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MITSUBISHI LOGISNEXT AMERICAS INC

Logisnext Americas Inc. has supported customers for more than 100 years as a technology-driven forklift manufacturer. In addition to being a forklift manufacturer, we are also a total solutions ...

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Logisnext information

What is a Logisnext?

Logisnext refers to Mitsubishi Logisnext, a leading global manufacturer and provider of material handling equipment, such as forklifts, warehouse trucks, and automation solutions. The company designs and produces a wide range of equipment used in warehouses, distribution centers, and manufacturing facilities to help move, lift, and store goods efficiently. Employees at Logisnext may work in various roles including engineering, manufacturing, sales, service, and logistics, all focused on supporting customers’ material handling needs.

What are the key skills and qualifications needed to thrive as a Logisnext forklift service technician?

To thrive as a forklift service technician at Logisnext, you need mechanical aptitude, experience with industrial equipment maintenance, and typically a technical diploma or relevant certifications. Familiarity with diagnostic tools, computerized maintenance management systems (CMMS), and specific forklift brands or models is often required. Strong problem-solving, attention to detail, and effective communication skills help technicians diagnose issues efficiently and interact with clients or team members. These skills ensure safe, reliable equipment operation and minimize downtime for customers relying on material handling solutions.

What are some typical challenges faced by employees working at Logisnext, and how can new team members prepare for them?

Employees at Logisnext, a company specializing in material handling equipment, often encounter challenges such as adapting to rapidly changing customer requirements and staying current with evolving technology in the forklift and logistics industry. New team members can prepare by actively participating in training sessions, seeking mentorship from experienced colleagues, and keeping up-to-date with industry trends. Collaboration across departments, including engineering, sales, and service, is crucial for success, so developing strong communication and teamwork skills can help new hires quickly integrate and thrive within the organization.

What is the difference between Logisnext vs Forklift Operator?

AspectLogisnextForklift Operator
CredentialsLogisnext certifications, logistics trainingForklift certification, OSHA safety training
Work EnvironmentWarehouses, distribution centers, logistics companiesWarehouses, manufacturing plants, shipping yards
Industry UsageLogistics, supply chain managementMaterial handling, shipping and receiving
Common Search/ComparisonLogisnext vs Forklift Operator

Logisnext is a logistics technology and equipment provider focusing on fleet management and supply chain solutions, while a Forklift Operator is a worker who operates forklifts in warehouses or shipping yards. The two roles are related but differ in scope: Logisnext offers software and equipment solutions, whereas Forklift Operators perform manual handling tasks. Understanding these differences helps job seekers and employers find the right fit within the logistics industry.

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What cities are hiring for Logisnext jobs?

Cities with the most Logisnext job openings:

What states have the most Logisnext jobs?

States with the most job openings for Logisnext jobs include:

What job categories do people searching Logisnext jobs look for?

The top searched job categories for Logisnext jobs are:

Logisnext jobs near you
Infographic showing various Logisnext job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 65% Physical, and 35% Hybrid job distribution.

Key Account Senior Service Engineer

Houston, TX • On-site

Mitsubishi Logisnext Americas Inc
Machinery Manufacturing • 1 - 5K employees
Learn more about Mitsubishi Logisnext Americas Incexternal

$76K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

About Us:
Logisnext Americas Inc. has supported customers for more than 100 years as a technology-driven forklift manufacturer. In addition to being a forklift manufacturer, we are also a total solutions provider offering scalable products and services from material handling and automation to extensive fleet support.
About the role:
To provide service support to national and dealer major managed accounts for Logisnext products. Position requires extensive contact with dealers, customers, and national account sales personnel primarily through CRM service tickets. Position may require extensive travel. This position is responsible for monitoring product health by identifying, quantifying, investigating, and analyzing quality and reliability problems being experienced by Logisnext products in the field. Position coordinates with other departments to resolve problems and communicate solutions to the field. Provides a monthly report detailing CRM activity and trip report summary.
What you will do:
  • Provides technical support to dealer parts and service personnel, other departments within Logisnext Americas.
  • Travels to dealer/customer sites to assist dealers and field personnel with problem resolution. Assists dealers with key customer acceptance and satisfaction issues to help ensure future product sales. Provides detailed reports of trip purpose and outcome.
  • Provides feedback on a regular basis to National Accounts group regarding product health and open service issues
  • Monitors product health to control and helps reduce warranty expense to company. Maintains problem log to recognize problems and quantify concerns. Communicates information regarding specific problems to Service Engineering, Logisnext Design Engineering, Design Center Houston (DCH), Jungheinrich AG, and/or MLA Engineering as situation dictates. Initiates requests for product improvement.
  • Coordinates problem resolution with Engineering, CSM, Quality, Prove Design, Parts Authorization. Coordinates field problem investigation and National Accounts specific Service Campaigns. Reports Test Orders (TO) to Service Engineering for Prove Design to evaluate product issues and validate corrective actions.
  • Develops product improvements to address product issues and technical information to support solutions. Creates Product Support Bulletins (PSB's) and HPK articles for distribution in the Americas and SOP's for internal use.

When & Where:
  • This is a full-time role that will require up to 50% travel.
  • Hybrid schedule in office 3 days a week

What you need to have:
  • High School Diploma or GED.
  • 2 to 7 years' overall experience.
  • +5 years lift truck industry experience
  • Dealer contact experience
  • Ability to travel to customer sites
  • Failure analysis experience
  • Microsoft Office experience
  • Project Management skills
  • Extensive technical knowledge of IC and Electric Logisnext and Jungheinrich products

What would be nice to have:
  • Bachelor's Degree
  • Experience can be substituted for education requirements

What we offer:
  • Medical, dental, and vision benefits
  • Paid Vacation, Sick Time, and Paid Holidays
  • Profit Sharing Opportunities
  • Flexible Spending and HSA Accounts
  • 401k with automatic company contribution and company match
  • Short-term and long-term disability insurance
  • Life, Dependent Life, and AD&D Insurance
  • Paid Parental Leave (Includes 6-8 weeks of maternity leave and 5 days of paternity leave)
  • Employee Assistance Program
  • Employee Discounts
  • On-site fitness center (Houston)
  • On-the-job training and development

The specific salary for a successful candidate will depend upon, among other legitimate factors, education, training, and/or experience.
To be considered for this role, all applicants must submit a full and complete application through our careers page.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
To be considered for this role, all applicants must submit a full and complete application through our careers page.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Equal Opportunity Employer/Veterans/Disabled
Agency Disclaimer:
Logisnext Americas Inc. does not accept unsolicited resumes from third party vendors. Any unsolicited resumes from a third party will become the property of the company to use at the company's discretion, with the understanding that Mitsubishi Logisnext Americas, Inc. will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions requested via a formal written agreement of support.

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