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Loop Support Jobs in New York (NOW HIRING)

Loop AI

Product Marketing Manager

New York, NY

$168K/yr

Help strengthen Loop's presence across the restaurant and hospitality ecosystem. Support conference strategy, customer engagement, executive visibility, and post-event follow-through with a strong ...

Loop AI

Product Marketing Manager

New York, NY

$168K/yr

Help strengthen Loop's presence across the restaurant and hospitality ecosystem. Support conference strategy, customer engagement, executive visibility, and post-event follow-through with a strong ...

Loop AI

Product Marketing Manager

New York, NY · On-site

$168K/yr

Help strengthen Loop's presence across the restaurant and hospitality ecosystem. Support conference strategy, customer engagement, executive visibility, and post-event follow-through with a strong ...

Loop AI

Product Marketing Manager

New York, NY · On-site

$130K - $180K/yr

Loop is building the enterprise co-pilot for restaurants, starting with delivery. Over the last 3 ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Loop AI

Mid Market Account Executive

New York, NY

$100K - $120K/yr

With Loop, restaurants can view their P&L in real time, automate closing books, improve order ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Loop AI

Mid Market Account Executive

New York, NY

Company Overview Loop is building the enterprise co-pilot for restaurants, starting with delivery ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

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Loop Support information

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How much do loop support jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for loop support in New York is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.36 per hour, depending on experience, location, and employer.

What are typical daily responsibilities for someone working in Loop Support?

In a Loop Support role, you'll typically be responsible for monitoring and troubleshooting network loops, responding to service tickets, and coordinating with field technicians to resolve connectivity issues. You may also be tasked with running diagnostics, updating documentation, and communicating resolution updates to both internal teams and customers. Collaboration with network engineers and customer support teams is common, ensuring issues are addressed effectively and efficiently. This hands-on, problem-solving environment offers valuable exposure to network operations and the opportunity to develop technical expertise.

What are the key skills and qualifications needed to thrive in the Loop Support position, and why are they important?

To excel as a Loop Support specialist, you generally need strong troubleshooting skills, familiarity with telecommunications or network systems, and at least a high school diploma or relevant technical certification. Experience with loop management software, ticketing systems, and diagnostic tools such as OTDR (Optical Time-Domain Reflectometer) is often required. Attention to detail, effective communication, and a collaborative mindset are crucial soft skills in this position. These abilities are vital to minimizing service disruptions, resolving issues efficiently, and ensuring high network reliability for clients.

What is a Loop Support job?

A Loop Support job typically involves assisting in the monitoring, maintenance, and troubleshooting of communication or operational loops within a system. This role often supports technical teams by ensuring smooth workflow, diagnosing issues, and providing solutions to maintain efficiency. Responsibilities may vary by industry but often include data analysis, reporting, and real-time problem-solving. Effective communication and attention to detail are key skills for success in this role.

What are popular job titles related to Loop Support jobs in New York? For Loop Support jobs in New York, the most frequently searched job titles are:
What job categories do people searching Loop Support jobs in New York look for? The top searched job categories for Loop Support jobs in New York are:
Loop Support jobs near you

Delivery Strategist - Restaurant Finance Strategy

Loop AI

New York, NY

$120K - $180K/yr

Full-time

Posted 21 days ago

Job description

About Loop: 
Loop is an agentic restaurant intelligence software that augments back office of restaurant chains by automating workflows and delivering intelligence across the finance, operations and marketing functions. Loop deploys AI agents built by our in-house team of AI engineers, strategists and subject matter experts into restaurant brands bringing industry best practices in handling complex internal functions. We have offices in San Francisco, New York, Tampa and India. 
 
Loop is one of the fastest growing restaurant technology companies powering a few billion dollars in revenue and growing to serve 10K+ restaurants within 3 years across some of the most recognizable brands of the USA, helping them grow their topline & bottomline. 
 
Loop is built by a world class team of entrepreneurs, operators, leaders and AI engineers from different industries, ranging from cutting edge big-tech, management consulting, investment banking among others across companies like Uber, Google, Amazon, McKinsey and others. 
 
About the Role: 
As a Delivery strategist in the Strategy & Operations charter of Loop, you are a custodian of value delivered to Loop's customers through our finance product. Loop's products power a few billion dollars in revenue today and are poised to scale multifold over the next few years. As the products and the scope of service expands, you are expected to be the value custodian of Loop's enterprise customers, obsessing over customer outcomes and optimizing for key metrics like time to value, engagement & outcomes for the finance product of Loop, Balance. 
 
In this role, you will cross-functionally impact our customer strategy by collaborating across functions like Sales/ GTM, Product Operations, Product & Customer Success while owning key customer value metrics. 
 
Responsibilities:
  • Ownership of key customer value metrics
  • Building playbooks for the sales and customer support functions
  • Ownership of all internal processes across analytics, product surfaces, content and communications across functions to ensure 10-star value delivery to customers
  • Ownership of internal processes needed to monitor and improve agentic workflows, not limited to evals, system prompts, creating templates and agentic workflows for customers, etc
  • Collaborating with the GTM/ Customer Success teams to own the implementation and business roadmap, taking business needs and customer needs into account  
Eligibility/ Fit: You are most likely a strong candidate for this role if you:
  • Have at least 5-8 years of experience in a finance, F,P&A or accounting role in a direct to consumer brand or in the E-commerce, CPG, hospitality or the restaurant industry 
  • Have been a Senior financial controller, manager or senior manager of finance, managing the lifecycle across accounting, F,P&A & treasury 
  • Are inherently a great sales person - be it selling a product, vision, idea, project or anything else! 
  • Have the ability to break fairly complex problems into smaller parts and build the necessary processes and systems around them. 
  • Have the ability to think metrics, funnels and dashboards
  • Have exhibited leadership while also having worked in IC roles across your previous roles 
  • Have the ability to understand complex customer/ business problem statements from the lens of business and can make tradeoffs and build for the right customer outcomes
  • Demonstrate key cultural values of Loop across radical ownership, customer obsession and have the ability to lose no time & move fast on solving problems. 
  • Are a CFA/ CPA charter holder 
  • Have a strong hunger for personal growth and wish to build and deploy products of the next generation at scale, as an operator or a founder. 
$120,000 - $180,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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