M365 Technical Support Jobs (NOW HIRING)

Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success.

Recruiting for this role ends on 12/31/26

Work you'll do

As a Microsoft 365 Security Senior Consultant, you will be at the front lines with our clients supporting them with their Cloud Cyber Risk needs specifically helping them navigate the journey on securing their Microsoft 365 (M365) platform. This will include:

• Function as senior onshore engineer/consultant for the following Microsoft technologies: Purview, Intune, Sentinel, Security Copilot, Entra ID, Defender for Office, Defender for Endpoints and Servers, Defender for Vulnerabilities, Defender for Cloud Apps, Defender XDR and SCCM
• Conduct cloud security analysis, recommendations and configurations of prospective clients' Microsoft Entra ID, Office 365 (O365), Exchange Online, Teams, OneDrive for Business, and SharePoint Online environments based on Deloitte's Microsoft 365 Cyber Risk Framework. This can include Microsoft's cloud solutions such as Entra, Purview, Defender, Intune, and Sentinel.
• Perform technical health checks for these M365 platforms/environments prior to broader deployments.
• Support proof of concept and production deployments of these cloud technologies.
• Assist clients with transitions to the Microsoft 365 security services such as solution setup and service configuration, focused on risk mitigation. Additional technologies include MFA, Conditional Access, Purview Compliance Manager, M365 Defender, Defender for O365, Defender for Cloud Apps (MDCA), Purview Information Protection (MPIP), Purview Data Loss Prevention (DLP).
• Assist clients with configuration and delivery of cloud security and compliance reports.
• Provide technical support for M365 E5 security services and resolve service-related issues through research and troubleshooting and working with Microsoft.
• Implement industry leading practices around M365 E5 cyber risks and cloud security for clients.
• Design and develop cloud-specific security policies, standards and procedures e.g., O365 tenant management and configuration, identify management and access control, auditing and monitoring, security incident and event management, data protection (classification/labeling, DLP, encryption), user and administrator account management, SSO, conditional access controls and password/key management.
• Troubleshoot system level problems in a multi-vendor, multi-protocol network environment.
• Document platform technical issues, analysis, client communication, and resolution as part of cyber risk mitigation steps.
• Execute on M365 security engagements during different phases of the lifecycle - Discover, Assess, Design, Deploy/Test, Hypercare/Handover.
• Implement industry leading practices around M365 cyber risks and cloud security for clients.
• Provide internal technical training to personnel as needed.
• Acting as a subject matter expert on cloud cyber risk for Microsoft Purview, Microsoft Intune, Microsoft Defender, and Microsoft Sentinel capabilities.
• Contribute to Point-of-Views (PoVs) on providing leading practices to our clients on the M365 security challenges they face.

The team

Our Enterprise Security offering embeds security in all aspects of digital transformation by securing a client's technical backbone while enabling secure digital transformation. Includes security architecture, secure development and deployment, end-to-end cyber cloud capabilities, application security, and security for emerging technologies and connected products.

Qualifications

Required:

• Working experience in at least two of the areas listed below.
• 4+ years of experience in technical consulting, client problem solving, architecting and designing solutions in a consulting role
• 4+ years of hands-on technical experience with Microsoft 365 enterprise-level messaging and collaboration services (Teams, OneDrive for Business, Exchange Online, Entra ID, SharePoint Online, O365 administration and setup) in implementation and operations.
• 4+ years of hands-on technical experience with enterprise-level systems management systems such as SCCM and Intune and endpoint engineering (MEM) and mobile device management (MAM & MDM)) implementation or operations.
• 4+ years of hands-on technical and project / professional experience enterprise-with at least two of the following technologies: Microsoft Endpoint Security Platforms (e.g. Defender for Endpoints and Defender for Servers), Microsoft Intune, Microsoft Sentinel, Microsoft's email security platform (Defender for Office), Microsoft Purview & Entra ID
• Ability to travel 50%, on average, within North America, based on the work you do and the clients and industries/sectors you serve.
• Limited immigration sponsorship may be available.

Ideally the following technical experience is a plus in any of the technologies below:

• Microsoft Security Copilot
• Defender for Vulnerabilities
• Defender for Cloud Apps
• Defender XDR
• SCCM

Preferred:

• Microsoft Certifications such as: (SC-900, SC-100, SC-200, SC-300, SC-400)
• Cyber Certifications such as: CCSP, CCSK, CISSP, CCNP, and CCNA.
• BA/BS Degree preferred. Ideally in Computer Science, Cyber Security, Information Security, Engineering, Information Technology.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,100 - $207,800

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#DeloitteNDO

Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success.

