Description Job Overview: The
Seasonal Beach Club Attendant will work under general supervision of the Beach Club Operations Manager, assist with facility management responsibilities such as monitoring vendors, operational personnel and facility users, while providing top quality customer service. Inspect recreation facilities, prepare and submit maintenance and repair work orders. Ensure adherence to maintenance and activity schedules. Provide quality control and enforcement of property management processes and procedures. Participate in the implementation of community wide special events and recreational programming.
Compensation: $17-19/hr
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.
Your Responsibilities: In addition to all other duties and responsibilities described within the generic job description for Beach Club Attendant, the following specifically apply to this position. Other duties may be assigned.
Facility Usage:
- Coordinate, Supervise, Administer all Facility Usage.
- Assist in monitoring Policies and Guidelines.
- Respond to homeowner inquiries regarding facility usage.
- Responsible for registering, recording, and monitoring facility rentals.
- Assist in the implementation of all Association and FirstService Residential sponsored community events.
Administrative:
- Responsible for all front desk operations. Including but not limited to telephone, clerical activities, interfacing with residents, etc.
- Handle customer service calls and issue related work orders, in accordance with established procedures.
- Receive all material delivered to the onsite office, process it, and forward to the responsible parties.
- Verify resident card access identification, provide card information relative to lost, replaced or change of status cards and regularly maintain modem connections to all park facilities
- Maintain lost and found depository.
- Registration and supervision of all boating activities, including but not limited to inspections, insurance requirements, and membership.
- Monitor and report any violators of the policies and guidelines to the appropriate Property Administrator, Supervisor and/or Manager of Operations.
- If applicable, monitor the rental and maintenance of all boats.
- Co-ordinate and attend as requested by the Supervisor, Manager of Operations, Community Executive Officer and/or General Manager to meetings and functions.
- Handle all functions outlined in the Procedural Manual.
- Assist with Board meeting preparation and clean up as necessary.
- Keep all filing current and maintain well-organized files.
Fiscal:
- Responsible for all money collected from boat rentals, facility and equipment rentals.
Facility Maintenance:
- Responsible for walkthroughs of the facilities, and to direct responsible vendor for repairs and in accordance with budget guidelines.
- Ensure cleanliness of facilities (check restrooms, clean chaise lounges, pick up trash around the lagoon area, etc.)
- Janitorial duties will be assigned as needed
Skills & Qualifications: - Verbal ability to effectively communicate with homeowners, vendors, Board members, and management staff.
- Must be able to hear to receive telephone calls and voicemail messages.
- Must be mobile to move around operational facilities to perform inspections, provide vendor oversight and monitor facility users.
- Must be able to handle multiple tasks concurrently.
- Must be knowledgeable and adept with Microsoft Outlook, Word, and Excel.
- Must be able to independently answer and place telephone calls.
- Must have excellent customer service skills.
- Must work effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions; addressing others by name, title or other respectful identifier, and; respecting the diversity of the operations workforce in actions, words and deeds.
- Must be a creative problem solver.
- Proficient in English.
- Excellent general math skills.
Education & Experience: - Must be at least 18 years of age.
- Any combination of education, experience and training that provides the
required knowledge, skills and abilities.
Physical Requirements and Working Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Part time seasonal, 20 - 29 hours per week, nonexempt. There may be occasions when it will be necessary to work on various holidays and/or weekends. Flexible weekday & weekend work required, and occasional overtime may occur.
- Must be able to lift 25lbs.
- Must have finger dexterity for typing/using a keyboard.
- Must be able to sit for long periods of time at a desk.
- Must be mobile enough to move around the office.
- The work environment characteristics are normal office conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Consistent and regular attendance is required.
Schedule: Summer seasonal role that will start Monday, April 20th.
Travel: - Possess dependable transportation, valid California State Driver's License, and the state mandated vehicle insurance.
What We Offer: - Medical, dental, and vision plans (full time and those working 30+ hours)
- Part time 20+ hours qualify for dental and vision
- 401K match
- Time off including vacation, sick, and company paid holidays
- Pet insurance available
- Tuition reimbursement
- Legal services
- Free emotional wellbeing and daily life assistance support for all associates
- Domestic partner coverage
- Health savings account
- Flexible spending account
About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
To learn more about our company and culture, please visitwww.fsresidential.com/California
Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com .
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com ; we will respond in accordance with Local Law 144, within 30 days.