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Locum Global Technical Advisor Jobs (NOW HIRING)

ScaleOps

Head of Global Technical Account Management

... advisor, helping customers align ScaleOps with their evolving infrastructure and business goals. • Serve as the senior technical escalation point for strategic accounts. • Proactively identify ...

Mintex Technology

Technical Advisor

Pontiac, MI · On-site

$60 - $62/hr

As a Technical Advisor, you will engage directly with a global network of owners, operators, and maintainers, ensuring their needs are met swiftly and effectively. * Your role is critical in ...

IREX

Technical Advisor

Washington, DC

$131K - $131K/yr

Who We Are IREX is a global solutions provider that partners with communities and institutions in ... The Technical Advisor will serve as a subject matter expert, helping government, corporate, civil ...

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Enverus

Technical Advisor - 26224D

Austin, TX · On-site

$80 - $120/hr

Technical Advisor Why YOU want this position At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world. We are ...

Canon U.S.A., Inc.

Technical Advisor

Irving, TX · On-site

$76K - $114K/yr

About the RoleThe Technical Advisor is responsible for providing expert technical advice and ... With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ...

UPL Limited

Technical Advisor

Visalia, CA · On-site

$117K - $118K/yr

DECCO, an ADVANTA company, is the global leader in providing postharvest solutions to reduce food ... The Technical Advisor provides technical advice/consultation to all stakeholders in the citrus ...

Enverus

Technical Advisor - 26224D

Houston, TX · On-site

$110K - $111K/yr

Technical Advisor Why YOU want this position At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world. We are ...

Amwell

Technical Advisor

$118K - $119K/yr

Here, your ideas don't just matter-they drive real change, improving lives on a global scale. We ... Technical Advisor to the Chief Product and Technology Officer (CPTO). The ideal candidate will ...

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As of Aug 29, 2026, the average yearly pay for locum global technical advisor in the United States is $114,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

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Head of Global Technical Account Management

ScaleOps

Remote

Full-time

Re-posted 3 days ago

Job description

Job Summary:
ScaleOps is a leader in real-time automated cloud resource management, revolutionizing how DevOps teams manage their cloud-native application infrastructures. As the Head of Global Technical Account Management, you will lead the global Technical Account Management organization, ensuring customers realize the full value of the ScaleOps platform through strategic guidance and technical support.
Responsibilities:
• Own the global Technical Account Management strategy, driving technical success and long-term customer outcomes.
• Build, lead, and scale a global team of Technical Account Managers, including hiring, onboarding, enablement, and career development.
• Define clear engagement models, success metrics, and best practices for post-sale technical account management.
• Ensure customers achieve measurable, ongoing value from the ScaleOps platform, including cost savings, performance improvements, and operational efficiency.
• Develop deep, trust-based relationships with technical and operational stakeholders within customer organizations.
• Guide customers through adoption, optimization, and scaling of the platform in real-world production environments.
• Act as a strategic technical advisor, helping customers align ScaleOps with their evolving infrastructure and business goals.
• Serve as the senior technical escalation point for strategic accounts.
• Proactively identify risks, gaps, and underutilized capabilities, drive mitigation and optimization plans, and surface these to leadership.
• Ensure customers operate stable, healthy environments while continuously improving outcomes.
• Partner closely with Account Managers to drive retention, expansion through value, and long-term customer health.
• Work with Support to ensure seamless escalation and resolution of technical issues.
• Collaborate with Product and Engineering to surface customer insights, feature requests, influence roadmap priorities, and improve platform usability and reliability.
• Represent the customer perspective in internal discussions and planning.
• Define and track KPIs such as adoption, value realization, customer health and satisfaction.
• Build scalable playbooks, processes, and documentation to support global growth.
• Continuously refine how ScaleOps delivers technical value to customers at scale.
Qualifications:
Required:
• Proven experience leading or scaling Technical Account Management or post-sale technical customer success teams in B2B SaaS.
• Strong working knowledge of Kubernetes and cloud-native/container platforms (must).
• Experience supporting enterprise customers running production, mission-critical environments.
• A strong customer-first mindset, with demonstrated success driving adoption, optimization, and long-term value.
• Ability to translate complex technical capabilities into clear customer outcomes.
• Excellent leadership, communication, and stakeholder management skills.
• Comfortable operating in a fast-growing, global environment.
Company:
ScaleOps automates Kubernetes resource optimization, helping organizations reduce cloud costs and enhance operational efficiency. Founded in 2022, the company is headquartered in New York, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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