Recruiting for this role ends on 12/31/26

Work you'll do

As a Microsoft 365 Security Senior Consultant, you will be at the front lines with our clients supporting them with their Cloud Cyber Risk needs specifically helping them navigate the journey on securing their Microsoft 365 (M365) platform. This will include:

• Function as senior onshore engineer/consultant for the following Microsoft technologies: Purview, Intune, Sentinel, Security Copilot, Entra ID, Defender for Office, Defender for Endpoints and Servers, Defender for Vulnerabilities, Defender for Cloud Apps, Defender XDR and SCCM
• Conduct cloud security analysis, recommendations and configurations of prospective clients' Microsoft Entra ID, Office 365 (O365), Exchange Online, Teams, OneDrive for Business, and SharePoint Online environments based on Deloitte's Microsoft 365 Cyber Risk Framework. This can include Microsoft's cloud solutions such as Entra, Purview, Defender, Intune, and Sentinel.
• Perform technical health checks for these M365 platforms/environments prior to broader deployments.
• Support proof of concept and production deployments of these cloud technologies.
• Assist clients with transitions to the Microsoft 365 security services such as solution setup and service configuration, focused on risk mitigation. Additional technologies include MFA, Conditional Access, Purview Compliance Manager, M365 Defender, Defender for O365, Defender for Cloud Apps (MDCA), Purview Information Protection (MPIP), Purview Data Loss Prevention (DLP).
• Assist clients with configuration and delivery of cloud security and compliance reports.
• Provide technical support for M365 E5 security services and resolve service-related issues through research and troubleshooting and working with Microsoft.
• Implement industry leading practices around M365 E5 cyber risks and cloud security for clients.
• Design and develop cloud-specific security policies, standards and procedures e.g., O365 tenant management and configuration, identify management and access control, auditing and monitoring, security incident and event management, data protection (classification/labeling, DLP, encryption), user and administrator account management, SSO, conditional access controls and password/key management.
• Troubleshoot system level problems in a multi-vendor, multi-protocol network environment.
• Document platform technical issues, analysis, client communication, and resolution as part of cyber risk mitigation steps.
• Execute on M365 security engagements during different phases of the lifecycle - Discover, Assess, Design, Deploy/Test, Hypercare/Handover.
• Implement industry leading practices around M365 cyber risks and cloud security for clients.
• Provide internal technical training to personnel as needed.
• Acting as a subject matter expert on cloud cyber risk for Microsoft Purview, Microsoft Intune, Microsoft Defender, and Microsoft Sentinel capabilities.
• Contribute to Point-of-Views (PoVs) on providing leading practices to our clients on the M365 security challenges they face.

The team

Our Enterprise Security offering embeds security in all aspects of digital transformation by securing a client's technical backbone while enabling secure digital transformation. Includes security architecture, secure development and deployment, end-to-end cyber cloud capabilities, application security, and security for emerging technologies and connected products.

Qualifications

Required:

• Working experience in at least two of the areas listed below.
• 4+ years of experience in technical consulting, client problem solving, architecting and designing solutions in a consulting role
• 4+ years of hands-on technical experience with Microsoft 365 enterprise-level messaging and collaboration services (Teams, OneDrive for Business, Exchange Online, Entra ID, SharePoint Online, O365 administration and setup) in implementation and operations.
• 4+ years of hands-on technical experience with enterprise-level systems management systems such as SCCM and Intune and endpoint engineering (MEM) and mobile device management (MAM & MDM)) implementation or operations.
• 4+ years of hands-on technical and project / professional experience enterprise-with at least two of the following technologies: Microsoft Endpoint Security Platforms (e.g. Defender for Endpoints and Defender for Servers), Microsoft Intune, Microsoft Sentinel, Microsoft's email security platform (Defender for Office), Microsoft Purview & Entra ID
• Ability to travel 50%, on average, within North America, based on the work you do and the clients and industries/sectors you serve.
• Limited immigration sponsorship may be available.

Ideally the following technical experience is a plus in any of the technologies below:

• Microsoft Security Copilot
• Defender for Vulnerabilities
• Defender for Cloud Apps
• Defender XDR
• SCCM

Preferred:

• Microsoft Certifications such as: (SC-900, SC-100, SC-200, SC-300, SC-400)
• Cyber Certifications such as: CCSP, CCSK, CISSP, CCNP, and CCNA.
• BA/BS Degree preferred. Ideally in Computer Science, Cyber Security, Information Security, Engineering, Information Technology.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,100 - $207,800

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#DeloitteNDO