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Loyalty Strategy Manager Jobs (NOW HIRING)

Kahala Management LLC

Loyalty Specialist

Scottsdale, AZ · On-site

$65K - $75K/yr

Working under guidance of the Director of CRM & Lifecycle Marketing, this individual will contribute to the development of loyalty strategy, assist with campaign planning, coordinate program updates ...

Chevron

Specialist, Loyalty

Houston, TX · On-site

... strategy into actionable plans and ensuring successful delivery across Marketing, CRM, Sales ... The Loyalty Program Specialist connects customer insights, performance data, and business ...

Grifols

Innovation Strategy Manager

Boca Raton, FL · Hybrid

... loyalty and retention. * Ensure donor-centric methodologies (Service Design, Design Thinking ... strategy and project management roles Depending on the area of assignment, directly related ...

Socket.dev

Loyalty Specialist

Vancouver, WA · On-site

Working under guidance of the Director of CRM & Lifecycle Marketing, this individual will contribute to the development of loyalty strategy, assist with campaign planning, coordinate program updates ...

New

Fliff

Promotions Strategy Manager

Austin, TX · Remote

The Role The Promotions Strategy Manager will help determine what offers Fliff runs, who receives ... Track competitor acquisition offers, retention programs, loyalty initiatives, VIP incentives, and ...

Fliff

Promotions Strategy Manager

Austin, TX · On-site +1

The Role The Promotions Strategy Manager will help determine what offers Fliff runs, who receives ... Track competitor acquisition offers, retention programs, loyalty initiatives, VIP incentives, and ...

Fliff

Promotions Strategy Manager

Austin, TX · On-site

The Role The Promotions Strategy Manager will help determine what offers Fliff runs, who receives ... Track competitor acquisition offers, retention programs, loyalty initiatives, VIP incentives, and ...

Kahala Management LLC

Loyalty Specialist

Scottsdale, AZ · On-site

$65K - $75K/yr

Working under guidance of the Director of CRM & Lifecycle Marketing, this individual will contribute to the development of loyalty strategy, assist with campaign planning, coordinate program updates ...

Pho Prime, LLC

Sr. Manager, Loyalty

Miami, FL · On-site

Manage the front-line day-to-day operations of the tiered program, working closely with internal ... Support loyalty strategy to drive ongoing acquisition and engagement resulting in profitable ...

JCPenney

Email Strategy Manager

Dallas, TX · On-site

$69K - $115K/yr

Support Sr. Manager in maintaining relationships with loyalty, site merchants, creative, coding, e ... Ability to plan digital strategies and convert into actionable campaigns * Passionate about ...

Pwc

Client Strategy Manager - Pharma

Boston, MA

$73K - $244K/yr

Your work will involve understanding client goals, managing accounts, and employing effective strategies to build trust and loyalty. You will take ownership of projects, confirming their successful ...

New

Pwc

Client Strategy Manager - Pharma

Saint Louis, MO

$73K - $244K/yr

Your work will involve understanding client goals, managing accounts, and employing effective strategies to build trust and loyalty. You will take ownership of projects, confirming their successful ...

New

Pwc

Client Strategy Manager - Pharma

Columbia, SC

$73K - $244K/yr

Your work will involve understanding client goals, managing accounts, and employing effective strategies to build trust and loyalty. You will take ownership of projects, confirming their successful ...

New

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Loyalty Strategy Manager information

See salary details

$55.5K

$124.7K

$217.5K

How much do loyalty strategy manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for loyalty strategy manager in the United States is $124,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $157,500.00 per year, depending on experience, location, and employer.

What is the difference between Loyalty Strategy Manager vs Customer Loyalty Analyst?

