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Loyalty Program Manager Jobs in Flowery Branch, GA

Stord

Program Manager, Internal Systems

Atlanta, GA · On-site

... customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel ... About the Role: We're looking for a high-ownership, high-performing Program Manager to own cross ...

Stord

Program Manager, Internal Systems

Atlanta, GA

... customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel ... About the Role: We're looking for a high-ownership, high-performing Program Manager to own cross ...

Inspire Brands

Product Manager-Loyalty

Atlanta, GA

Experience working with loyalty and offer programs aplus, butnotrequired KNOWLEDGE, SKILLS ... Strong project/workflow management, prioritization, and negotiating skills * Ability to influence ...

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Loyalty Program Manager information

See Flowery Branch, GA salary details

$35.3K

$98.5K

$143.9K

How much do loyalty program manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for loyalty program manager in Flowery Branch, GA is $98,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,900.00 and $121,500.00 per year, depending on experience, location, and employer.

What does a loyalty program manager do?

A Loyalty Program Manager is responsible for designing, implementing, and managing customer loyalty programs that encourage repeat business and foster customer engagement. They analyze customer data, develop strategies to improve customer retention, and coordinate with marketing, sales, and IT teams to ensure the program's success. Additionally, they monitor program performance, handle customer feedback, and make adjustments to maximize effectiveness and customer satisfaction.

What are the key skills and qualifications needed to thrive as a loyalty program manager, and why are they important?

To thrive as a Loyalty Program Manager, you need expertise in marketing strategy, data analysis, and customer relationship management, typically supported by a degree in marketing or business. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce, Tableau, or Excel is essential. Strong interpersonal skills, creativity, and the ability to interpret consumer insights help you design engaging programs and foster customer loyalty. These skills are crucial for building effective loyalty initiatives that drive customer retention and business growth.

How does a loyalty program manager typically collaborate with marketing and customer service teams?

A Loyalty Program Manager works closely with marketing teams to design and execute campaigns that drive customer engagement and retention. They also coordinate with customer service teams to ensure smooth program enrollment, address member inquiries, and resolve any issues quickly. This cross-functional collaboration ensures that the loyalty program aligns with broader business objectives and delivers a seamless experience for members. Effective communication and project management skills are key to managing these partnerships and achieving program goals.

What is the difference between Loyalty Program Manager vs Customer Relationship Manager?

AspectLoyalty Program ManagerCustomer Relationship Manager
Primary FocusDesigning and managing loyalty programs to retain customersBuilding and maintaining overall customer relationships and satisfaction
Skills & CertificationsMarketing, data analysis, CRM tools, loyalty program platformsCustomer service, communication, CRM software, sales skills
Work EnvironmentMarketing teams, loyalty platforms, retail or hospitality sectorsSales departments, customer service centers, various industries

While both roles focus on customer engagement, the Loyalty Program Manager specializes in creating and managing loyalty initiatives to boost retention, whereas the Customer Relationship Manager oversees overall customer satisfaction and relationship building. The roles often overlap but serve distinct strategic purposes within organizations.

Which brands have the best loyalty programs?

Loyalty Program Managers evaluate brands with strong loyalty programs such as Starbucks, Amazon Prime, and Sephora, which offer extensive rewards, personalized experiences, and easy-to-use digital platforms. These programs often feature tiered rewards, mobile app integration, and data analytics to enhance customer retention. Skills in data analysis, customer engagement, and program design are essential for success in managing such programs.

What job categories do people searching Loyalty Program Manager jobs in Flowery Branch, GA look for?

The top searched job categories for Loyalty Program Manager jobs in Flowery Branch, GA are:

What cities near Flowery Branch, GA are hiring for Loyalty Program Manager jobs?

Cities near Flowery Branch, GA with the most Loyalty Program Manager job openings:

Loyalty Program Manager jobs near you
Infographic showing various Loyalty Program Manager job openings in Flowery Branch, GA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $98,505 per year, or $47.4 per hour.

