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Mpc Connect Jobs (NOW HIRING)

Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits. * Sophisticated verbal and written communication skills ...

Blockchain - Sr Lead Security Engineer

Columbus, OH · On-site

$110K - $151K/yr

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this ... Implement secure key management workflows using Multi-Party Computation (MPC) and distributed key ...

LEAD APC ENGINEER

Sugar Land, TX · On-site

$91K - $121K/yr

... and connect. About the Team Our 18,000 employees work in over 60 countries with one corporate ... Develop and deploy model predictive control (MPC) solutions using Yokogawa's PACE and other APC ...

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MPC Connect information

What is MPC Connect?

MPC Connect is a company that specializes in providing outsourced business process services, particularly focusing on customer service, technical support, and back-office operations for clients worldwide. Employees working at MPC Connect typically handle customer interactions via phone, email, or chat, ensuring high-quality service delivery on behalf of client organizations. The company is known for its emphasis on technology-driven solutions, multilingual support, and flexible work arrangements, including remote positions. Working at MPC Connect can offer opportunities for career advancement and skills development within the business process outsourcing (BPO) industry.

What are the key skills and qualifications needed to thrive as a call center agent at MPC Connect?

To thrive as a Call Center Agent at MPC Connect, you need excellent communication skills, a good command of the English language, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer literacy are typically required. Strong problem-solving abilities, patience, and resilience help agents effectively manage customer inquiries and stressful situations. These skills enable agents to deliver high-quality customer service, maintain client satisfaction, and contribute to the company's reputation and success.

What are the typical challenges faced by employees at MPC Connect, and how does the company support professional development?

Employees at MPC Connect often navigate the challenges of working in a fast-paced, client-focused environment, where adaptability and effective communication are essential. Team members may encounter high volumes of client interactions, requiring strong time management and customer service skills. To support growth, MPC Connect offers ongoing training, mentorship programs, and opportunities for internal advancement, enabling employees to build their skill sets and progress within the organization. The company fosters a collaborative culture, encouraging knowledge sharing and teamwork across departments.

What is the difference between Mpc Connect vs Mpc Technician?

AspectMpc ConnectMpc Technician
CredentialsTypically requires a certification in network or telecommunicationsRequires similar certifications, often including technical training in networking
Work EnvironmentPrimarily involves coordinating and managing connections, often in office or remote settingsHands-on technical work, including installation and troubleshooting
Employer & IndustryTelecommunications companies, network service providersTelecom, IT service providers, network installation firms

While both roles involve telecommunications, Mpc Connect focuses on managing and coordinating connections, often in a supervisory or planning capacity. Mpc Technicians perform the technical installation and troubleshooting tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What jobs can I get with MPC Connect?

MPC Connect is a company that may offer roles such as customer service representatives, technical support agents, or sales associates. These positions typically require good communication skills, familiarity with technology, and sometimes specific certifications or training. Job opportunities depend on the company's current needs and location.
More about MPC Connect jobs
Infographic showing various Mpc Connect job openings in the United States as of August 2026, with employment types broken down into 65% Full Time, 26% Part Time, and 9% Contract. Highlights an 75% Physical, 2% Hybrid, and 23% Remote job distribution.

$118K - $156K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Marathon Petroleum rating

