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M365 Technical Support Jobs (NOW HIRING)

IT Practice

Technical Support Engineer

Raleigh, NC · On-site

About the Role We are looking for an experienced Technical Support Engineer to tackle complex ... Deep understanding of Windows Server, Active Directory, M365 Admin Center, and network ...

Echo IT Solutions

End User Technical Support

Boise, ID · On-site

$32K - $40K/yr

Echo IT Solutions is seeking an End User Technical Support specialist for a short-term position ... M365 • Experience working in virtualized environments Company : Echo IT Solutions provides ...

International Executive Service Corps

Orbis is seeking a M365 Support/Business Analyst to work on site at the Naval Weapons Station ... Excellent written and verbal communication skills - capable of explaining complex technical ...

Calance US

M365 - Windows Systems Admin

Denver, CO · Hybrid

We are hiring M365 - Windows Systems Admin for a Contract position in Denver, CO Job Title: Tier 3 ... provide advanced technical support, administration, and engineering for our Microsoft 365 ...

UMB Financial

M365 Administrator

Dubuque, IA · Hybrid

$81K - $120K/yr

As an M365 Administrator , you will provide technical support for UMB's M365 Office Online applications. This will include working firsthand with our user community on the intricacies of M365 suite ...

Viasat, Inc.

Cloud Engineer - M365

Carlsbad, CA · On-site

$150K - $225K/yr

Additionally, you will provide technical support, manage incidents, deploy and manage patches, monitor and maintain the M365 environment for availability and performance. You will also contribute to ...

Viasat, Inc.

Cloud Engineer - M365

Tempe, AZ · On-site

$150K - $225K/yr

Additionally, you will provide technical support, manage incidents, deploy and manage patches, monitor and maintain the M365 environment for availability and performance. You will also contribute to ...

UMB Financial

M365 Administrator

Kansas City, MO · Hybrid

$81K - $120K/yr

As an M365 Administrator , you will provide technical support for UMB's M365 Office Online applications. This will include working firsthand with our user community on the intricacies of M365 suite ...

Viasat, Inc.

Cloud Engineer - M365

Marlborough, MA · On-site

$150K - $225K/yr

Additionally, you will provide technical support, manage incidents, deploy and manage patches, monitor and maintain the M365 environment for availability and performance. You will also contribute to ...

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M365 Technical Support information

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$14

$26

$44

How much do m365 technical support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for m365 technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between M365 Technical Support vs Help Desk Technician?

AspectM365 Technical SupportHelp Desk Technician
CertificationsMicrosoft 365 certifications, CompTIA A+
Work EnvironmentSupporting Microsoft 365 services, cloud-based issues
Industry UsageIT service providers, corporate IT departments
Common TasksTroubleshooting Office apps, email, collaboration tools

While both roles involve technical support, M365 Technical Support specializes in Microsoft 365 cloud services and collaboration tools, whereas Help Desk Technicians handle a broader range of hardware and software issues across various platforms. M365 support requires specific knowledge of Microsoft cloud solutions, making it more focused on cloud-based troubleshooting and user assistance.

What states have the most M365 Technical Support jobs?

States with the most job openings for M365 Technical Support jobs include:

What are popular job titles related to M365 Technical Support jobs?

For M365 Technical Support jobs, the most frequently searched job titles are:

Infographic showing various M365 Technical Support job openings in the United States as of September 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $54,179 per year, or $26 per hour.

