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Mac Tech Jobs in Chicago, IL (NOW HIRING)

Second Life Mac

Warehouse Supervisor

Skokie, IL · On-site

$65K - $80K/yr

Who We Are Founded in 2013, Second Life Mac (SLM) connects people with quality technology through affordable and sustainable Apple device solutions. Recognized for our leadership in Apple device ...

Second Life Mac

Warehouse Supervisor

Skokie, IL · On-site

$65K - $80K/yr

Who We Are Founded in 2013, Second Life Mac (SLM) connects people with quality technology through affordable and sustainable Apple device solutions. Recognized for our leadership in Apple device ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

Chicago IL Jobs, IT Support Specialist, VPN, MFA, Multi-factor Authentication, CompTIA Certification, Network+ Certification, Cisco Certification, CCNA Certification, Linux Certification, PC, MAC ...

AEG Worldwide

IT Support Specialist

Chicago, IL · On-site

Support all CMN offices with IT-related issues, including desktop and application support in Mac and Windows environments. * Diagnose and resolve problems on all types of technology related to ...

MrBeast

Senior IT Support Engineer

Chicago, IL

Role Overview The Beast Industries IT team supports a fast-moving business environment where ... Experience managing Mac environments using FleetDM and Munki. * Experience deploying and supporting ...

AEG Worldwide

IT Support Specialist

Chicago, IL · On-site

Support all CMN offices with IT-related issues, including desktop and application support in Mac and Windows environments. * Diagnose and resolve problems on all types of technology related to ...

AEG Presents

IT Support Specialist

Chicago, IL · On-site

Support all CMN offices with IT-related issues, including desktop and application support in Mac and Windows environments. * Diagnose and resolve problems on all types of technology related to ...

AEG

IT Support Specialist

Chicago, IL · On-site

Support all CMN offices with IT-related issues, including desktop and application support in Mac and Windows environments. * Diagnose and resolve problems on all types of technology related to ...

krg technology inc

Support Engineer

Chicago, IL · On-site

FullTime 6-8 years of End User Support experience in handling Windows and Mac environment ... Experience in working with offshore teams Providing white gloves IT service to C-level executives.

Sierra ITS

Senior Support Specialist

Deerfield, IL · On-site

Provide 2nd and 3rd level support for Windows 10, Mac OS, Office 365, and enterprise collaboration tools. * Lead and support rollouts of new technologies and hardware across the org, including ...

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Showing results 41-60

All JobsMac Tech JobsMac Tech Jobs in Chicago, IL

Mac Tech information

See Chicago, IL salary details

$29.9K

$49.4K

$80.4K

How much do mac tech jobs pay per year?

As of Sep 4, 2026, the average yearly pay for mac tech in Chicago, IL is $49,444.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $56,700.00 per year, depending on experience, location, and employer.

What does a Mac Tech do?

A Mac Tech, or Mac Technician, is responsible for troubleshooting, repairing, and maintaining Apple Mac computers and related hardware. They diagnose software and hardware issues, perform upgrades, data recovery, and ensure systems run smoothly. Mac Techs may work in retail, corporate IT departments, or as independent service providers, assisting clients with technical support and maintenance for all types of Apple devices.

What are the key skills and qualifications needed to thrive as a Mac Tech?

To thrive as a Mac Tech, you need a solid understanding of macOS, Apple hardware, troubleshooting techniques, and typically an associate degree or relevant Apple certifications like ACMT (Apple Certified Mac Technician). Familiarity with diagnostic tools such as Apple Service Toolkit and experience using ticketing systems are commonly required. Strong problem-solving skills, attention to detail, and effective communication are vital soft skills for delivering quality technical support. These competencies ensure timely and efficient resolution of issues, resulting in improved user satisfaction and seamless device performance.

What are some common challenges Mac Techs face when supporting users in a mixed-device environment?

Mac Techs often encounter challenges when integrating Apple devices within predominantly Windows or cross-platform environments. Compatibility issues, network configurations, and software interoperability can require creative troubleshooting and a solid understanding of both Mac and non-Mac systems. Effective communication with users and collaboration with IT colleagues are key, as Mac Techs frequently need to bridge gaps between different operating systems and ensure a smooth workflow for all team members.

What is the difference between Mac Tech vs Mac Support Specialist?

AspectMac TechMac Support Specialist
CertificationsApple Certified Mac Technician (ACMT)Apple Certified Mac Technician (ACMT) or similar
Work EnvironmentRepair shops, service centers, on-site supportHelp desks, customer support centers, retail stores
Job FocusHardware repairs, troubleshooting, diagnosticsSoftware support, user assistance, troubleshooting
Industry UsageCommon in repair and technical service industriesCommon in retail, corporate support, and customer service

While both roles require Apple certification and involve supporting Mac users, Mac Techs primarily focus on hardware repairs and diagnostics, often working in repair centers. Mac Support Specialists typically handle user support, software troubleshooting, and customer service, often in retail or help desk environments. The roles complement each other but differ mainly in their focus and work setting.

What are popular job titles related to Mac Tech jobs in Chicago, IL?

For Mac Tech jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Mac Tech jobs in Chicago, IL look for?

The top searched job categories for Mac Tech jobs in Chicago, IL are:

Mac Tech jobs near you
Infographic showing various Mac Tech job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 14% Part Time, 9% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,444 per year, or $23.8 per hour.

IT Help Desk Tier 1 - Bilingual

DEX Imaging

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

DEX Imaging rating

4.9

Company rating: 4.9 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

627th of 739 rated retailers

Job description

Dex Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. Vendor agnostic providing the best document handling solutions in the industry with no dependency on a single manufacturer. Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices.

We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX’s Managed IT Services. They respond to incoming requests for IT support and resolve network, hardware and software issues with computers. They also perform technical maintenance and software installations and updates.
Duties and Responsibilities

  • Serving as the first point of contact for customers seeking technical assistance over the phone or email.
  • Performing remote troubleshooting through diagnostic techniques and pertinent questions
  • Follow up on outstanding requests and ensure timely resolution
  • Create accounts and configure hardware as part of on-boarding process.
  • Support audio and video equipment in conference rooms.
  • Manage and monitor internal assets to ensure accurate inventory recordsTrack, route, and escalate unresolved issues to Service Manager.
  • Deliver hardware support including replacing SSDs/HDDs, adding RAM, identifying and replacing damaged equipment.
  • Client PC connectivity - ethernet, TCP/IP and VPN.

Experience and Qualifications

  • Bilingual in English and Spanish preferred
  • High School diploma required, technical school or 2 plus years of IT helpdesk experience
  • CompTIA A+ Certification or equivalent experience preferred.
  • Knowledge of Windows 7, Mac OS X, Google Collaboration Apps and Office 365.
  • Knowledge of Mac and PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS,Android).
  • Strong customer service and troubleshooting skills.
  • Ability to communicate technical information, both verbal and written, to a wide range of end- users.
  • Good understanding of computer systems, mobile devices, and other tech products.
  • Ability to diagnose and resolve basic technical issues.
  • Experience with desktop security products.

Dex Benefits

  • After 90 days, accrue paid time off
  • After 60 days, eligible for 401K, health benefits (Medical, Dental, Vision & Life)
  • Paid holidays

What DEX Imaging employees say

Pay

Benefits

Hours and flexibility

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