We are seeking a detail-oriented Logistics Claims Senior Specialist to support high-volume logistics operations exceeding $100 million annually. In this critical role, you will manage and resolve ...
Quick apply
We are seeking a detail-oriented Logistics Claims Senior Specialist to support high-volume logistics operations exceeding $100 million annually. In this critical role, you will manage and resolve ...
Quick apply
We are seeking a detail-oriented Logistics Claims Senior Specialist to support high-volume logistics operations exceeding $100 million annually. In this critical role, you will manage and resolve ...
Greenland, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Greenland, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Farmington, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Farmington, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Cave Springs, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Cave Springs, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Noel, MO · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Noel, MO · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Elkins, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Elkins, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Bentonville, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Bentonville, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Lowell, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Lowell, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Decatur, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Decatur, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Centerton, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Centerton, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Rogers, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Rogers, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Bella Vista, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Bella Vista, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Gravette, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Gravette, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Tontitown, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Tontitown, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Bentonville, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Bentonville, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Elm Springs, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Elm Springs, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Fayetteville, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Fayetteville, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Johnson, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Johnson, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Springdale, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Springdale, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Pea Ridge, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
Pea Ridge, AR · On-site
$84K - $126K/yr
... operations. We manage the movement of goods and products throughout the entire supply chain, from ... Our team of experienced logistics professionals work around the clock to optimize routes and ...
$30.5K - $35.8K
6% of jobs
$35.8K - $41.1K
10% of jobs
$41.1K - $46.4K
7% of jobs
$47.3K is the 25th percentile. Wages below this are outliers.
$46.4K - $51.7K
10% of jobs
$51.7K - $57K
14% of jobs
The median wage is $58.5K / yr.
$57K - $62.3K
12% of jobs
$62.3K - $67.7K
13% of jobs
$69.7K is the 75th percentile. Wages above this are outliers.
$67.7K - $73K
10% of jobs
$73K - $78.3K
9% of jobs
$78.3K - $83.6K
6% of jobs
$83.6K - $88.9K
4% of jobs
$30.5K
$60.2K
$88.9K
| Aspect | Logistics Operations Manager | Supply Chain Coordinator |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in logistics, supply chain management, or related field; certifications like CSCP or CLTD are common | Usually holds a bachelor's degree in logistics, business, or related area; certifications are less common but beneficial |
| Work Environment | Manages logistics teams, oversees transportation, warehousing, and distribution operations | Supports supply chain activities, coordinates between suppliers, warehouses, and transportation providers |
| Employer & Industry Usage | Used in manufacturing, retail, and distribution companies to optimize logistics processes | Found in similar industries, focusing on coordinating supply chain activities and data management |
The Logistics Operations Manager focuses on overseeing and optimizing logistics functions, managing teams, and ensuring efficient transportation and warehousing. In contrast, the Supply Chain Coordinator primarily supports supply chain activities by coordinating between different stakeholders. Both roles require related skills and certifications but differ in scope and responsibilities.
A logistics operations manager works for a company that regularly ships items. As a logistics operations manager, you manage a team of shippers, receivers, drivers, and other employees. Your responsibilities include organizing all transportation needs for the organization’s product. Your duties include collaborating with freight companies to plan deliveries and shipments. You coordinate product inventory and storage within warehouses and other logistics sites to optimize efficient inventory movement. Utilizing logistics software, you must use analytical skills to optimize schedules for shipments and deliveries and maximize cost-effectiveness. You work closely with commercial shippers to make deals for a lower shipping cost.

Contractor
Posted 26 days ago
Job Title:Â Logistics Claims Senior Specialist
Location: Springdale, AR 72762
Duration: 6+ Months (Potential for Extension)
Pay Rate: $18/hr
Position Summary:
We are seeking a detail-oriented Logistics Claims Senior Specialist to support high-volume logistics operations exceeding $100 million annually. In this critical role, you will manage and resolve carrier-reported claims involving overages, shortages, damages, and refusals at the point of delivery. Working in a fast-paced, call center-style environment, you will interact with drivers and internal teams to ensure timely and accurate resolution of claims, minimize accessorial charges, and maintain operational efficiency.
Key Responsibilities:
Manage and resolve OS&D (Overages, Shortages, Damages) claims in accordance with Standard Operating Procedures (SOPs).
Engage with drivers via call center systems to verify delivery issues and obtain necessary documentation.
Collaborate across multiple departments including Transportation Operations, FSQA, Plant Operations, Customer Service, Warehousing, and more.
Maintain accurate and up-to-date records in transportation and financial systems such as High Radius.
Collect and verify Proof of Delivery (POD) documentation.
Conduct daily audits of active case worklists; report accuracy metrics through Power BI dashboards.
Process donation receipts and route to appropriate internal teams.
Track and ensure timely resolution and payment of carrier accessorial charges.
Proactively manage weekly workload to meet established service levels and KPIs.
Required Qualifications:
Education:
High school diploma or equivalent required.
Bachelor’s degree (or in-progress) preferred.
Experience:
Minimum 1 year of clerical/administrative experience (3 years preferred).
Prior experience in logistics, especially OS&D claim management or customer service, is highly valued.
Background in data analysis and documentation is advantageous.
Communication Skills:
Excellent written and verbal communication skills.
Strong professional phone etiquette for engaging with both internal teams and external vendors.
Effective negotiation and conflict resolution skills.
Ability to communicate complex information clearly and professionally.
Skilled in accurate documentation and timely follow-ups.
Technical Skills:
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Experience with High Radius, SAP Transportation Management (SAP TM), TES, DB2, and call center platforms like Five9.
Strong ability to navigate and interpret Power BI reports.
Additional Competencies:
Self-motivated, quick learner with a proactive approach.
Strong organizational, multitasking, and time-management skills.
Comfortable making data-driven decisions and standing by them.
High attention to detail with strong analytical and problem-solving abilities.
Able to maintain confidentiality and perform well under pressure in a fast-paced environment.
Effective working both independently and as part of a team.