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Loyalty Program Manager Jobs in Maple Grove, MN (NOW HIRING)

Program Manager

Fridley, MN ยท On-site

$93K - $124K/yr

Job Summary The Program Manager is responsible for directing, establishing, promoting, and ... Drives outstanding customer value and loyalty. Seeks to continuously improve customer satisfaction.

Sr. Program Manager

Minneapolis, MN

$121K - $121K/yr

... loyalty. Our Outsource Services portfolio spans Managed Service Programs (MSP) and Recruitment Process Outsourcing (RPO), covering everything from product development and sales through delivery ...

Guest Experience Champion

Wayzata, MN ยท On-site

$40K - $45K/yr

Experience managing customer feedback platforms, guest recovery programs, or loyalty programs preferred. * Restaurant, retail, hospitality, or multi-unit experience strongly preferred. * Exceptional ...

Support cross-functional efforts to optimize Kobie client's loyalty program in support of Kobie's mission to drive enterprise value through Loyalty, including bonus offer planning, management ...

Support cross-functional efforts to optimize Kobie client's loyalty program in support of Kobie's mission to drive enterprise value through Loyalty, including bonus offer planning, management ...

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Loyalty Program Manager information

See Maple Grove, MN salary details

$39.4K

$110K

$160.8K

How much do loyalty program manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for loyalty program manager in Maple Grove, MN is $110,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,400.00 and $135,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Loyalty Program Manager, and why are they important?

To thrive as a Loyalty Program Manager, you need expertise in marketing strategy, data analysis, and customer relationship management, typically supported by a degree in marketing or business. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce, Tableau, or Excel is essential. Strong interpersonal skills, creativity, and the ability to interpret consumer insights help you design engaging programs and foster customer loyalty. These skills are crucial for building effective loyalty initiatives that drive customer retention and business growth.

What does a Loyalty Program Manager do?

A Loyalty Program Manager is responsible for designing, implementing, and managing customer loyalty programs that encourage repeat business and foster customer engagement. They analyze customer data, develop strategies to improve customer retention, and coordinate with marketing, sales, and IT teams to ensure the program's success. Additionally, they monitor program performance, handle customer feedback, and make adjustments to maximize effectiveness and customer satisfaction.

How does a Loyalty Program Manager typically collaborate with marketing and customer service teams?

A Loyalty Program Manager works closely with marketing teams to design and execute campaigns that drive customer engagement and retention. They also coordinate with customer service teams to ensure smooth program enrollment, address member inquiries, and resolve any issues quickly. This cross-functional collaboration ensures that the loyalty program aligns with broader business objectives and delivers a seamless experience for members. Effective communication and project management skills are key to managing these partnerships and achieving program goals.

What is the difference between Loyalty Program Manager vs Customer Relationship Manager?

AspectLoyalty Program ManagerCustomer Relationship Manager
Primary FocusDesigning and managing loyalty programs to retain customersBuilding and maintaining overall customer relationships and satisfaction
Skills & CertificationsMarketing, data analysis, CRM tools, loyalty program platformsCustomer service, communication, CRM software, sales skills
Work EnvironmentMarketing teams, loyalty platforms, retail or hospitality sectorsSales departments, customer service centers, various industries

While both roles focus on customer engagement, the Loyalty Program Manager specializes in creating and managing loyalty initiatives to boost retention, whereas the Customer Relationship Manager oversees overall customer satisfaction and relationship building. The roles often overlap but serve distinct strategic purposes within organizations.