6.3

Company rating: 6.3 out of 10

Based on 203 frontline employees who took The Breakroom Quiz

68th of 87 rated oil and gas companies


Job description

An exciting career awaits you
At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.
Position Summary
Analytics & Innovation is on a mission to create trusted and reusable data products that will connect our value chains and support our strategic commitments. Our vision of data product strategy moves us to a full value chain mindset across data products where these trusted data assets support the integrated value chains. This is an exciting and challenging time, and we need an experienced Product Manager to join our Data Product Management team.
Our Data Product Managers play a key role in defining and delivering enterprise data products that enable business decision-making, operational optimization, and advanced analytics, As a Data Product Manager, you are responsible for data product discovery and design in partnership with our Digital Partners and business stakeholders for an assigned enterprise domain (Commercial, Midstream, Refining, or Corporate functions).
The position requires a strong blend of product management, data strategy, and business domain expertise, with accountability for translating business problems into scalable, high-quality data products (e.g., curated datasets, data models, analytics-ready assets, and AI/ML enablement). You will partner closely with A&I Product Teams (Data Discovery, Data Integration, Data Science, Data Governance, and Business Intelligence) to deliver reusable and well-architected data products that drive measurable business value.
This position belongs to a family of jobs with increasing responsibility, competency, and skill level. Actual position title and pay grade will be based on the selected candidate's experience and qualifications.
Key Responsibilities
  • Define and own the strategy, vision, and roadmap for data products, ensuring alignment with business outcomes and enterprise data strategy.
  • Translate business capabilities, KPIs, and decision needs into data product requirements and measurable value outcomes.
  • Partner with Data Partner, Digital Partners, and business stakeholders to ensure data products are aligned to cross-functional processes and "run-as-one" priorities.
  • Conducts or facilitates customer research, product discovery, and synthesizes market factors into a cohesive product strategy.
  • Collaborates with internal customers to understand challenges and opportunities.
  • Collects quantitative data and takes a data driven approach to evaluate the viability of product initiatives.
  • Lead data product discovery efforts, including identification of required data sources, data domains, and transformation needs.
  • Define data product scope, including data models, business rules, semantic layers, and consumption patterns (e.g., dashboards, APIs, AI use cases).
  • Ensure data products are designed for reusability, scalability, and interoperability across business units.
  • Ensure data products adhere to enterprise data governance, quality, security, and compliance standards.
  • Partner with Data Engineering and Architecture teams to define data lineage, metadata, and stewardship expectations.
  • Partner with Data Governance to incorporate data quality metrics, monitoring, and observability into product definition and backlog.
  • Act as the primary bridge between business stakeholders and technical delivery teams for data-centric products.
  • Collaborate with Data Engineers, Data Scientists, Architects, and UX/BI teams to align on data design, usability, and technical feasibility.
  • Drive alignment across workstreams to ensure consistent definitions and shared data assets across domains.
  • Translate product strategy into well-defined epics and features specific to data pipelines, transformations, and consumption layers.
  • Prioritize backlog items based on business value, data readiness, dependencies, and technical complexity.
  • Ensure clarity of requirements related to data sources, transformations, validation rules, and acceptance criteria.
  • Prioritizes the short-term feature backlog and releases, as well as the long-term product roadmap.
  • Builds and prioritizes a backlog of Epics and Features to connect strategy to execution; ensures items clearly communicate the customer and stakeholder needs to meet key business objectives and strategies for the product.
  • Collaborates with portfolio teams, stakeholders, and business representatives to address and resolve issues that arise during product development.
  • Identifies product-related issues, makes decisions, and continuously analyzes trade-offs to ensure development stays on track toward deliverable commitments.
  • Drive adoption of data products through clear documentation, stakeholder enablement, and integration into business processes.
  • Define and track value realization metrics (e.g., usage, decision impact, efficiency gains).
  • Continuously refine products based on user feedback, data insights, and evolving business priorities.

Education and Experience
  • Bachelor's Degree in Information Systems, related field or equivalent work experience required.
  • Product Owner certification or Product Management certification preferred.
  • 5+ years of relevant product manager experience required.
  • Experience delivering or managing data products, analytics platforms, or data-driven solutions in an enterprise environment.
  • Strong understanding of data ecosystems, including data warehousing, data lakes, ETL/ELT processes, and modern data architectures.
  • Proven experience working with cross-functional data and analytics teams, including Data Engineering, Data Science, and BI/Visualization.
  • Experience defining data requirements, data models, or analytics use cases tied to business outcomes.
  • Familiarity with data governance, data quality, and metadata management practices.
  • Experience supporting AI/ML or advanced analytics use cases is preferred.
  • Energy industry or adjacent industry experience preferred, with understanding of operational and financial data domains.

