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Long Term Virtual Customer Service Representative Jobs

Sila Services

Customer Service Representative

Littleton, MA · On-site

$21 - $25/hr

... Long-Term Disability Insurance - Paid Holidays - Paid Time Off (PTO) - Parental Leave - Tuition ... This CSR position allows you to be the conduit between customers and technicians as well as stretch ...

50Floor

Customer Service Representative

Charlotte, NC

$17 - $20/hr

Customer Service Representative Work Location: Onsite - Charlotte Industry: Home Improvement ... Short-term & Long-term Disability * Ancillary Insurance for Accident, Critical Illness, Long-term ...

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Long Term Virtual Customer Service Representative information

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How much do long term virtual customer service representative jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for long term virtual customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Long Term Virtual Customer Service Representative, and why are they important?

To thrive as a Long Term Virtual Customer Service Representative, you need excellent verbal and written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, live chat platforms, and call management systems is usually required. Strong active listening, patience, and self-motivation are standout soft skills for this remote role. These skills and qualities ensure efficient customer support, high satisfaction rates, and sustained performance in a virtual environment.

What jobs pay 4000 a week without a degree?

Long Term Virtual Customer Service Representatives can earn around $4,000 weekly through high-volume, remote call handling, especially with experience and performance bonuses. Other roles like sales managers, real estate brokers, or freelance consultants may also reach this income level without a degree, often requiring strong skills, certifications, or extensive experience.

How to make 1000 a week remotely?

A Long Term Virtual Customer Service Representative can earn $1,000 or more weekly by working full-time hours, often 40 hours or more, and handling high-volume customer inquiries. Increasing earnings may involve gaining specialized skills, certifications, or working for companies that offer higher pay rates or bonuses, and utilizing tools like CRM software to improve efficiency.

What are the main challenges faced by Long Term Virtual Customer Service Representatives and how can they be addressed?

One common challenge for Long Term Virtual Customer Service Representatives is maintaining clear communication and rapport with customers and team members without face-to-face interaction. Effective use of digital communication tools, regular check-ins with supervisors, and participating in virtual team meetings can help bridge the gap. Managing time efficiently and creating a dedicated workspace at home are also important for staying productive and avoiding burnout. Seeking feedback regularly and taking advantage of ongoing training opportunities can further improve performance and job satisfaction.

What is the difference between Long Term Virtual Customer Service Representative vs Part-Time Virtual Customer Service Representative?

AspectLong Term Virtual Customer Service RepresentativePart-Time Virtual Customer Service Representative
Work DurationTypically ongoing, long-term employmentShort-term or flexible, based on shifts or projects
Work HoursUsually full-time or consistent scheduleLimited hours, flexible scheduling
CredentialsCustomer service experience, communication skillsSimilar credentials, often less experience required
Work EnvironmentRemote, home-based setupRemote, home-based setup
Employer UsageCompanies seeking long-term customer supportBusinesses needing temporary or seasonal support

While both roles involve remote customer service, the Long Term Virtual Customer Service Representative is focused on ongoing, stable employment, whereas the Part-Time Virtual Customer Service Representative offers more flexible, short-term opportunities. The credentials and work environment are similar, but the employment duration and scheduling differ.

How can I make 2000 a week working from home?

A Long Term Virtual Customer Service Representative can potentially earn $2,000 weekly by working full-time hours, often 40 hours or more, and handling high-volume customer inquiries. Increasing earnings may involve gaining specialized skills, certifications, or working for companies that offer higher pay rates or performance bonuses, as well as utilizing tools like CRM software to improve efficiency.

What jobs can I transition to from customer service?

A Long Term Virtual Customer Service Representative can transition to roles such as sales, account management, technical support, or administrative positions, leveraging skills in communication, problem-solving, and technology. These roles often require familiarity with CRM software, strong interpersonal skills, and the ability to work independently in a remote environment.

What are Long Term Virtual Customer Service Representatives?