What are the most commonly searched types of Loyalty Program jobs in Maple Grove, MN? The most popular types of Loyalty Program jobs in Maple Grove, MN are:
What job categories do people searching Loyalty Program Manager jobs in Maple Grove, MN look for? The top searched job categories for Loyalty Program Manager jobs in Maple Grove, MN are:
What cities near Maple Grove, MN are hiring for Loyalty Program Manager jobs? Cities near Maple Grove, MN with the most Loyalty Program Manager job openings:

Program Manager

KURT

Fridley, MN โ€ข On-site

$93K - $124K/yr

Other

Posted 25 days ago


Job description

At Kurt Die Casting our employee experience and vertical-manufacturing facility set us apart. We take pride in our employees and work to the highest standards, equipped with the tools, opportunities and technology to produce top-quality, complex aluminum and zinc die castings.
Take a virtual tour of our Die Cast Division by clicking here!
Job Summary
The Program Manager is responsible for directing, establishing, promoting, and maintaining specific programs and initiatives within designated customer base including large and/or critical accounts. Effectively assist customers' operational strategies to achieve timely and cost effective solutions. Maximize communications, job planning and service delivery to achieve customer satisfaction goals.
Essential Functions
  • Manages program to ensure that implementation and prescribed activities are carried out in accordance with specified objectives.
  • Plans and develops methods and procedures for implementing program, directs and coordinates program activities, and exercises control over personnel responsible for specific functions or phases or program.
  • Proactively communicates with and seeks feedback from customers. Drives outstanding customer value and loyalty. Seeks to continuously improve customer satisfaction.
  • Reviews reports and records activities to ensure progress is being accomplished toward specified program objective and modifies or changes methodology as required to redirect activities and attain objectives.
  • Prepares program reports for superiors.
  • Controls expenditures in accordance with budget allocations.
  • Effectively communicates goals to the team and communicates with the wider organization when required.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reliable attendance is required.
Required
  • High School Diploma or equivalent GED
  • 5 years of contract manufacturing experience

Preferred
  • Bachelor's degree in Engineering or related field
  • 10 years of related experience
  • Die Cast experience

Hours
7am - 4:30pm, Monday to Friday
Compensation
The anticipated starting salary range for this position is $93,641 to $124,855. The exact salary may be determined on a combination of factors including the candidate's knowledge, experience, skills, abilities, and education.
Physical Demand Factors
The following physical demand factors should be used as a general guideline for employees listed under this job title. Specific requirements will vary based on the employee's individual work responsibilities.
Strength Level Rating: Sedentary work. Work involves exerting 10 pounds of force occasionally or a negligible amount of force to frequently lift, carry, push, pull, or otherwise move objects.
A worker in this job will frequently (from 1/3 to 2/3 of the time):
  • Reach by extending hands and arms
  • Handle objects by seizing, holding, grasping, turning or otherwise working with hands
  • Talk by expressing or exchanging communication by means of the spoken work to impart oral information
  • Hear by perceiving the nature of sounds by ear

The worker will occasionally (up to 1/3 of the time):
  • Pick, pinch, or otherwise work primarily with fingers
  • Have near acuity with clarity of vision at 20 inches or less

100% employee owned, Kurt Die Casting is a division of Kurt Manufacturing and located near Minneapolis, MN. Employees at our die casting facility can gain experience in multiple areas of manufacturing including aluminum and zinc die casting, CNC machining, automation, and quality control. We have over 100,000 square feet of manufacturing space with the capacity and capability to service a diverse set of customers and industries. Kurt Die Casting features 20 CNC machining centers and 15 die casting machines ranging in size from 500 to 1,200 tons. Many of the castings we produce feature challenging designs that require secondary operations such as machining, finishing and assembly.
What makes Kurt different? It starts with employee ownership, what we put into our products, passion that leads to profound pride, and the endless desire to deliver perfection on time, every time. That's why we'll never settle for good enough. It's this dedication that created our legacy of excellence. If you are ready to transform your career with an industry leader, let us show you how owning something makes a difference.
Kurt Manufacturing is an Equal Opportunity Employer and embraces all individuals and what makes them unique. At Kurt we are committed to equal employment opportunities regardless of race, color, religion, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected status.
If you are a qualified individual with a disability, a disabled veteran, or an individual that has other barriers that limit your ability to access our on-line application system, please contact Human Resources at employment@kurt.com to discuss alternative ways to apply for open positions.