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Loyalty Program Manager Jobs in Maple Grove, MN (NOW HIRING)

Job Summary The Program Manager is responsible for directing, establishing, promoting, and ... Drives outstanding customer value and loyalty. Seeks to continuously improve customer satisfaction.

Program Manager

Minneapolis, MN · On-site

$93K - $124K/yr

Job Summary The Program Manager is responsible for directing, establishing, promoting, and ... Drives outstanding customer value and loyalty. Seeks to continuously improve customer satisfaction.

Program Manager

Fridley, MN · On-site

$93K - $124K/yr

Job Summary The Program Manager is responsible for directing, establishing, promoting, and ... Drives outstanding customer value and loyalty. Seeks to continuously improve customer satisfaction.

Sr. Program Manager

Minneapolis, MN · On-site

$121K - $121K/yr

... loyalty. Our Outsource Services portfolio spans Managed Service Programs (MSP) and Recruitment Process Outsourcing (RPO), covering everything from product development and sales through delivery ...

Support cross-functional efforts to optimize Kobie client's loyalty program in support of Kobie's mission to drive enterprise value through Loyalty, including bonus offer planning, management ...

Support cross-functional efforts to optimize Kobie client's loyalty program in support of Kobie's mission to drive enterprise value through Loyalty, including bonus offer planning, management ...

Positive promotion of Fleet Farm customer loyalty program, credit card, and other company ... management experience within a Big Box retailer preferred. * Proven ability to lead, coach, and ...

Store Manager (Store5540)

Maplewood, MN · On-site

$17.41 - $25.41/hr

The Store Manager is responsible for all facets of store operations and directly influences the ... Rewards guest loyalty program. * Recruit, interview, hire, assess, develop, and retain high ...

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Loyalty Program Manager information

See Maple Grove, MN salary details

$39.4K

$110K

$160.8K

How much do loyalty program manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for loyalty program manager in Maple Grove, MN is $110,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,400.00 and $135,700.00 per year, depending on experience, location, and employer.

What is the average salary for a programme manager?

The average salary for a Loyalty Program Manager typically ranges from $60,000 to $120,000 annually, depending on experience, location, and company size. Senior roles or those in larger organizations may offer higher compensation, often including bonuses and benefits. Skills in data analysis, CRM tools, and strategic planning are often valued in this role.

What are the key skills and qualifications needed to thrive as a Loyalty Program Manager, and why are they important?

To thrive as a Loyalty Program Manager, you need expertise in marketing strategy, data analysis, and customer relationship management, typically supported by a degree in marketing or business. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce, Tableau, or Excel is essential. Strong interpersonal skills, creativity, and the ability to interpret consumer insights help you design engaging programs and foster customer loyalty. These skills are crucial for building effective loyalty initiatives that drive customer retention and business growth.

How to increase members in a loyalty program?

A Loyalty Program Manager can increase members by designing attractive rewards, promoting the program through targeted marketing, and ensuring a seamless sign-up process. Analyzing customer data and feedback helps tailor offerings to boost engagement and retention. Utilizing CRM tools and tracking key metrics supports continuous improvement of the program.

Is a program manager a high paying job?

A program manager role is generally considered a high-paying position, especially in industries like technology, finance, and consulting. Salaries vary based on experience, location, and company size, but program managers often earn above average wages and may receive bonuses or other benefits.

What does a loyalty program manager do?

A loyalty program manager oversees the design, implementation, and management of customer loyalty programs to increase engagement and retention. They analyze customer data, develop strategies to reward repeat business, and collaborate with marketing and sales teams to ensure program effectiveness. Strong analytical skills and familiarity with customer relationship management (CRM) tools are essential for this role.

How does a Loyalty Program Manager typically collaborate with marketing and customer service teams?

A Loyalty Program Manager works closely with marketing teams to design and execute campaigns that drive customer engagement and retention. They also coordinate with customer service teams to ensure smooth program enrollment, address member inquiries, and resolve any issues quickly. This cross-functional collaboration ensures that the loyalty program aligns with broader business objectives and delivers a seamless experience for members. Effective communication and project management skills are key to managing these partnerships and achieving program goals.

What is the difference between Loyalty Program Manager vs Customer Relationship Manager?

AspectLoyalty Program ManagerCustomer Relationship Manager
Primary FocusDesigning and managing loyalty programs to retain customersBuilding and maintaining overall customer relationships and satisfaction
Skills & CertificationsMarketing, data analysis, CRM tools, loyalty program platformsCustomer service, communication, CRM software, sales skills
Work EnvironmentMarketing teams, loyalty platforms, retail or hospitality sectorsSales departments, customer service centers, various industries

While both roles focus on customer engagement, the Loyalty Program Manager specializes in creating and managing loyalty initiatives to boost retention, whereas the Customer Relationship Manager oversees overall customer satisfaction and relationship building. The roles often overlap but serve distinct strategic purposes within organizations.

What are the most commonly searched types of Loyalty Program jobs in Maple Grove, MN? The most popular types of Loyalty Program jobs in Maple Grove, MN are:
What job categories do people searching Loyalty Program Manager jobs in Maple Grove, MN look for? The top searched job categories for Loyalty Program Manager jobs in Maple Grove, MN are:

$93K - $124K/yr

Other

Posted 14 days ago


Job description

Job Summary

The Program Manager is responsible for directing, establishing, promoting, and maintaining specific programs and initiatives within designated customer base including large and/or critical accounts.  Effectively assist customers’ operational strategies to achieve timely and cost effective solutions. Maximize communications, job planning and service delivery to achieve customer satisfaction goals. 
 

Essential Functions

  • Manages program to ensure that implementation and prescribed activities are carried out in accordance with specified objectives.
  • Plans and develops methods and procedures for implementing program, directs and coordinates program activities, and exercises control over personnel responsible for specific functions or phases or program.
  • Proactively communicates with and seeks feedback from customers. Drives outstanding customer value and loyalty. Seeks to continuously improve customer satisfaction.
  • Reviews reports and records activities to ensure progress is being accomplished toward specified program objective and modifies or changes methodology as required to redirect activities and attain objectives.
  • Prepares program reports for superiors.
  • Controls expenditures in accordance with budget allocations.
  • Effectively communicates goals to the team and communicates with the wider organization when required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reliable attendance is required.
 

Required

  • High School Diploma or equivalent GED
  • 5 years of contract manufacturing experience

Preferred

  • Bachelor’s degree in Engineering or related field
  • 10 years of related experience

Hours

7am - 4:30pm, Monday to Friday

Compensation: 

The anticipated starting salary range for this position is $93,641 to $124,855. The exact salary may be determined on a combination of factors including the candidate's knowledge, experience, skills, abilities, and education.

Physical Demand Factors

The following physical demand factors should be used as a general guideline for employees listed under this job title.  Specific requirements will vary based on the employee’s individual work responsibilities.
 

Strength Level Rating:  Sedentary work.  Work involves exerting 10 pounds of force occasionally or a negligible amount of force to frequently lift, carry, push, pull, or otherwise move objects.

A worker in this job will frequently (from 1/3 to 2/3 of the time):

  • Reach by extending hands and arms
  • Handle objects by seizing, holding, grasping, turning or otherwise working with hands
  • Talk by expressing or exchanging communication by means of the spoken work to impart oral information
  • Hear by perceiving the nature of sounds by ear

The worker will occasionally (up to 1/3 of the time):

  • Pick, pinch, or otherwise work primarily with fingers
  • Have near acuity with clarity of vision at 20 inches or less