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Macy Store Jobs (NOW HIRING)

Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's stores are ideal for building capability in creating ...

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Macy Store information

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How much do macy store jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for macy store in the United States is $14.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $14.90 per hour, depending on experience, location, and employer.

What is the difference between Macy Store vs Macy Retail Associate?

AspectMacy StoreMacy Retail Associate
Role FocusOversees store operations, manages staff, and ensures sales targets are metAssists customers, stocks shelves, and processes transactions
Required SkillsLeadership, inventory management, customer serviceCustomer service, communication, sales skills
Work EnvironmentIn-store, managerial settingIn-store, frontline retail
Common CertificationsNone required, but retail management experience preferred

In summary, Macy Store roles typically involve managerial responsibilities and overseeing store operations, while Macy Retail Associate positions focus on customer service and sales support. Both roles are essential in the retail environment but differ in scope and responsibilities.

What is a Macy's Store Associate?

A Macy's Store Associate is a retail employee responsible for assisting customers, maintaining merchandise displays, processing sales transactions, and providing excellent customer service within Macy's department stores. They help shoppers find products, answer questions, and ensure that the store environment is clean and organized. Store Associates often work in specific departments, such as clothing, cosmetics, or home goods, and may also help with inventory and restocking. Their role is essential in creating a positive shopping experience for Macy's customers.

What are the key skills and qualifications needed to thrive as a Macy's Store Associate, and why are they important?

To thrive as a Macy's Store Associate, you need strong customer service skills, sales ability, and basic retail knowledge, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and store communication platforms is typically required. Outstanding interpersonal skills, teamwork, and problem-solving abilities help associates engage customers and collaborate effectively. These skills and qualities are essential for delivering excellent shopping experiences, driving sales, and maintaining efficient store operations.

What are some common challenges employees face when working at a Macy's store, and how can they be overcome?

Employees at Macy's stores often face challenges such as managing high customer volumes during peak shopping seasons, adapting to frequent sales promotions, and maintaining excellent customer service standards in a fast-paced environment. To overcome these challenges, it's important to stay organized, communicate effectively with team members, and be proactive in learning about current promotions and store policies. Participating in team meetings and seeking support from supervisors can also help employees stay informed and confident in their roles.
What cities are hiring for Macy Store jobs? Cities with the most Macy Store job openings:
What are the most commonly searched types of Macy Store jobs? The most popular types of Macy Store jobs are:
Infographic showing various Macy Store job openings in the United States as of June 2026, with employment types broken down into 1% Full Time, and 99% Part Time. Highlights an 100% Physical job distribution, with an average salary of $30,337 per year, or $14.6 per hour.
Retail Visual Merchandiser, Bowie Towne Center - Flex

Retail Visual Merchandiser, Bowie Towne Center - Flex

Macy's

Bowie, MD • On-site

$16 - $23.66/hr

Part-time

Posted 17 days ago


Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 837 frontline employees who took The Breakroom Quiz

7th of 21 rated department stores


Job description

Job Description
About
Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities.
The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy's top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy's is the "Academy" for retail careers.
Store colleague position (whether it's a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy's top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy's.
Job Overview
The Visual Merchandiser is responsible for arranging and maintaining attractive visual presentation in windows, on ledges, shelves, and fashion panels throughout the store. May follow a floor plan to re-merchandise an area in preparation for special events or season changes. Performs other duties as assigned.
Essential Functions
  • Pull merchandise to set-up visual representations using the loan book to check merchandise into and out of departments.
  • Construct, paint, set-up, and install signs, sale banners, panels, and other items required for special events, clearance events, and fashion shows.
  • Set-up and maintain fixtures using hand or power tools, such as saws, dykes, hammers, screwdrivers, staple guns, ladders, mannequin units, scissors, nails, spray paint, spray glue, and knives.
  • Maintain and present visual displays in a compelling and exciting manner in accordance with company directives.
  • Understand customer preferences and exercise judgment when deviating from company directives to appeal to specific customer base.
  • Regular, dependable attendance and punctuality.

Qualifications and Competencies
  • High School Diploma or equivalent. Additional education training in art or merchandising is preferred. Merchandise presentation or visual presentation experience is preferred.
  • Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Excellent written and verbal communication skills.
  • Must possess vision and creativity. Basic knowledge of art, design, fashion, and interior decoration. Ability to collaborate and function as a member of a team. Must possess a strong sense of urgency. Should be comfortable with the use of computers and frequent use of RF equipment.
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Physical Requirements
  • Position requires prolonged periods of standing/walking around store or department.
  • May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders.
  • Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.
  • Frequently lift/move up to 50lbs.

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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About Macy's

Sourced by ZipRecruiter

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US