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Long Term Virtual Customer Service Representative Jobs

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Chichester, NH · On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...

CSR - CSR

Norwalk, CT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Say goodbye to boring! Break free and join Bender where no two days are alike! BENDER is seeking a dynamic Customer Service Representative (CSR) for our high ...

New

Captures, complete tasks, and organizes Virtual Mail Retail Customer Service Representative - Role Requirements: * Must be able to stand behind a sales counter for extended periods of time * Must be ...

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Long Term Virtual Customer Service Representative information

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$9

$18

$26

How much do long term virtual customer service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for long term virtual customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a long term virtual customer service representative?

Long Term Virtual Customer Service Representatives are professionals who provide customer support services remotely, typically from their home or another off-site location, over an extended period. They handle inquiries, resolve issues, and assist customers via phone, email, chat, or other online platforms. These representatives play a vital role in ensuring customer satisfaction and building loyalty for businesses, often working as part of a team. The 'long term' aspect emphasizes ongoing employment rather than temporary or seasonal work, offering stability and opportunities for growth within the company.

What are the key skills and qualifications needed to thrive as a long term virtual customer service representative?

To thrive as a Long Term Virtual Customer Service Representative, you need excellent verbal and written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, live chat platforms, and call management systems is usually required. Strong active listening, patience, and self-motivation are standout soft skills for this remote role. These skills and qualities ensure efficient customer support, high satisfaction rates, and sustained performance in a virtual environment.

What are the main challenges faced by long term virtual customer service representatives and how can they be addressed?

One common challenge for Long Term Virtual Customer Service Representatives is maintaining clear communication and rapport with customers and team members without face-to-face interaction. Effective use of digital communication tools, regular check-ins with supervisors, and participating in virtual team meetings can help bridge the gap. Managing time efficiently and creating a dedicated workspace at home are also important for staying productive and avoiding burnout. Seeking feedback regularly and taking advantage of ongoing training opportunities can further improve performance and job satisfaction.

What is the difference between Long Term Virtual Customer Service Representative vs Part-Time Virtual Customer Service Representative?

AspectLong Term Virtual Customer Service RepresentativePart-Time Virtual Customer Service Representative
Work DurationTypically ongoing, long-term employmentShort-term or flexible, based on shifts or projects
Work HoursUsually full-time or consistent scheduleLimited hours, flexible scheduling
CredentialsCustomer service experience, communication skillsSimilar credentials, often less experience required
Work EnvironmentRemote, home-based setupRemote, home-based setup
Employer UsageCompanies seeking long-term customer supportBusinesses needing temporary or seasonal support

While both roles involve remote customer service, the Long Term Virtual Customer Service Representative is focused on ongoing, stable employment, whereas the Part-Time Virtual Customer Service Representative offers more flexible, short-term opportunities. The credentials and work environment are similar, but the employment duration and scheduling differ.

More about Long Term Virtual Customer Service Representative jobs

What cities are hiring for Long Term Virtual Customer Service Representative jobs?

Cities with the most Long Term Virtual Customer Service Representative job openings:

What are the most commonly searched types of Virtual Customer Service Representative jobs?

The most popular types of Virtual Customer Service Representative jobs are:

What job categories do people searching Long Term Virtual Customer Service Representative jobs look for?

The top searched job categories for Long Term Virtual Customer Service Representative jobs are:

Infographic showing various Long Term Virtual Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

HONEST ABE'S HOME SERVICES

Osage Beach, MO

$15.25 - $20.75/hr

Full-time

Re-posted 18 days ago


Job description

We are looking for a customer-oriented Service Representative. A Customer Service Representative (CSR) will act as a liaison to provide product/service information and resolve any emerging problems that our customer accounts may face with accuracy and efficiency. The best CSRs are genuinely excited to help customers; they're patient, empathetic, and passionately communicative. They love to talk. Customer Service Representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities:

  • Manage large amounts of incoming calls
  • Make large amounts of outbound calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Follow up with customers on the quality of the service technician provided during their service call.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Extreme enthusiasm for the company and what it provides to their customers and employees!

Skills:

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Sales Skills
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Communication method(s) used:

  • Email
  • Phone
  • Chat

Schedule:

  • Monday to Friday Day shift
  • Rotating On Call Nights & Weekends

Work Remotely:

  • Hybrid

Benefits:

  • Flexible schedule
  • On-the-job training

Experience level:

  • 2 years

Shift:

  • Day shift
  • Rotating shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

Work setting:

  • Call center
  • In-person

Education:

  • High school or equivalent (Required)

Experience:

  • call center: 2 years (Preferred)
  • customer service: 2 years (Preferred)

Ability to Relocate:

  • Osage Beach, MO 65065: Relocate before starting work (Required)

Work Location: In person