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Mpc Connect Jobs (NOW HIRING)

Senior Information Security

New York, NY · On-site

$116K - $158K/yr

Our engineers work on real-world challenges involving cryptography, distributed systems, MPC ... connect. • Security Engineers: Should have expertise in secure software development and ...

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Mpc Connect information

What is an MPC Connect and what do they do?

MPC Connect is a company that specializes in providing outsourced business process services, particularly focusing on customer service, technical support, and back-office operations for clients worldwide. Employees working at MPC Connect typically handle customer interactions via phone, email, or chat, ensuring high-quality service delivery on behalf of client organizations. The company is known for its emphasis on technology-driven solutions, multilingual support, and flexible work arrangements, including remote positions. Working at MPC Connect can offer opportunities for career advancement and skills development within the business process outsourcing (BPO) industry.

What are the key skills and qualifications needed to thrive as a Call Center Agent at MPC Connect, and why are they important?

To thrive as a Call Center Agent at MPC Connect, you need excellent communication skills, a good command of the English language, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer literacy are typically required. Strong problem-solving abilities, patience, and resilience help agents effectively manage customer inquiries and stressful situations. These skills enable agents to deliver high-quality customer service, maintain client satisfaction, and contribute to the company's reputation and success.

What is the difference between Mpc Connect vs Mpc Technician?

AspectMpc ConnectMpc Technician
CredentialsTypically requires a certification in network or telecommunicationsRequires similar certifications, often including technical training in networking
Work EnvironmentPrimarily involves coordinating and managing connections, often in office or remote settingsHands-on technical work, including installation and troubleshooting
Employer & IndustryTelecommunications companies, network service providersTelecom, IT service providers, network installation firms

While both roles involve telecommunications, Mpc Connect focuses on managing and coordinating connections, often in a supervisory or planning capacity. Mpc Technicians perform the technical installation and troubleshooting tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the typical challenges faced by employees at MPC Connect, and how does the company support professional development?

Employees at MPC Connect often navigate the challenges of working in a fast-paced, client-focused environment, where adaptability and effective communication are essential. Team members may encounter high volumes of client interactions, requiring strong time management and customer service skills. To support growth, MPC Connect offers ongoing training, mentorship programs, and opportunities for internal advancement, enabling employees to build their skill sets and progress within the organization. The company fosters a collaborative culture, encouraging knowledge sharing and teamwork across departments.
More about Mpc Connect jobs
Infographic showing various Mpc Connect job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 61% Full Time, 30% Part Time, and 8% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.
Software Engineering Manager (Analytics & Innovation)

Software Engineering Manager (Analytics & Innovation)

Marathon Petroleum Corporation (MPC)

San Antonio, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Marathon Petroleum rating

6.3

Company rating: 6.3 out of 10

Based on 199 frontline employees who took The Breakroom Quiz

49th of 74 rated oil and gas companies


Job description

An exciting career awaits you
At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.
Position Summary
Analytics & Innovation is on a mission to create trusted and reusable data products that connect our value chains and accelerate enterprise decision-making. Our data product strategy requires a modern, cloud-first platform that enables governed self-service, scalable analytics, and AI/ML use cases across the organization.
Our Data Development and Analytics Platforms team develops and operates the enterprise data platform and shared services that power reporting, advanced analytics, and data products. As a Software Engineering Manager, you will lead a team responsible for building and evolving a modern Azure data ecosystem-centered on a Lakehouse approach (e.g., Delta Lake and Medallion patterns)-to deliver secure, reliable, and cost-efficient data at scale. You will partner with Data Science, Analytics, Product, Architecture, and Governance to establish platform standards (e.g., Microsoft Purview-enabled governance, CI/CD, and Infrastructure as Code) and ensure the platform continuously meets evolving business needs.
Accountable for business results primarily achieved through the work of others. Manages staff, sets direction, and deploys resources. Has responsibility for employee development, performance reviews, pay reviews, and staffing decisions. Accountable for business, functional or operational areas, processes, or programs.
Key Responsibilities
  • Manages daily operations of the team, providing guidance, mentorship, and driving a culture of innovation and continuous improvement. Oversees recruitment, development, retention, and performance to build strong talent.
  • Advance data engineering maturity by establishing standard practices across the team, such as design reviews, thorough documentation, and high code quality. Develop templates and resources that allow teams to consistently produce reliable and maintainable data products.
  • Plans and leads low- to medium-complexity IT projects, ensuring they are delivered on time, within budget, and adhere to quality standards.
  • Ensures the availability, reliability, and security of technology systems. Collaborates with key stakeholders and internal groups to identify needs, deliver effective solutions, and support business objectives.
  • Drives excellence in software delivery using agile methodologies and DevSecOps principles, ensuring fast, frequent, and secure product releases with operational excellence.
  • Responsible for developing and aligning engineering roadmaps with business objectives, participating in architectural discussions, and ensuring solution consistency across the organization. Additionally, oversee the technical roadmap for the Data Engineering platform within the Azure analytics stack and establishes best-practice guardrails to maintain scalability and cost efficiency.
  • Communicates effectively with stakeholders at all levels, fostering feedback loops and providing clear updates on delivery progress, risks, and achievements.
  • Leads the team through change and transformation initiatives.
  • Manage budgets, track metrics, ensure compliance with IT policies and standards, and identify opportunities for technology adoption and process optimization.

