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Loyalty Program Manager Jobs in Nevada (NOW HIRING)

SilvertonCasino

LOYALTY CASHIER

Las Vegas, NV · On-site

$11 - $15/hr

Performs loyalty program functions including, but not limited to, desk operations, Guest database management, cash and program related promotions. * Execute offer and promotional strategies for the ...

SILVERTON CASINO LLC

LOYALTY CASHIER

Las Vegas, NV · On-site

$11 - $15/hr

Loyalty Cashiers are responsible for completing monetary transactions, exchanging tokens ... database management, cash and program related promotions. * Execute offer and promotional ...

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Loyalty Program Manager information

See Nevada salary details

$39.2K

$109.4K

$159.9K

How much do loyalty program manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for loyalty program manager in Nevada is $109,428.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $134,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Loyalty Program Manager, and why are they important?

To thrive as a Loyalty Program Manager, you need expertise in marketing strategy, data analysis, and customer relationship management, typically supported by a degree in marketing or business. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce, Tableau, or Excel is essential. Strong interpersonal skills, creativity, and the ability to interpret consumer insights help you design engaging programs and foster customer loyalty. These skills are crucial for building effective loyalty initiatives that drive customer retention and business growth.

What does a Loyalty Program Manager do?

A Loyalty Program Manager is responsible for designing, implementing, and managing customer loyalty programs that encourage repeat business and foster customer engagement. They analyze customer data, develop strategies to improve customer retention, and coordinate with marketing, sales, and IT teams to ensure the program's success. Additionally, they monitor program performance, handle customer feedback, and make adjustments to maximize effectiveness and customer satisfaction.

How does a Loyalty Program Manager typically collaborate with marketing and customer service teams?

A Loyalty Program Manager works closely with marketing teams to design and execute campaigns that drive customer engagement and retention. They also coordinate with customer service teams to ensure smooth program enrollment, address member inquiries, and resolve any issues quickly. This cross-functional collaboration ensures that the loyalty program aligns with broader business objectives and delivers a seamless experience for members. Effective communication and project management skills are key to managing these partnerships and achieving program goals.

What is the difference between Loyalty Program Manager vs Customer Relationship Manager?

AspectLoyalty Program ManagerCustomer Relationship Manager
Primary FocusDesigning and managing loyalty programs to retain customersBuilding and maintaining overall customer relationships and satisfaction
Skills & CertificationsMarketing, data analysis, CRM tools, loyalty program platformsCustomer service, communication, CRM software, sales skills
Work EnvironmentMarketing teams, loyalty platforms, retail or hospitality sectorsSales departments, customer service centers, various industries

While both roles focus on customer engagement, the Loyalty Program Manager specializes in creating and managing loyalty initiatives to boost retention, whereas the Customer Relationship Manager oversees overall customer satisfaction and relationship building. The roles often overlap but serve distinct strategic purposes within organizations.

What are the most commonly searched types of Loyalty Program jobs in Nevada? The most popular types of Loyalty Program jobs in Nevada are:
What are popular job titles related to Loyalty Program Manager jobs in Nevada? For Loyalty Program Manager jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Loyalty Program Manager jobs in Nevada look for? The top searched job categories for Loyalty Program Manager jobs in Nevada are:
Loyalty Program Manager jobs near you
Infographic showing various Loyalty Program Manager job openings in Nevada as of July 2026, with employment types broken down into 1% As Needed, 64% Full Time, 28% Part Time, 1% Temporary, and 6% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $109,428 per year, or $52.6 per hour.