AspectLoyalty Strategy ManagerCustomer Loyalty Analyst
Required CredentialsBachelor's degree in marketing, business, or related field; experience in loyalty programsBachelor's degree in marketing, data analysis, or related field; proficiency in data tools
Work EnvironmentStrategic planning, cross-department collaboration, leadership rolesData analysis, reporting, customer insights focus
Employer & Industry UsageRetail, hospitality, airlines, telecomsRetail, e-commerce, financial services
Search & Comparison IntentFocus on strategic loyalty program developmentFocus on data analysis and customer insights

The Loyalty Strategy Manager oversees the development and execution of loyalty programs, focusing on strategic planning and leadership. In contrast, the Customer Loyalty Analyst primarily analyzes customer data to inform loyalty initiatives. Both roles require related skills and often work within similar industries, but their core responsibilities differ in scope and focus.

How much do loyalty strategy managers make in the US?

Loyalty Strategy Managers in the US typically earn between $70,000 and $130,000 annually, depending on experience, location, and company size. Senior roles or those in major markets may offer higher compensation, often supplemented with bonuses and benefits.

What does a loyalty strategy manager do?

A loyalty strategy manager develops and implements programs to increase customer retention and engagement, analyzing customer data to create targeted rewards and incentives. They collaborate with marketing, sales, and analytics teams to optimize loyalty initiatives and ensure alignment with business goals. Strong analytical skills and knowledge of customer relationship management (CRM) tools are essential for this role.

What are popular job titles related to Loyalty Strategy Manager jobs?

For Loyalty Strategy Manager jobs, the most frequently searched job titles are:

Infographic showing various Loyalty Strategy Manager job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $124,659 per year, or $59.9 per hour.

Loyalty Specialist

Scottsdale, AZ • On-site

Kahala Management LLC
See more jobs at Kahala Management LLCexternal

$65K - $75K/yr

Full-time

Posted 9 days ago

Job description

POSITION SUMMARY:

The Loyalty Specialist is responsible for supporting the day-to-day execution and operations of loyalty programs across Papa Murphy’s and the broader BBQ Holdings portfolio (including Famous Dave’s, Granite City, and others). This role ensures that rewards, promotions, and program functionalities are executed accurately and consistently across all guest touchpoints—supporting program integrity, operational excellence, and a seamless customer experience.

Working under guidance of the Director of CRM & Lifecycle Marketing, this individual will contribute to the development of loyalty strategy, assist with campaign planning, coordinate program updates, and lead tracking performance to support long-term guest value across multiple brands and channels. In addition, this role will own day-to-day loyalty program operations: managing reward configurations and testing, brand initiated promotions, and providing themselves as a resource for internal stakeholders. This role will also be responsible for:

  • Ensuring smooth functionality across web, app, POS, and in-store systems.
  • Monitoring loyalty program KPIs and guest engagement; maintaining and sharing regular performance reporting.
  • Troubleshooting basic issues: Flagging and helping resolve technical issues by coordinating with guest services, operations, franchisees, and tech vendor teams.
  • Collaborate with the Director to optimize segmentation, innovate new campaigns supporting brand priorities, and continuously improving program performance.
  • Maintaining documentation, training support, and execution guidelines for internal teams and franchisees.

KNOWLEDGE, SKILLS, & ABILITIES:

  • 2-3 years of experience in supporting loyalty programs, specifically working in Punchh or Paytronix with experience leading campaign configuration
  • Strong organizational and project management skills with attention to detail and execution.
  • Working knowledge of loyalty analytics and reporting tools.
  • Excellent communication skills and a collaborative mindset.
  • Ability to work cross-functionally with digital, tech, analytics, operations, and external vendors.
PREFERRED QUALIFICATIONS:
  • Hands-on experience working with the Punchh loyalty platform (setup, QA, reporting, or offer execution).
  • Familiarity with digital ordering and POS ecosystems.
  • Experience supporting franchisee systems or multi-brand organizations.

PHYSICAL AND MENTAL REQUIREMENTS:

When performing the duties of this job, the employee is frequently required to move throughout the workplace; sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance, stoop, kneel and verbally communicate. The employee is occasionally required to lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.