aspects of store operations including selling/service, merchandising, sales promotion, store ...

Macy's

Store Manager - Ridgedale

Minnetonka, MN

$103K - $261K/yr

Job Overview The Store Manager leads sales and customer service efforts at Macy's. They oversee all aspects of store operations including selling/service, merchandising, sales promotion, store ...

Macy's

Store Manager - Olympia Capital

Olympia, WA

Job Overview The Store Manager leads sales and customer service efforts at Macy's. They oversee all aspects of store operations including selling/service, merchandising, sales promotion, store ...

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How much do macy store jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for macy store in the United States is $14.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $14.90 per hour, depending on experience, location, and employer.

What is a Macy's store associate?

A Macy's Store Associate is a retail employee responsible for assisting customers, maintaining merchandise displays, processing sales transactions, and providing excellent customer service within Macy's department stores. They help shoppers find products, answer questions, and ensure that the store environment is clean and organized. Store Associates often work in specific departments, such as clothing, cosmetics, or home goods, and may also help with inventory and restocking. Their role is essential in creating a positive shopping experience for Macy's customers.

What are the key skills and qualifications needed to thrive as a Macy's store associate?

To thrive as a Macy's Store Associate, you need strong customer service skills, sales ability, and basic retail knowledge, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and store communication platforms is typically required. Outstanding interpersonal skills, teamwork, and problem-solving abilities help associates engage customers and collaborate effectively. These skills and qualities are essential for delivering excellent shopping experiences, driving sales, and maintaining efficient store operations.

What are some common challenges employees face when working at a Macy's store, and how can they be overcome?

Employees at Macy's stores often face challenges such as managing high customer volumes during peak shopping seasons, adapting to frequent sales promotions, and maintaining excellent customer service standards in a fast-paced environment. To overcome these challenges, it's important to stay organized, communicate effectively with team members, and be proactive in learning about current promotions and store policies. Participating in team meetings and seeking support from supervisors can also help employees stay informed and confident in their roles.

What is the difference between Macy Store vs Macy Retail Associate?

AspectMacy StoreMacy Retail Associate
Role FocusOversees store operations, manages staff, and ensures sales targets are metAssists customers, stocks shelves, and processes transactions
Required SkillsLeadership, inventory management, customer serviceCustomer service, communication, sales skills
Work EnvironmentIn-store, managerial settingIn-store, frontline retail
Common CertificationsNone required, but retail management experience preferred

In summary, Macy Store roles typically involve managerial responsibilities and overseeing store operations, while Macy Retail Associate positions focus on customer service and sales support. Both roles are essential in the retail environment but differ in scope and responsibilities.

What cities are hiring for Macy Store jobs?

Cities with the most Macy Store job openings:

What are the most commonly searched types of Macy Store jobs?

The most popular types of Macy Store jobs are:

Macy Store jobs near you
Infographic showing various Macy Store job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 35% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $30,337 per year, or $14.6 per hour.

Concierge, Herald Square - Part Time

Macy's

Manhattan, NY • On-site

$18.50 - $26.58/hr

Part-time

Posted 29 days ago

Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 865 frontline employees who took The Breakroom Quiz

8th of 21 rated department stores

Job description


About
Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities.
The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy's top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy's is the "Academy" for retail careers.
The Store colleague position (whether it's a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy's top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy's.
Job Overview
As a Visitor Center Professional at Macy's you are the most critical link in ensuring that our visiting National and International customer's experience in our store is nothing less than Magical.
Essential Functions
  • Provide concierge-style service at all times including in-store directions, product information, guest services information and sales; accountable for performing register transactions and participating in the daily opening and closing sales process
  • Learn and maintain current knowledge of store's services, layout, products, marketing programs and media plans
  • Commitment to building customer relationships
  • Assist with driving sales, marketing shopping packages and group tours
  • Accountable for visitor center tracking, reporting, ordering and distribution of materials (including 10% savings coupons in store)
  • Manage convention group business, including solicitation, follow-up and shipment of collateral
  • Assist with in-store and external Tourism related events as needed
  • Dependable attendance and punctuality

Qualifications and Competencies
  • No Education or Experience Required
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
  • Resourceful and able to adapt quickly to changing priorities
  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
  • Prior experience in sales, administrative, or travel/hospitality preferred
  • Knowledge of a second language helpful
  • Exceptional customer service skills
  • Present a professional image consistent with Macy's brand values

Physical Requirements
  • Position requires prolonged periods of standing/walking around store or department
  • May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders
  • Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment
  • Frequently lift/move up to 25lbs

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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About Macy's

Sourced by ZipRecruiter

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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