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Lowes Customer Service Jobs (NOW HIRING)

Lowe's

Seasonal Cashier

Smithfield, NC

$11.25 - $14.75/hr

Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Seeks out customers to understand his/her needs and assists in ...

Lowe's

Seasonal Cashier

Lawton, OK

$12.75 - $16.75/hr

Key Responsibilities Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs Seeks out customers to understand his/her ...

Lowe's

Seasonal Cashier

Mansfield, PA

$11.50 - $15/hr

Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Seeks out customers to understand his/her needs and assists in ...

Lowe's

Seasonal Cashier

Rogers, AR

$11 - $14.25/hr

Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Seeks out customers to understand his/her needs and assists in ...

Lowe's

Seasonal Cashier

Anderson, IN

$11.25 - $14.75/hr

Key Responsibilities Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs Seeks out customers to understand his/her ...

Lowe's

Seasonal Cashier

State College, PA

$12.75 - $16.75/hr

Key Responsibilities Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs Seeks out customers to understand his/her ...

Lowe's

Seasonal Cashier

Lexington, NC

$11.75 - $15.25/hr

Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Seeks out customers to understand his/her needs and assists in ...

Lowe's

Seasonal Cashier

Fairfax, VA

$13.25 - $17.50/hr

Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Seeks out customers to understand his/her needs and assists in ...

Lowe's

Seasonal Cashier

Ruckersville, VA

$11.50 - $15/hr

Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Seeks out customers to understand his/her needs and assists in ...

Lowe's

Seasonal Cashier

Tallahassee, FL · On-site

$12.25 - $16.25/hr

Key Responsibilities Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs Seeks out customers to understand his/her ...

Lowe's

Seasonal Cashier

Franklin, TN

$12.75 - $16.75/hr

Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Seeks out customers to understand his/her needs and assists in ...

Lowe's

Seasonal Cashier

Kentwood, MI

$12 - $15.50/hr

Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Seeks out customers to understand his/her needs and assists in ...

Lowe's

Seasonal Cashier

Roanoke, VA

$11.25 - $14.50/hr

Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Seeks out customers to understand his/her needs and assists in ...

Lowe's

Seasonal Cashier

Canton, GA · On-site

$12.25 - $16/hr

Key Responsibilities Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs Seeks out customers to understand his/her ...

Lowe's

Seasonal Cashier

Howell, MI · On-site

$12.25 - $16/hr

Key Responsibilities Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs Seeks out customers to understand his/her ...

Lowe's

Seasonal Cashier

Hanover, PA

$12.50 - $16.25/hr

Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Seeks out customers to understand his/her needs and assists in ...

Lowe's

Seasonal Cashier

North Little Rock, AR

$12.50 - $16.25/hr

Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Seeks out customers to understand his/her needs and assists in ...

Lowe's

Seasonal Cashier

Wheeling, WV

$13 - $17/hr

Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Seeks out customers to understand his/her needs and assists in ...

Lowe's

Seasonal Cashier

Greeneville, TN · On-site

$11.50 - $15/hr

Key Responsibilities Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs Seeks out customers to understand his/her ...

Lowe's

Seasonal Cashier

Troy, AL

$12.25 - $16/hr

Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Seeks out customers to understand his/her needs and assists in ...

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Lowes Customer Service information

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$9

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$26

How much do lowes customer service jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for lowes customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Lowes Customer Service vs Lowes Sales Associate?

AspectLowes Customer ServiceLowes Sales Associate
Primary RoleAssist customers with inquiries, returns, and service issuesHelp customers find products, provide product information, and promote sales
Required SkillsCustomer service, communication, problem-solvingProduct knowledge, sales skills, customer interaction
Work EnvironmentFront-end customer service areaSales floor, product displays
Common CertificationsNone required, but retail/customer service experience preferredNone required, sales experience beneficial

Both roles involve customer interaction within the retail environment at Lowes. Customer Service focuses on resolving issues and assisting with service-related needs, while Sales Associates actively promote products and drive sales. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a Lowe's Customer Service Associate, and why are they important?

To thrive as a Lowe's Customer Service Associate, you need strong interpersonal skills, product knowledge, and basic retail experience, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and store communication devices is typically required. Outstanding communication, patience, and problem-solving abilities help associates build rapport with customers and handle a variety of inquiries. These skills ensure a positive shopping experience, drive customer satisfaction, and contribute to store success.

What are some common challenges faced by Lowe's Customer Service associates and how can they be managed?

