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Machine Tool Service Manager Jobs (NOW HIRING)

HX5 LLC

Machine-Tool Operator

Huntsville, AL · On-site

Machine-Tool Operator Huntsville, Alabama HX5 is an award-winning provider of engineering, research and development, and technical services to clients such as NASA and the Department of Defense.

HX5 LLC

Machine-Tool Operator

Huntsville, AL · On-site

Machine-Tool Operator Huntsville, Alabama HX5 is an award-winning provider of engineering, research and development, and technical services to clients such as NASA and the Department of Defense.

Fidia

Senior CNC Machine Tool Service

Madison Heights, MI · On-site

$38 - $45/hr

We are looking for a highly skilled Senior CNC Service Technician to maintain, troubleshoot, and repair complex CNC machinery. You will be responsible for ensuring our production equipment--Milling ...

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Machine Tool Service Manager information

What does a machine tool service manager do?

A Machine Tool Service Manager oversees the maintenance, repair, and servicing of machine tools in manufacturing or industrial environments. They manage a team of technicians, coordinate service schedules, ensure compliance with safety and quality standards, and act as the primary point of contact for clients regarding service issues. Their role often includes troubleshooting complex equipment problems, managing inventory for parts, and providing technical support to both staff and customers. Effective Machine Tool Service Managers help minimize downtime and ensure that machinery operates efficiently and safely.

What are the key skills and qualifications needed to thrive as a machine tool service manager, and why are they important?

To thrive as a Machine Tool Service Manager, you need a solid background in mechanical or electrical engineering, experience with machine tool maintenance, and often a relevant technical degree. Familiarity with diagnostic tools, CNC control systems, and service management software is typically required, along with certifications like OSHA safety training. Strong leadership, effective communication, and problem-solving skills help you manage teams and coordinate service operations efficiently. These skills ensure timely and high-quality maintenance, minimize downtime, and drive customer satisfaction in a technical service environment.

What are some common challenges faced by a machine tool service manager, and how can they be addressed?

Machine Tool Service Managers often encounter challenges such as coordinating service schedules for multiple clients, managing a team of technicians with varying skill levels, and ensuring minimal downtime for critical equipment. To address these, it's important to implement efficient scheduling systems, invest in continuous technical training for staff, and maintain strong communication channels with both customers and team members. Additionally, staying up to date with the latest machine tool technologies can help anticipate potential service issues and improve overall response times.

What are popular job titles related to Machine Tool Service Manager jobs?

For Machine Tool Service Manager jobs, the most frequently searched job titles are:

Infographic showing various Machine Tool Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Senior CNC Machine Tool Service

Madison Heights, MI • On-site

Fidia - USA
See more jobs at Fidia - USAexternal

$38 - $45/hr

Other

Re-posted 29 days ago

Key responsibilities

  • Diagnose and resolve electrical, mechanical, hydraulic, and pneumatic issues on CNC machinery.

  • Perform routine preventative maintenance such as lubrication, alignment, and sensor checks.

  • Help set up, level, and align new CNC machines and automation equipment.

Job description

We are looking for a highly skilledSenior CNC Service Technicianto maintain, troubleshoot, and repair complex CNC machinery. You will be responsible for ensuring our production equipment—Milling Centers—operates at peak performance through regular preventative maintenance and rapid response to mechanical or electrical failures.

Key Responsibilities

  • Troubleshooting & Repair:Diagnose and resolve complex electrical, mechanical, hydraulic, and pneumatic issues.
  • Preventative Maintenance:Schedule and perform routine PMs (lubrication, alignment, and sensor checks) to extend equipment life.
  • Installation & Commissioning:Help set up, level, and align new CNC machines and automation equipment.
  • Precision Calibration:Use diagnostic tools like laser interferometers, ballbars, and multimeters to verify machine accuracy.
  • Documentation:Maintain accurate logs of all repairs, parts used, and machine downtime.

Required Qualifications

  • Minimum Experience:At least 5 yearsof hands-on experience as a CNC Service or Field Service Technician is strictly required.
  • Expertise:Advanced mastery of CNC controls (e.g.,**Fidia or Siemens **) and the ability to understand ladder logic.
  • Field Autonomy:Proven track record of performing complex field repairs, machine leveling, and geometry alignments independently at customer sites.

Electrical & Electronic Troubleshooting

  • System Diagnostics:Perform advanced troubleshooting on AC/DC drive systems, servo motors, encoders, and power supplies.
  • Schematic Mastery:Expert ability to read and interpret complex electrical schematics, wiring diagrams, and PLC ladder logic to pinpoint root causes of system failures.
  • Control Systems:Diagnose and repair issues within CNC control hardware (e.g., Fidia or Siemens), including I/O boards and communication interfaces.
  • Testing Equipment:Proficient use of digital multimeters, oscilloscopes, and megohmmeters to test circuits, continuity, and insulation.
  • Safety Compliance:Ensure all electrical repairs meet NFPA 70E standards and internal safety protocols, including proper Lockout/Tagout (LOTO) procedures.
  • Automation Integration:Troubleshoot electrical interfaces between the CNC machine and peripheral equipment like bar feeders, robotic loaders, or rotary tables.

Preferred Skills

  • Experience with Large 5-axismachining systems, Gantry style or Moving Table.
  • Experience with Linear Motor, Torq Motor, Rack and Pinion motion systems.
  • Strong customer service and interpersonal communication skills.

Benefits

  • Company Vehicle:Provision of acompany truck or service vanfor all field deployments.
  • Per Diem:Daily meal and incidental allowance for all travel days.
  • Expenses: All Travel and hotel expenses are paid or reimbursed by the company.
  • Technology:Company-paid cell phone and laptop for field use.

Travel Requirements

  • Overnight Stays:Must be willing to travel for multiple days at a time, including frequent overnight stays for machine installations or complex repairs.

  • Schedule Flexibility:Ability to travel on short notice and work occasional weekends or overtime to minimize customer downtime.

  • Vehicle & Licensing:A valid driver’s license with a clean driving record is mandatory.

  • Travel Intensity:This is a high-travel position (75%–100%) requiring frequent overnight stays and occasional weekend work to meet customer deadlines.

  • Geography:Travel may include [Regional/National/International] assignments depending on service calls.

You should be proficient in:

  • Mechanical Troubleshooting Skills
  • 120/208/240/480 Voltage Systems
  • Electrical Installation
  • Electrical Troubleshooting
  • Electrical Repair
  • Insulation Resistance Testing
  • High Voltage Systems
  • Pneumatics Troubleshooting
  • Maintenance and Repair Skills
  • Industrial Electrical Experience
  • Field Service Readiness
  • Industrial Electrical Systems
  • Electrical Systems & Diagnostics (Heavy Equipment)
  • Equipment Diagnostics & Troubleshooting
  • Mechanical Systems & Component Repair
  • Lockout/Tagout (LOTO)
  • Spindle Maintenance & Repair

Machines & technologies you'll use:

  • Flexible Manufacturing Systems (FMS) (Siemens, Fastems)
  • Flexible Circuits & Interconnects (DuPont (Kapton flexible circuits), Amphenol)
  • 2D Drawings (AutoCAD, Solidworks)
  • Multimeter
  • Industrial Controls (Siemens)
  • Variable Frequency Drives (VFD)
  • ERP Software
  • CNC Mill (5+ axis VMC)
  • Universal Machining Center (5 axis UMC)
  • Calipers and Micrometers
  • Horizontal Machining Center (5+ axis)
  • HMI
  • Servo Motors