Education and Experience
  • Bachelor's degree in Computer Science, Information Technology, Management Information Systems, Engineering, Business, or other computer-related degree required.
  • Ten (10) or more years of diversified IT experience required.
  • Three (3) or more years of direct or indirect leadership experience required.

Skills
  • Strategic Outlook - Examines issues, generates ideas, creates future scenarios, and develops plans with a long-term perspective. Ensures short-term goals support long-term strategy and that organizational/functional strategy aligns with and supports MPC's overall business strategy.
  • Business Acumen - Applies knowledge of MPC's business, industry, and the marketplace to advance the organization's goals. Makes decisions and recommendations clearly linked to MPC's strategy.
  • Results Driven - Drives operational and process excellence and innovative behavior by empowering others, collaborating, taking appropriate risks, making timely decisions, and holding people accountable for results.
  • Authentic Communicator - Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.
  • Continuous Improvement Mindset - Identifies and leads opportunities for continuous improvement and value creation, both incremental and large-scale.
  • Energizing the Organization - Creates a purposeful, engaged, optimistic workforce.
  • Ongoing Learning & Self-Development - Regularly determines new areas for learning and acquires strategies and best practices for gaining/improving knowledge, behaviors, and skills.
  • Selecting and Developing People - Recognizes and selects high caliber talent, accurately assesses abilities and potential, coaches to develop capabilities and builds high- performing teams.
  • Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
  • Data-Driven Decision Making - Applies data to make informed decisions with a priority on using real-time data, analytics, and insights to optimize operations, improve safety, and enhance the company's competitive edge.
  • Digital Awareness - Actively explore, learn, and implement emerging digital tools, technologies, and trends. Involves seeking out new information, asking insightful questions, and testing innovative approaches to understand how digital solutions can create value, improve processes, or enhance experiences. Demonstrates openness to change, continuous learning, and adapting to the evolving digital landscape.
  • Influencing Others - The ability to garner support for initiatives by gaining the respect of others and inspiring trust and confidence.
MINIMUM QUALIFICATIONS:
• Bachelors Degree in Computer Science, Information Technology, Management Information Systems, Engineering, Business, or other computer-related degree required.
• 10+ years of diversified IT experience
• 3+ years of direct or indirect leadership experience
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
San Antonio, Texas
Additional locations:
Findlay, Ohio
Job Requisition ID:
00021624
Location Address:
19100 Ridgewood Pkwy
Education:
Bachelors: Information Technology (Required)
Employee Group:
Full time
Employee Subgroup:
Regular
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here.
If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at talentacquisition@marathonpetroleum.com. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at https://mympcbenefits.com.The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.
Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.

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About Marathon Petroleum

Sourced by ZipRecruiter

Marathon Petroleum Corporation, headquartered in Findlay, Ohio, US, is a leading independent petroleum refining, marketing, and transportation company. Their official website can be found at marathonpetroleum.com. The company, part of the energy sector, was established in 1887, making it one of the oldest petroleum companies in the US. It operates an integrated refining, marketing and transportation system concentrated primarily in the Midwest, Northeast, East Coast, Southeast and Gulf Coast of the United States. This includes refineries, pipelines, and terminals that process and transport crude oil and refined products.

Industry

Oil and gas extraction

Company size

10,000+ Employees

Headquarters location

Findlay, OH, US

Year founded

1887