Program Manager IV - Partner Programs & GTM Operations

WilsonCTS

Atlanta, GA • Remote

$90 - $104/hr

Full-time, Contractor

Posted 24 days ago

Job description

Program Manager IV - Partner Programs & GTM Operations

Location: Fully Remote (U.S.) - Eastern Time Preferred
Duration: 12-Month Contract (Strong Potential for Extension or Full-Time Conversion)
Schedule: 40 Hours/Week (Monday-Friday)
Pay Rate: $90-$104/hour

About the Opportunity

Our client, a global technology leader, is seeking an experienced Program Manager IV to join its Partner Programs Experience & Operations organization. This is a strategic opportunity to help transform a world-class partner ecosystem by designing and scaling the operational infrastructure behind a next-generation partner program.

In this role, you'll partner with executive stakeholders across Product, Engineering, Finance, Data Science, Legal, GTM Operations, and Partner Success to build innovative pricing models, partner tiering frameworks, incentive programs, and benefits experiences that drive ecosystem growth and long-term partner success.

This position is ideal for someone who enjoys solving complex business challenges, building scalable operational programs, and influencing cross-functional strategy within a fast-paced SaaS environment.

What You'll Do

As the Program Manager, you will lead strategic initiatives focused on modernizing partner operations and commercial programs, including:

Partner Tiering & Program Strategy
  • Lead the design and evolution of a scalable, points-based partner tiering framework.
  • Define partner qualification criteria, scoring methodologies, attribution logic, and governance models.
  • Ensure transparency, consistency, and auditability across tier calculations.
Benefits, Pricing & Incentives
  • Drive the rollout of a modern partner benefits marketplace.
  • Design operational processes for partner incentives, pricing, rebates, revenue-sharing, enablement benefits, and partner rewards.
  • Develop scalable rollout strategies, pilot programs, and phased product launches.
Program Operations & Systems
  • Partner with Product and Engineering teams to integrate partner program logic into enterprise systems.
  • Define data governance, reporting standards, dashboards, and operational workflows.
  • Ensure alignment across partner management platforms, reporting tools, and downstream systems.
Cross-Functional Leadership
  • Collaborate with Finance, Legal, Product, GTM Operations, Analytics, and Compliance teams to establish governance and operational excellence.
  • Represent operational priorities within executive program governance forums.
  • Establish KPIs that measure partner engagement, incentive adoption, and overall program success.
Process Improvement & Automation
  • Identify opportunities to automate high-impact operational workflows.
  • Develop scalable SOPs and operational documentation.
  • Support future-state initiatives involving AI-driven partner insights, intelligent scoring models, and personalized partner experiences.
Required Qualifications
  • 10+ years of experience in Program Management, Partner Programs, GTM Operations, Channel Strategy, Customer Incentives, or related business operations.
  • Experience designing and launching partner tiering, loyalty, pricing, or incentive programs.
  • Strong understanding of partner commercial models, including:
    • Reseller Programs
    • Referral Programs
    • Revenue Share Models
    • Channel Partnerships
  • Experience working within enterprise SaaS, technology, fintech, or platform organizations.
  • Hands-on experience with enterprise tools such as:
    • Salesforce
    • PRM (Partner Relationship Management) platforms
    • Gainsight
    • Airtable
    • Similar CRM/operations platforms
  • Strong stakeholder management skills with experience collaborating across Product, Engineering, Finance, Legal, Analytics, and Operations.
  • Excellent communication, documentation, and executive presentation skills.
  • Proven ability to lead large, cross-functional initiatives from strategy through execution.
Preferred Qualifications
  • Experience building or scaling global partner ecosystems.
  • Knowledge of revenue recognition, compliance, and incentive governance.
  • Experience working with points-based loyalty or engagement programs.
  • Exposure to AI-enabled operations, automation, or intelligent workflow design.
Top Skills

Partner Program Strategy & Operations
GTM Programs & Business Operations
Pricing, Incentives & Commercial Models
Partner Tiering & Loyalty Frameworks
Cross-Functional Program Leadership

Why Apply?
  • Fully Remote U.S. opportunity
  • Join a globally recognized technology organization
  • Lead highly visible strategic initiatives
  • Work with executive leadership across multiple business functions
  • Opportunity to convert into a full-time position
  • Competitive hourly compensation

Apply