Skills
Agile Methodologies - Agile project management is an iterative approach to delivering a project throughout its life cycle, taking incremental steps towards the completion of a project.
Authentic Communicator - Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.
Backlog Management - A prioritized list of work for the development team that is derived from the roadmap and its requirements. The most important items are shown at the top of the product backlog so the team knows what to deliver first.
Business Acumen - Applies knowledge of MPC's business, industry and the marketplace to advance the organization's goals. Makes decisions and recommendations clearly linked to MPC's strategy.
Decision Making - Ability to know when and what decisions should be made and to make several decisions simultaneously in a fast-paced, rapidly changing environment.
Human-Centered Design - An approach to problem solving, commonly used in design and management frameworks that develops solutions to problems by involving the human perspective in all steps of the problem-solving process.
Industry Product Knowledge - Industry product knowledge refers to a comprehensive understanding of the products and services within a particular industry. It encompasses familiarity with the features, functionalities, applications, and specifications of the products offered by companies operating in that industry. Industry product knowledge is crucial for professionals working in sales, marketing, customer service, product development, and various other roles within a company. It enables individuals to effectively communicate the value propositions of products, address customer inquiries, identify market trends, make informed business decisions, and contribute to the development and improvement of products and services within the industry. This knowledge often requires staying updated with the latest advancements, technologies, and market dynamics within the specific industry domain.
Market Trend Analysis - The ability to analyze data that exhibits an ongoing upward or downward pattern that is not due to seasonality or random noise. Able to analyze trends in detecting patterns that could lead to future quality problems, and in forecasting future demand periods
Marketing - Knowledge of Marketing, the process of planning and executing conception, pricing, promotion and distribution of goods, ideas and services to create exchanges that satisfy individual and organizational goals. Understanding of marketing research, consumer marketing, customer marketing and product marketing.
Product Development - The creation, innovation, enhancement or improvement of an existing product, or developing an entirely new kind of product to satisfy the requirements of its end-users.
Product Lifecycle Management (PLM) - The handling of a good as it moves through the typical stages of its product life: development and introduction, growth, maturity/stability, and decline.
Product Strategies - The process of outlining a company's strategic vision for its product offerings by stating where the products are going, how they will get there and why they will succeed.
Storytelling - The process of communicating information, tailored to a specific audience, with a compelling narrative.
Vendor Management - The process to maintain relationships with key vendors that deliver products, services, and support to the business. Simultaneously, negotiating and managing contracts with key service providers to ensure service levels are set appropriately and met on an ongoing basis.
MINIMUM QUALIFICATIONS:
Bachelor's Degree in Information Technology, related field or equivalent experience.
5+ years of relevant experience
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
Findlay, Ohio
Additional locations:
San Antonio, Texas
Job Requisition ID:
00022061
Location Address:
539 S Main St
Education:
Bachelors: Information Technology
Employee Group:
Full time
Employee Subgroup:
Regular
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here.
If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at talentacquisition@marathonpetroleum.com. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at https://mympcbenefits.com.The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.
Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.

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About Marathon Petroleum

Sourced by ZipRecruiter

Marathon Petroleum Corporation, headquartered in Findlay, Ohio, US, is a leading independent petroleum refining, marketing, and transportation company. Their official website can be found at marathonpetroleum.com. The company, part of the energy sector, was established in 1887, making it one of the oldest petroleum companies in the US. It operates an integrated refining, marketing and transportation system concentrated primarily in the Midwest, Northeast, East Coast, Southeast and Gulf Coast of the United States. This includes refineries, pipelines, and terminals that process and transport crude oil and refined products.

Industry

Oil and gas extraction

Company size

10,000+ Employees

Headquarters location

Findlay, OH, US

Year founded

1887