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Maas360 Jobs (NOW HIRING)

NuAxis Innovations

Help Desk Support Technician

Atlanta, GA · On-site

$19.25 - $26/hr

... Intune, MaaS360, JAMF) Company : NuAxis Innovations is a provider of professional services and IT solutions for federal government and commercial enterprises. Founded in 2002, the company is ...

Mayo Aviation

System Administrator

Wheeling, IL · On-site

$80K - $90K/yr

Enroll, configure, and support iPads through MDM platforms: * (MaaS360, Jamf). * Apply app deployments, restrictions, compliance rules, and remote actions (wipe/lock). * Maintain accurate inventory ...

NuAxis Innovations

Help Desk Support Technician

Atlanta, GA · On-site

$19.25 - $26/hr

Experience with MDM tools (Intune, MaaS360, JAMF) Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!! Our Profile: We are an IT company with a ...

Comtech, LLC

Senior Solutions Engineer

Washington, DC · On-site

$62.50 - $80.75/hr

Hands-on experience with Enterprise Mobile Device Management solutions (MaaS360, Mobile Iron, Air Watch etc.) * Hands-on Active Directory Experience. * Ability to troubleshoot and resolve issues ...

Proman Staffing

IT Support Technician

Northbrook, IL · On-site

$45K - $50K/yr

Experience with IBM MaaS360 or another MDM platform. * Microsoft certifications such as MS-900, AZ-900, or MD-102 are a plus. * Experience supporting conference room or audiovisual (AV) technology.

FlexTrades

Information Support Specialist

Hudson, WI · On-site

Working knowledge of Cloud-Based Applications listed above, PowerShell Scripting, configuring and supporting Mobile devices (iOS), Mobile Device Management (Atera, IBM MaaS360), printers, video ...

FlexTrades

Information Support Specialist

Hudson, WI · On-site

$58K - $62K/yr

Working knowledge of Cloud-Based Applications listed above, PowerShell Scripting, configuring and supporting Mobile devices (iOS), Mobile Device Management (Atera, IBM MaaS360), printers, video ...

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How much do maas360 jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for maas360 in the United States is $71.01, according to ZipRecruiter salary data. Most workers in this role earn between $59.13 and $86.54 per hour, depending on experience, location, and employer.

What is a MaaS360?

A MaaS360 job typically involves managing and supporting IBM MaaS360, a cloud-based mobile device management (MDM) solution. Professionals in this role configure, deploy, and maintain MaaS360 to ensure secure access to corporate data on mobile devices. Responsibilities may include policy enforcement, troubleshooting, integration with enterprise systems, and ensuring compliance with security standards. This role is commonly found in IT support, cybersecurity, and enterprise mobility management teams.

What are the main responsibilities of a MaaS360 administrator in a corporate IT environment?

As a MaaS360 administrator, your primary responsibilities include enrolling and configuring mobile devices, applying security policies, monitoring compliance, and troubleshooting device issues within the IBM MaaS360 platform. You'll also work closely with help desk staff, network administrators, and end users to ensure smooth rollout and management of corporate devices and applications. Your work often involves ongoing updates, patch management, and educating users about security best practices. Collaboration and communication with different departments are essential to maintain the security and productivity of the organization's mobile environment.

What are the key skills and qualifications needed to thrive in the MaaS360 position, and why are they important?

To thrive as a MaaS360 administrator or specialist, you need a solid understanding of mobile device management (MDM), networking, and enterprise IT security principles, typically supported by a degree in information technology or related experience. Familiarity with IBM MaaS360 software, mobile operating systems (iOS, Android, Windows), and relevant MDM certifications are highly beneficial. Strong problem-solving abilities, attention to detail, and clear communication skills help you address technical issues and collaborate with end users and IT teams. These skills are vital for securely managing organizational mobile devices and ensuring seamless device integration and support.

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Maas360 jobs near you
Infographic showing various Maas360 job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 5% Temporary, and 11% Contract. Highlights an 84% Physical, 11% Hybrid, and 5% Remote job distribution, with an average salary of $147,704 per year, or $71 per hour.

Help Desk Manager

Philadelphia, PA • On-site

The Philadelphia Orchestra Association
See more jobs at The Philadelphia Orchestra Associationexternal

Full-time

Re-posted 1 hour ago

Job description

Title:                          Helpdesk Manager 
Department:               Information Technology 
Reports to:                Cloud / Systems Engineer 
 
Summary: 
The Helpdesk Manager is part of a team that is responsible for providing phone, and deskside support for The Philadelphia Orchestra, The Kimmel Center, and Ticket Philadelphia.   
 
The Helpdesk Manager will be responsible for mentoring the Helpdesk Technician and will take the lead on general helpdesk technical direction.   
 
The Helpdesk Manager is the go-to support person for VIP and executive helpdesk support. 
 
Essential Functions: 
  1. Responsible for managing and assigning incoming new helpdesk tickets. 
  1. Active Directory work to create and maintain new users. 
  1. Basic administration of Windows and Linux network infrastructure and Office 365.  
  1. Basic Phone administration for adds, moves and changes.   
  1. Works with outsourced network printer support vendor to maintain network printers.  
  1. Works with organizations’ wiring vendor to supervise installation of new network drops and phones lines.  
  1. Identifies, researches, and resolves basic PC and phone-related technical problems.  
  1. Responds to helpdesk requests for technical support.  
  1. Tracks and monitors technical problems to ensure a timely resolution.  
  1. Keeps electronic logs/documentation of work.  
  1. Facilitates office moves for PC equipment.  
  1. Serves as rotating member of after-hours on-call systems support team.  
  1. Keeps after-hours on-call rotation calendar up to date.  
  1. Knowledgeable of VPN (Remote Access) and limitation. 
  1. Procure company issued cell phones for Philadelphia Orchestra and Kimmel Center. 
  1. Provision and Manage BYOD using MaaS360 (or equivalent MDM software). 
  1. Interfaces with VIP and Executives for high level personal tech support.  
  1. Arranging equipment recycling with vendor with BAN or similar accreditation. 
  1. Monthly reporting to management metrics on Helpdesk tickets 
  1. Complete assigned projects. 
 
Education/Experience: 
Bachelor's degree and three years work experience, or equivalent combination of education/training and experience.  IT certification for RedHat, Cisco or Microsoft and any experience with Cisco Call Manager (UCCM) and Contact Center (UCCX) phone systems a plus.  Experience with IIS, .Net Framework, and with Audio/Visual equipment setup a plus.  
 
Knowledge/Skills/Abilities: 
System administration  
  • Knowledge of Windows network operating system.  
  • Knowledge of HP Jet Direct Software, and HP printing hardware  
  • Knowledge Cisco phone switch platforms  
  • General understanding of client/server applications.  
 
Desktop administration and Help Desk  
  • Knowledge of current Windows Desktop and Server Products 
  • Knowledge of mobile devices and MDM (Maas360, Office 365 or similar) 
  • Knowledge of current Microsoft Office products.  
  • Strong customer services and problem resolution skills.  
General  
  • Good interpersonal skills.  
  • High degree of organization.  
  • Able to work as part of a team. 
 
 
Working Conditions/Physical Demands: 
Employee should be able to lift computer equipment.  The employee may be required to perform the essential functions of the job during evening and/or weekend hours.  Employees will be required to be on-call for weekend and weeknights as assigned. 

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