Lowe's Customer Service associates often handle a high volume of customer inquiries, ranging from product availability to order issues and returns. One common challenge is managing difficult situations with dissatisfied customers while maintaining a positive and professional demeanor. Associates are encouraged to use active listening, clear communication, and company resources to resolve problems efficiently. Collaborating with team members and supervisors is also essential to ensure customers receive timely support, and ongoing training helps associates stay updated on products and store policies.

What are Lowe's customer service associates?

Lowe's customer service associates are employees who assist customers in-store or over the phone with product inquiries, locating items, providing recommendations, and addressing concerns or complaints. They play a key role in ensuring that shoppers have a positive experience by offering knowledgeable and friendly support. These associates may also help with returns, exchanges, and checkout, and are often cross-trained to work in various departments throughout the store.
More about Lowes Customer Service jobs
What cities are hiring for Lowes Customer Service jobs? Cities with the most Lowes Customer Service job openings:
What are the most commonly searched types of Lowes Customer Service jobs? The most popular types of Lowes Customer Service jobs are:
What states have the most Lowes Customer Service jobs? States with the most job openings for Lowes Customer Service jobs include:
What job categories do people searching Lowes Customer Service jobs look for? The top searched job categories for Lowes Customer Service jobs are:
Lowes Customer Service jobs near you
Infographic showing various Lowes Customer Service job openings in the United States as of May 2026, with employment types broken down into 33% As Needed, and 67% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Seasonal Cashier

Seasonal Cashier

Lowe's

Smithfield, NC

$11.25 - $14.75/hr

Full-time

Posted 28 days ago

Lowe's rating

6.8

Company rating: 6.8 out of 10

Lowe's

Based on 5,055 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 93,364 frontline employees who took The Breakroom Quiz

The best things about working at Lowe's

  • 89%

    89% say they get paid time off

    say they get paid time off

  • 81%

    81% say their health insurance is affordable

    say their health insurance is affordable

  • 75%

    75% Part-time workers get health insurance

    Part-time workers get health insurance

Featured by Lowe's, based on 5055 Breakroom Quiz responses from their frontline employees

Job description

Key Responsibilities
  • Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
  • Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
  • Listens to and responds knowledgeably and promptly to customer and associate questions by taking them to areas of the store and walking them through projects when necessary
  • Demonstrates sincere appreciation to customers
  • Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
  • Writes customer contracts and invoices for equipment rental and tool repairs (Tool Rental Department)
  • Cross-functionally trains in other areas of the store to help deliver the best customer service
  • Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
  • Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
  • Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
  • Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
  • Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler, tool rentals)

Required Qualifications
  • Less than 1 Year Experience using a computer, including inputting, accessing, modifying, or outputting information
  • Less than 1 Year Experience using common retail technology, such as smart phones and tablets
  • Less than 1 Year Retail experience, performing tasks such as: identifying and selling products based on customer needs; explaining warranties, product features, and benefits; assisting customers in locating products; building customer relationships; identifying and resolving customer issues; zone recovery; and housekeeping
  • Ability to obtain sales related licensure or registration as may be required by law

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Working at Lowe's

Perks for frontline workers

From Lowe's, via Breakroom

  • Bonus opportunities

  • Tuition-free education assistance

  • Flexible scheduling options

  • 401(K) with up to 4.25% company match

  • Up to 10 weeks of paid maternity leave & 4 weeks of paid parental leave

  • Paid time off

  • Access to comprehensive healthcare options

  • Employee stock purchase plan

What to expect from working at Lowe's

From Lowe's

About Lowe's, in their own words

From Lowe's

Since 1921, home improvers of all stripes have relied on us to have the products and services they need. Our commitment to our customers drives every decision we make, from the products on our shelves to developing a more sustainable supply chain and robust philanthropy. We set the standard for corporate responsibility and thoughtful customer service in home improvement retail.

Walk into any of our stores, distribution centers, or offices, and you'll find a driven team of collaborators, builders, and visionaries. As an associate, you will be empowered to learn and grow in your career. From solving customer problems to providing disaster relief, your hard work will help us build a solid foundation for the success of future generations.

Company values

From Lowe's

Our Core Behaviors:

  • Focus on Customers
  • Deliver Results
  • Take Action
  • Show Courage
  • Continue Learning

Our Values:

  • Service Minded
  • Collaborative
  • Inclusive
  • Respectful
  • Driven to Win

What Lowe's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Lowe's logo

About Lowe's

Sourced by ZipRecruiter

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe's and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Mooresville, NC, US

Year founded

1946

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