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M&T Banking Jobs (NOW HIRING)

This employment opportunity at M&T Bank in Buffalo, NY would allow you to join the Investment Program at M&T Bank as an Associate Financial Advisor associated with LPL Financial. Under this model ...

This employment opportunity at M&T Bank in Easton, MD would allow you to join the Investment Program at M&T Bank as a Financial Advisor associated with LPL Financial. Under this model Financial ...

$125 - $150/hr

M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T's affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum ...

$100 - $125/hr

Maintain M&T internal control standards, including timely implementation of internal and external ... Pay M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay ...

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M T Banking information

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$61.5K

$119.2K

$130K

How much do m&t banking jobs pay per year?

As of Sep 8, 2026, the average yearly pay for m&t banking in the United States is $119,229.00, according to ZipRecruiter salary data. Most workers in this role earn between $121,000.00 and $121,000.00 per year, depending on experience, location, and employer.

What is M&T Banking?

M&T Banking refers to the financial services and products provided by M&T Bank, a regional bank headquartered in Buffalo, New York. M&T Bank offers a range of services, including personal and business banking, loans, mortgages, investment services, and wealth management. The bank is known for its community-focused approach and commitment to customer service. With over 700 branches across several states, M&T Bank serves individuals, small businesses, and commercial clients throughout the Northeastern and mid-Atlantic United States.

What are the key skills and qualifications needed to thrive at M&T Bank?

To thrive at M&T Bank, you typically need a background in finance, business, or a related field, with strong analytical and customer service skills. Familiarity with banking software, financial products, and regulatory compliance systems is important, and certifications such as Series 6/7 or CFA can be advantageous for certain roles. Excellent interpersonal communication, problem-solving, and attention to detail help professionals build relationships with clients and collaborate effectively with teams. These skills ensure the delivery of reliable financial solutions, regulatory compliance, and a positive customer experience in the competitive banking industry.

What types of career advancement opportunities are available for employees in retail banking roles at M&T Bank?

At M&T Bank, retail banking employees often have access to a clear career path that includes opportunities to move from entry-level roles, such as teller or customer service representative, to positions like relationship banker, branch manager, or even regional manager. The bank supports career growth through internal training programs, mentorship, and tuition reimbursement for relevant coursework. Advancement is typically based on performance, leadership abilities, and a demonstrated commitment to customer service. Team members are encouraged to take on new responsibilities and participate in professional development, making it a strong environment for those seeking long-term growth in banking.

What is the difference between M&T Banking vs M&T Banking?

AspectM&T BankingM&T Banking (Customer Service Representative)
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; banking certifications optional
Work EnvironmentBranch offices, customer service settings, administrative officesBranch customer service areas, call centers, administrative support
Employer & Industry UsageFinancial services, banking industry, M&T Bank branchesBanking industry, M&T Bank branches, customer service departments
Common Search & ComparisonYesYes

Both roles involve working within M&T Bank, but M&T Banking typically refers to broader banking services or roles, while M&T Banking (Customer Service Representative) focuses specifically on customer support and service tasks. The main differences lie in job scope and responsibilities, with the customer service role emphasizing direct client interaction and support functions.

Is M&T Banking a good place to work?

M&T Banking offers a range of banking roles with opportunities for career growth and development. Employees often cite a stable work environment, competitive benefits, and a focus on customer service as positive aspects of working there.

What is the hiring process for M&T Banking?

The hiring process for M&T Banking roles typically involves submitting an online application, completing assessments or interviews, and possibly participating in multiple interview rounds. Candidates may also undergo background checks and skills evaluations relevant to the banking industry.
More about M T Banking jobs

What job categories do people searching M&T Banking jobs look for?

The top searched job categories for M&T Banking jobs are:

Infographic showing various M&T Banking job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 88% Full Time, 9% Part Time, and 2% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $119,229 per year, or $57.3 per hour.

Customer Success Senior Manager, M&T Nota

M&T Bank

Buffalo, NY • On-site

$107K - $179K/yr

Other

Posted 5 days ago


M&T Bank rating

7.9

Company rating: 7.9 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

78th of 176 rated banks


Job description

Overview:

The role leads a team of Customer Success Specialists and is responsible for driving customer growth, retention, and satisfaction for M&T Nota. This role ensures law firms successfully adopt and gain value from the Nota platform while receiving exceptional banking support. Working closely with Product, Engineering, Sales, Marketing, and Banking teams, the Customer Success Manager serves as the voice of the customer, helping shape business improvements and supporting the continued growth of the M&T Nota venture.

A key focus of the role is building and scaling a remote servicing model that efficiently supports customers across both the Nota platform and M&T banking services. This leader will establish the processes, tools, and team capabilities needed to deliver a consistent, high-quality client experience while supporting sustainable business growth

Primary Responsibilities:

  • Lead and develop a team of Customer Success Specialists responsible for onboarding, training, servicing, and ongoing customer support.

  • Lead the execution of customer success strategies that drive customer adoption, retention, satisfaction, and growth for M&T Nota.

  • Oversee the development and enhancement of a scalable customer success operating model, including servicing processes, tools, and resources.

  • Lead initiatives to build and optimize a remote servicing model supporting both Nota platform users and related banking services.

  • Monitor customer success performance metrics and identify opportunities to improve client engagement, loyalty, and business outcomes.

  • Act as the voice of the customer by partnering with Product, Engineering, Sales, and Banking teams to improve products, resolve customer issues, enhance service delivery, and support business growth objectives.

  • Analyze customer feedback and operational trends to identify risks, recommend improvements, and influence strategic priorities.

  • Advise senior management on customer success initiatives, servicing strategies, and opportunities to improve customer outcomes.

  • Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.

  • Promote an environment that supports belonging and reflects the M&T Bank brand.

  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

  • Complete other related duties as assigned.

Supervisory/ Managerial Responsibilities:

Supervises a team

Education and Experience Required:

Bachelor’s degree and 7 years relevant experience,

OR in lieu of a degree,

A combined minimum of 11 years higher education and/or work experience including 7 years relevant experience

2 year of Management Experience

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $107,500.00 - $179,100.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.


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