Lumos is looking for Service Operations Technicians to bring the future of connectivity to our ... Assists Network Operations on troubleshooting, isolating, and resolving operational & hardware ...
Lumos is looking for Service Operations Technicians to bring the future of connectivity to our ... Assists Network Operations on troubleshooting, isolating, and resolving operational & hardware ...
Lumos is looking for Service Operations Technicians to bring the future of connectivity to our ... Assists Network Operations on troubleshooting, isolating, and resolving operational & hardware ...
Lumos is looking for Service Operations Technicians to bring the future of connectivity to our ... Assists Network Operations on troubleshooting, isolating, and resolving operational & hardware ...
Lumos Network information
What is Lumos Network?
Lumos Networks is a telecommunications company that provides fiber-optic internet, voice, and data services to residential and business customers. Their services include high-speed broadband internet, enterprise networking solutions, and advanced phone systems, primarily across the Mid-Atlantic and Southeastern United States. Lumos Networks is known for its robust fiber network, which delivers reliable and fast connectivity, making it a popular choice for both urban and rural communities. The company continually expands its fiber footprint to meet growing customer demands for faster and more dependable internet access.
What are the key skills and qualifications needed to thrive as a network engineer at Lumos Network?
To thrive as a Network Engineer at Lumos Networks, you need a solid understanding of networking protocols, infrastructure design, and troubleshooting, typically supported by a degree in computer science or a related field. Familiarity with network management tools, Cisco or Juniper certifications, and experience with fiber optic systems are highly valuable. Strong analytical thinking, attention to detail, and effective communication skills help you stand out in this role. These skills ensure reliable network performance, prompt issue resolution, and high-quality service for customers.
What are some common challenges faced by professionals working at Lumos Network, and how can they be addressed?
Professionals at Lumos Network often encounter the challenge of keeping up with rapid technological advancements in blockchain and decentralized networking. Adapting to frequent protocol updates and ensuring robust network security are key aspects of the role. Collaboration with cross-functional teams, such as developers and security experts, helps in sharing knowledge and addressing these challenges effectively. Proactive learning and attending industry workshops can also support ongoing professional development in this dynamic environment.
What is the difference between Lumos Network vs Network Technician?
| Aspect | Lumos Network | Network Technician |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications like Cisco CCNA often preferred | High school diploma or equivalent; certifications like CompTIA Network+ or Cisco CCNA |
| Work Environment | Field and office settings, installing and maintaining network infrastructure | Field and sometimes office, troubleshooting and repairing network issues |
| Industry Usage | Telecommunications and internet service providers | Telecommunications, IT, and networking companies |
| Common Search/Comparison | Yes | Yes |
The Lumos Network and Network Technician roles both involve working with network infrastructure, often requiring similar certifications and working environments. Lumos Network typically refers to a specific provider, while Network Technician is a broader job title across various companies. Both roles focus on installing, maintaining, and troubleshooting network systems within telecommunications and IT industries.
What are popular job titles related to Lumos Network jobs in Florida?
For Lumos Network jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Lumos Network jobs in Florida look for?
The top searched job categories for Lumos Network jobs in Florida are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 11 days ago
Key responsibilities
Install, test, and maintain fiber services and equipment in homes and businesses.
Support troubleshooting, testing, and repair of network equipment including GPON/PON, routers, switches, DSL, and related hardware.
Assist with installing cross-connects at fiber cabinets and support network projects such as equipment upgrades and fiber circuit setup.
Job description
Lumos is looking for Service Operations Technicians to bring the future of connectivity to our customers. In this role, you'll be responsible for installing, testing, and maintaining services and equipment in homes and businesses. Technicians set up fiber facilities, including Multi-Ports, and remove company-owned ONTs as needed. You will handle provisioning, testing, maintenance, and troubleshooting of GPON/PON, routers, switches, DSL equipment, and more. Additionally, you'll install cross-connects at cross-connect and LCC cabinets for fiber circuits. Working onsite with customers and in collaboration with our Service Operations Center (SOC), you'll play a key role in ensuring seamless connectivity.
Why Lumos:
Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve.
Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next.
What You'll Do:
What You'll Bring:
What Makes You a Great Fit:
Physical Requirements:
Benefits & Perks:
Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.
We have:
Applicant Eligibility Notice:Applicants must be at least eighteen (18) years of age at the time of application.
At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.
Why Lumos:
Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve.
Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next.
What You'll Do:
- Performs preventive maintenance on equipment at RSB CO, Remote, DLC, and COLO sites.
- Conducts advanced OTDR traces & fiber characterization.
- Installs and troubleshoots basic voice, data, video services, & CPE (Residential Gateways, Routers, etc.).
- Manages data entry tasks, including updating trouble tickets, orders, timesheets, etc.
- Serves as a SME in operating, maintaining, troubleshooting, and repairing RSB CO, Remote, DLC, and COLO equipment.
- Supports RSB engineering projects, including the installation of GPON cards, turning up new Access Gear & Splitters, upgrading ONTs, and working on equipment upgrades.
- Assists Network Operations on troubleshooting, isolating, and resolving operational & hardware issues related to RSB CO, Remote, DLC, and COLO equipment.
What You'll Bring:
- Strong verbal and written communication skills.
- Experience interacting directly with customers to troubleshoot.
- Safe driving record.
- Experience using MS Office Suite.
- Proficient in network cabling, basic electrical systems, basic telephony, and grounding/bonding (ANSI/EIA/TIA-607).
- Experience maintaining power equipment, including rectifiers, batteries, and generators.
- Ability to read & understand cross-connects for fiber LCC cabinets & splitters.
- Extensive experience with advanced GPON and fiber-based services & equipment.
- Working knowledge of voice services (SIP), video services, LAN/WAN service & hardware.
- Proficient in IP subnetting.
- Supports the development of Operations Service Technicians on the team.
What Makes You a Great Fit:
- 1+ year Fiber or Telecom industry experience required.
- High School Diploma or equivalent required.
- Valid, fully unencumbered Driver's License required.
- Must reside within 30 minutes' driving distance of assigned reporting location.
- Committed to continuous learning & process optimization.
Physical Requirements:
- Ability to climb utility poles (where applicable) and work at heights.
- Utilize handle extension and stepladders as required.
- Ability to work in attics, crawl spaces, and confined areas.
- Capable of lifting and transporting 50 lbs. over a distance of 50 feet.
- Near-constant use of sight, speech, hearing, comprehension, and reasoning.
Benefits & Perks:
Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.
We have:
- Comprehensive health, dental, and vision coverage.
- Competitive compensation packages, including bonus options for eligible positions.
- Paid Time Off & Paid Holidays.
- Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
- 100% employer-paid life and disability insurance.
- Employee Assistance Program (EAP) with access to professional support for life's challenges.
- 401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
- Wellness program offering education and cash incentives for gym attendance and nutrition programs.
- Employee referral bonuses.
- Discounts on Lumos Fiber Internet for employees who live in our service areas.
Applicant Eligibility Notice:Applicants must be at least eighteen (18) years of age at the time of application.
At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.