Senior SharePoint / M365 Technical Lead

Washington, DC • On-site

UpSlope Advisors Inc.
See more jobs at UpSlope Advisors Inc.external

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Senior SharePoint / M365 Technical Lead (Key Personnel)
Position Summary
UpSlope Advisors is seeking a Senior SharePoint / Microsoft 365 Technical Lead to provide technical leadership for enterprise SharePoint Online and Microsoft 365 GCC environments. This position will serve as a key technical authority responsible for SharePoint architecture, tenant governance, Section 508 compliance, engineering standards, and the overall quality of Microsoft 365 solutions.
The successful candidate will bring extensive hands-on experience with SharePoint Online, Microsoft 365 GCC, modern SharePoint architecture, Power Automate, and enterprise governance, along with the ability to establish technical standards and guide engineering teams through complex solution design and implementation.
Key Responsibilities
SharePoint & M365 Technical Leadership
  • Provide technical direction for SharePoint Online and Microsoft 365 GCC engineering initiatives.
  • Lead the design, development, configuration, and implementation of modern SharePoint solutions.
  • Establish architectural standards and make technical decisions for SharePoint and Microsoft 365 solutions.
  • Provide technical guidance and oversight to developers, engineers, administrators, and other project team members.
  • Review solution designs and ensure implementations align with approved architecture and organizational standards.

SharePoint Architecture & Engineering
  • Design and maintain modern SharePoint Online sites, site collections, information architecture, navigation, permissions, and content structures.
  • Develop scalable solutions that support enterprise collaboration, document management, and business-process requirements.
  • Integrate SharePoint Online with Power Automate and other Microsoft 365 capabilities to automate workflows and business processes.
  • Support solution troubleshooting, performance optimization, and technical issue resolution.
  • Establish and enforce development and code-quality standards for SharePoint and Microsoft 365 solutions.

Microsoft 365 Tenant Governance
  • Develop and maintain governance standards for SharePoint Online and the broader Microsoft 365 GCC environment.
  • Establish standards for site provisioning, permissions, lifecycle management, configuration, security, and information management.
  • Evaluate proposed technical solutions for compliance with enterprise governance requirements.
  • Identify architectural, security, scalability, and maintainability risks and recommend appropriate solutions.
  • Support continuous improvement of Microsoft 365 governance policies and technical standards.

Section 508 & Accessibility
  • Provide technical leadership for Section 508 accessibility compliance across SharePoint solutions.
  • Ensure SharePoint sites, applications, workflows, and supporting content are designed and implemented in accordance with applicable accessibility standards.
  • Incorporate accessibility requirements into technical design, development, testing, and quality-review processes.
  • Support identification and remediation of accessibility issues within SharePoint and Microsoft 365 solutions.

Minimum Qualifications
  • Eight (8)+ years of hands-on experience with SharePoint Online and Microsoft 365 engineering.
  • Demonstrated experience supporting or engineering Microsoft 365 GCC environments.
  • Strong experience designing and implementing modern SharePoint Online sites and solutions.
  • Hands-on experience integrating Power Automate with SharePoint and Microsoft 365.
  • Experience developing and implementing enterprise-level SharePoint and Microsoft 365 governance standards.
  • Demonstrated ability to make and document technical architecture decisions.
  • Experience establishing and enforcing development, engineering, and code-quality standards.
  • Working knowledge of Section 508 accessibility requirements and their application to SharePoint and Microsoft 365 solutions.
  • Strong technical leadership, troubleshooting, communication, and documentation skills.

Microsoft Certification
A current role-based Microsoft certification in one or more of the following areas is preferred. Demonstrated equivalent experience may also be considered:
  • Microsoft 365 Certified: Administrator Expert (MS-102 track)
  • Microsoft Certified: Azure Solutions Architect Expert (AZ-305 track)

Retired MCSE, MCSD, or MCSA certifications are not required and will not be considered primary evidence of current Microsoft platform expertise.
Key Personnel Responsibilities
As a designated Key Personnel position, the Senior SharePoint / M365 Technical Lead will serve as a primary technical authority for:
  • SharePoint Online and Microsoft 365 engineering direction
  • Microsoft 365 tenant governance
  • SharePoint architecture and solution-design decisions
  • Section 508 technical compliance
  • Development and code-quality standards
  • Technical review and approval of SharePoint/M365 solutions

About Us
UpSlope Advisors is an 8(a) certified business consulting and professional services firm dedicated to delivering high-impact solutions to our federal clients. We specialize in program management, IT services, research security, and mission support that enhance efficiency, reduce costs, and drive mission success. Our team partners closely with government agencies to design and implement strategies that accelerate response times, safeguard critical assets, and strengthen organizational resilience.

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