LOYALTY CASHIER

SilvertonCasino

Las Vegas, NV • On-site

$11 - $15/hr

Other

Re-posted 9 days ago

Job description

General Summary of Job Duties: The Loyalty Cashier is responsible for providing exceptional guest service and supporting Silverton's loyal guests. Loyalty Cashiers are responsible for completing monetary transactions, exchanging tokens, processing wire transfers, performing credit checks and balancing at the end of the shift, as well as assisting guests with offers and promotions offered by the Silverton loyalty program and enrolling players into the loyalty program. The ideal candidate will create a work environment that supports our core values, promotes integrity, teamwork, performance, recognition and mutual respect. All responsibilities are to be performed in accordance with all gaming laws and regulations.
Principle Responsibilities and Duties Includes, but is not limited to:
  • Provides excellent service consistent with the property's core service standards and brand attributes.
  • Conducts marker and front money transactions on player accounts including deposits, withdrawals, redemptions and issuances.
  • Assists guests with redemption and/or purchase of chips and tickets.
  • Operates computer systems to process and verify guest credit and check-cashing activity as well as exchanging chips, tokens and promotional items for cash.
  • Documents all recordable transactions in accordance with company standards and Title 31 regulations.
  • Cashes personal checks and assists guests with cash advances in accordance with vendor instructions and specified guidelines.
  • Secures company assets and balances bank at end of shift.
  • Verifies and redeems all acceptable types of foreign currencies.
  • Performs mathematical calculations utilizing a calculator or adding machine.
  • Maintains a high quality of guest service in accordance with Silverton standards.
  • Accurately enrolls players in the Oasis program, issues loyalty cards and inputs guest data into the computer system, ensuring data accuracy.
  • Performs loyalty program functions including, but not limited to, desk operations, Guest database management, cash and program related promotions.
  • Execute offer and promotional strategies for the PKMS program.
  • Has proficiency in navigating and operating multiple system applications.
  • Provides follow-up to ensure completion and satisfaction for requests and logged service breakdowns.
  • Can articulately explain all marketing promotions to our guests.
  • Assists in resolving member challenges within the limits of authority and empowerment, while adhering to Silverton standards and brand attributes.
  • Stays informed and knowledgeable about all casino events, promotions, offers and rate codes.
  • Fosters positive working relationships with all departments, including Marketing, Promotions, Hotel Front Desk, Retail, Entertainment, and Food & Beverage.
  • Provides tech support in helping customers with issues or inquiries related to the Silverton app.
  • Performs data management tasks such as merging duplicate accounts and ensuring a clean hygiene of the Silverton loyalty database.
  • Maintains safety and cleanliness of department area.
  • Performs other duties as assigned.

General Job Responsibilities and Duties:
  • Maintain a high quality of guest service according to Silverton Be Amazing Service Standards.
  • Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
  • Adhere to all appearance and uniform standards.
  • Maintain an open line of communication with Managers.
  • Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors.
  • Ability to accept performance feedback in a professional manner.
  • Regular attendance on all scheduled shifts is considered an essential function of the job.
  • Arriving on time for all scheduled shifts is considered an essential function of the job.
  • Other duties as assigned.

To perform the job successfully, an individual should demonstrate the following Silverton Values:
  • Character: Always do the right thing and treat everyone with dignity and respect
  • Collaboration: Celebrate Diverse ideas, thought and talents.
  • Care: Be KIND to yourself and each other.
  • Fun: Our guests are here to have FUN, so we should have FUN, too.
  • Excellence: Be Amazing!

Skills, Education & Other Requirements:
  • At least six months of previous Casino Cage Cashier experience in a similar or related field.
  • At least two years of cash handling experience in a similar or related field.
  • Strong computer skills with the ability to comfortably navigate multiple, complex systems.
  • Proficient in mathematical computations including addition, subtraction, multiplication and division.
  • Ability to work varied shifts, including nights, weekends and holidays.
  • Ability to effectively communicate in English.
  • Polished appearance and demeanor.
  • Excellent customer service skills.
  • Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
  • At least 21 years of age.

Preferred:
  • Working knowledge of gaming regulations.
  • Strong understanding of fraud prevention and credit scams.
  • At least one year of previous Casino Operations, Casino Marketing or similar role in an integrated setting.
  • Familiarity with casino loyalty and loyalty program(s).

Required:
  • Must have a Nevada Gaming Registration.
  • Must establish eligibility to work in the United States.

Machinery, Work Equipment, Programs, Software, Hardware Used
  • Basic computer skills, Word and Excel
  • Ability to 10-Key
  • Ticketing System (Quickets)
  • Oasis (Pitboss & Super Playmates)
  • TRILOGY (Power Kiosk Management System)
  • Floor Monitor for TITLE 31
  • NEWAVE for payroll check cashing.
  • CASH CLUB for Credit Card transaction and E-check.

Apply