Long Term Virtual Customer Service Representatives are professionals who provide customer support services remotely, typically from their home or another off-site location, over an extended period. They handle inquiries, resolve issues, and assist customers via phone, email, chat, or other online platforms. These representatives play a vital role in ensuring customer satisfaction and building loyalty for businesses, often working as part of a team. The 'long term' aspect emphasizes ongoing employment rather than temporary or seasonal work, offering stability and opportunities for growth within the company.
More about Long Term Virtual Customer Service Representative jobs
What cities are hiring for Long Term Virtual Customer Service Representative jobs? Cities with the most Long Term Virtual Customer Service Representative job openings:
What are the most commonly searched types of Virtual Customer Service Representative jobs? The most popular types of Virtual Customer Service Representative jobs are:
What job categories do people searching Long Term Virtual Customer Service Representative jobs look for? The top searched job categories for Long Term Virtual Customer Service Representative jobs are:
Long Term Virtual Customer Service Representative jobs near you
Infographic showing various Long Term Virtual Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Sila Services

Littleton, MA • On-site

$21 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Nashoba Air & BoilerWorks - Customer Service Representative
Nashoba Air & BoilerWorks is Nashoba Valley's premiere employer within the HVAC, Plumbing, and Electrical industry. Our focus on providing a best-in-class workplace and world-class service has opened the need for a Customer Service Representative with a track record of providing exceptional customer service to join our team! Whether you are a seasoned veteran or a novice; if you have a "can-do" spirit and a drive to succeed we want you to come grow with us!
Why Nashoba Air & BoilerWorks?
We feel a deep personal responsibility to our employees. We seek to create and maintain an environment
where every employee is provided the opportunity to develop his or her maximum potential, a warm and friendly work environment and career opportunities.
If you possess that special combination of mechanical skills, a desire to learn and enjoy helping homeowners, Nashoba Air & BoilerWorks is where you want to be. When we hire, it's not only experience that we look for. If you've got the right attitude, ambition, and desire to excel in the trades, we'll ensure that you get the proper training to succeed. We demonstrate this commitment every day, it's our investment in employee growth that makes Nashoba Air & BoilerWorks a premier place to work.
In exchange for your skillset and commitment, we offer:
- 401(k) with Company Match
- High-quality, Affordable Medical, Dental, and Vision Insurance
- Health Savings Account with company contributions
- Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
- Paid Holidays
- Paid Time Off (PTO)
- Parental Leave
- Tuition reimbursement
- Special deals/Discounts on a variety of services and entertainment
- Family & friends discounts on services
- Yearly Performance Reviews
CUSTOMER SERVICE REPRESENTATIVE
At Nashoba Air & BoilerWorks, we pride ourselves on customer service and integrity. You've probably seen our trucks and our ads or even our office in Littleton, MA. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. People often come to us looking for a job, and they stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
***Our rapid growth has opened the need for a Customer Service Representative to join our team! This CSR position allows you to be the conduit between customers and technicians as well as stretch your creative wings by creating social media marketing content and lead generation!***
The Customer Service Rep is responsible for the following:
Maintaining high level of productivity.
Managing incoming calls and customer service inquiries.
Generating sales leads that develop into new customers.
Identifying and assessing customers' needs to achieve satisfaction.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer issues.
Obtaining product knowledge so that you can answer questions.
Processing orders, forms, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communication with colleagues as necessary.
Ensure customer satisfaction and provide professional customer support.
The ideal Customer Service Representative must have:
The ability to work Monday through Friday + rotational Saturday
Excellent communication, organizational, and interpersonal skills.
Ability to stay calm when customers are stressed or upset.
Encouraging and motivating personality
A polished and professional demeanor.
Self-motivation and discipline.
An ambitious and competitive nature.
Highly evolved customer service skills.
A working knowledge of Microsoft office and computer savvy competence.
The ability to work from 8am to 5pm Monday through Friday.
The eligible Customer Service Representative will receive:
Competitive hourly rates!Benefits: Medical, Dental, and Life Insurance.401(k) with company match.Comprehensive, paid training.
$21-25 per hour
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Experience level:
3 years
Shift:
8 hour shift
Weekly day range:
Monday to Friday, Rotating weekends as needed
Work setting:
In-person
Office
Experience:
call center: 3 years (Preferred)HVAC Industry: 1 year (Preferred)Lead generation: 1 year (Required)Social media marketing: 1 year (Required)
Work Location: In person
$21 - $25 an hour
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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