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Macy Store Jobs (NOW HIRING)

Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's stores are ideal for building capability in creating ...

Customer Care Champion, Minooka - Full Time

Minooka, IL

$18.98 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Online sales are booming at Macy's. Our Distribution Center teams are key to our success in the modern retail landscape. They make sure that products arrive at our stores - and each customer ...

Showing results 21-40

Macy Store information

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How much do macy store jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for macy store in the United States is $14.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $14.90 per hour, depending on experience, location, and employer.

What is a Macy's store associate?

A Macy's Store Associate is a retail employee responsible for assisting customers, maintaining merchandise displays, processing sales transactions, and providing excellent customer service within Macy's department stores. They help shoppers find products, answer questions, and ensure that the store environment is clean and organized. Store Associates often work in specific departments, such as clothing, cosmetics, or home goods, and may also help with inventory and restocking. Their role is essential in creating a positive shopping experience for Macy's customers.

What are the key skills and qualifications needed to thrive as a Macy's store associate?

To thrive as a Macy's Store Associate, you need strong customer service skills, sales ability, and basic retail knowledge, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and store communication platforms is typically required. Outstanding interpersonal skills, teamwork, and problem-solving abilities help associates engage customers and collaborate effectively. These skills and qualities are essential for delivering excellent shopping experiences, driving sales, and maintaining efficient store operations.

What are some common challenges employees face when working at a Macy's store, and how can they be overcome?

Employees at Macy's stores often face challenges such as managing high customer volumes during peak shopping seasons, adapting to frequent sales promotions, and maintaining excellent customer service standards in a fast-paced environment. To overcome these challenges, it's important to stay organized, communicate effectively with team members, and be proactive in learning about current promotions and store policies. Participating in team meetings and seeking support from supervisors can also help employees stay informed and confident in their roles.

What is the difference between Macy Store vs Macy Retail Associate?

AspectMacy StoreMacy Retail Associate
Role FocusOversees store operations, manages staff, and ensures sales targets are metAssists customers, stocks shelves, and processes transactions
Required SkillsLeadership, inventory management, customer serviceCustomer service, communication, sales skills
Work EnvironmentIn-store, managerial settingIn-store, frontline retail
Common CertificationsNone required, but retail management experience preferred

In summary, Macy Store roles typically involve managerial responsibilities and overseeing store operations, while Macy Retail Associate positions focus on customer service and sales support. Both roles are essential in the retail environment but differ in scope and responsibilities.

What cities are hiring for Macy Store jobs?

Cities with the most Macy Store job openings:

What are the most commonly searched types of Macy Store jobs?

The most popular types of Macy Store jobs are:

Infographic showing various Macy Store job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 35% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $30,337 per year, or $14.6 per hour.

Retail Fragrances Sales Support Associate - DKNY, Queens Center - Part Time

Macy's

Elmhurst, NY

$18.50 - $30.11/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 859 frontline employees who took The Breakroom Quiz

8th of 21 rated department stores


Job description

About

Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities.

The magic of Macy’s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy’s (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy’s top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy’s. Macy’s stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy’s is the “Academy” for retail careers.

store colleague position (whether it’s a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy’s top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy’s.

Job Overview

The Fragrance RSS Colleague is responsible for providing professional services to customers by selling and demonstrating fragrances and related items, as wells as contributing to the success of the department. The colleague is also responsible for fulfillment and performing other duties as necessary.

Essential Functions

  • Provide exceptional customer service in all aspects of total store and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
  • Explain and demonstrate use of fragrances through actual application or card application
  • Partner with Fragrance Counter Manager or CSX Mgr of inventory and other inaccuracies
  • Attend product training classes and seminars
  • Ensure proper presentation, organization, storing, and replenishment of stock
  • Participate in pre-selling and sales driving events to maximize sales
  • Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)
  • Ensure work area is free from hazards and work in a safe manner
  • Adhere to Asset Protection and inventory control and compliance procedures
  • Be in compliance with all hygiene standards
  • Follows shortage programs and procedures
  • Dependable attendance and punctuality

Qualifications and Competencies

  • High School Diploma or equivalent required
  • 1-2 years related experience
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
  • Resourceful and able to adapt quickly to changing priorities 
  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements

  • Position requires prolonged periods of standing/walking around store or department
  • May involve reaching, crouching, kneeling, stooping and color vision
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
  • Frequently lift/move up to 25lbs

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. 

BEAUTY00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.


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About Macy's

Sourced by ZipRecruiter

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US