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Lockbox Processor Jobs in Massachusetts (NOW HIRING)

The Lockbox Processor performs various functions related to Mail Opening, Exceptions Processing, Sorting, and Keying within the Lockbox Department. Job Responsibilities: * Open, sort, and balance ...

The Lockbox Processor performs various functions related to Mail Opening, Exceptions Processing, Sorting, and Keying within the Lockbox Department. Job Responsibilities: * Open, sort, and balance ...

Fundamental knowledge of insurance BPO business processes across Print, Call Center, Virtual Mailroom, and Premium & Lockbox * Proficient understanding of The Platform's architecture, core modules ...

Fundamental knowledge of insurance BPO business processes across Print, Call Center, Virtual Mailroom, and Premium & Lockbox * Proficient understanding of The Platform's architecture, core modules ...

Fundamental knowledge of insurance BPO business processes across Print, Call Center, Virtual Mailroom, and Premium & Lockbox * Proficient understanding of The Platform's architecture, core modules ...

Fundamental knowledge of insurance BPO business processes across Print, Call Center, Virtual Mailroom, and Premium & Lockbox * Proficient understanding of The Platform's architecture, core modules ...

Investigate and resolve aged receivable issues with Revenue staff and/or the Comptroller's Office. * Assist Program Coordinators with daily cash receipt processing via Lockbox CashPro Customer ...

Fundamental knowledge of insurance BPO business processes across Print, Call Center, Virtual Mailroom, and Premium & Lockbox * Working knowledge of data collection across multiple business functions ...

Fundamental knowledge of insurance BPO business processes across Print, Call Center, Virtual Mailroom, and Premium & Lockbox * Fundamental knowledge of The Platform's architecture, its core modules ...

Fundamental knowledge of insurance BPO business processes across Print, Call Center, Virtual Mailroom, and Premium & Lockbox * Fundamental knowledge of The Platform's architecture, its core modules ...

Fundamental knowledge of insurance BPO business processes across Print, Call Center, Virtual Mailroom, and Premium & Lockbox * Working knowledge of data collection across multiple business functions ...

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Lockbox Processor information

See Massachusetts salary details

$10

$19

$23

How much do lockbox processor jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for lockbox processor in Massachusetts is $19.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $21.25 per hour, depending on experience, location, and employer.

How much does a lockbox processor make?

A lockbox processor typically earns between $30,000 and $45,000 annually, depending on experience, location, and the employer. The role often requires attention to detail and familiarity with banking software or data entry tools.

What jobs in the US pay 300,000 a year?

Lockbox processors typically do not earn $300,000 annually; such high salaries are usually associated with executive roles, specialized medical professionals, or senior corporate positions. High-paying jobs often require advanced education, extensive experience, or leadership responsibilities. For most processing or administrative roles, salaries are significantly lower than this threshold.

What are the key skills and qualifications needed to thrive in the Lockbox Processor position, and why are they important?

To thrive as a Lockbox Processor, you need strong attention to detail, accuracy in data entry, and basic numerical skills, often supported by a high school diploma or equivalent. Familiarity with lockbox processing software, document scanners, and sometimes bank-specific systems is typically required. Outstanding organizational skills, reliability, and the ability to work efficiently under deadlines are valuable soft skills in this position. These abilities are crucial for minimizing errors and ensuring the secure, timely processing of payments and transactions.

What is a lockbox processing?

Lockbox processing is a service used by companies to handle incoming payments, where banks receive and process payments sent directly from customers to a designated P.O. box. Lockbox processors, often employed in financial institutions or accounts receivable departments, scan, record, and deposit payments to streamline cash flow and reduce manual handling. This process typically involves data entry, check imaging, and reconciliation using specialized software.

What does a typical day look like for a Lockbox Processor?

As a Lockbox Processor, your day generally involves opening and sorting incoming mail, extracting payments and documents, and carefully entering data into specialized bank systems. You'll often work in a secure, team-oriented environment where attention to detail and speed are equally important, as processing errors or delays can impact clients and bank operations. Collaboration with fellow processors, supervisors, and occasionally customer service teams is common to resolve exceptions or reconcile accounts. The workflow is typically structured with set deadlines, and while the role can be repetitive, it offers a clear sense of accomplishment and the opportunity to develop further skills in banking operations.

What is a Lockbox Processor job?

A Lockbox Processor is responsible for handling and processing payments received through a company's lockbox system. They open, sort, and scan incoming checks and documents, ensuring accurate data entry and deposit processing. The role requires attention to detail, efficiency in handling financial transactions, and familiarity with banking or payment processing systems. Lockbox Processors play a key role in maintaining cash flow by ensuring timely deposits and accurate record-keeping for businesses and financial institutions.

What does a lockbox processor do?

A lockbox processor handles incoming payments by processing mailed checks and remittances, recording transactions, and ensuring accurate data entry into financial systems. They often use specialized software and work in a fast-paced environment to support efficient cash flow management.
What are the most commonly searched types of Lockbox Processor jobs in Massachusetts? The most popular types of Lockbox Processor jobs in Massachusetts are:
What are popular job titles related to Lockbox Processor jobs in Massachusetts? For Lockbox Processor jobs in Massachusetts, the most frequently searched job titles are:
Infographic showing various Lockbox Processor job openings in Massachusetts as of July 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $40,753 per year, or $19.6 per hour.
Lockbox Operations Processor

Lockbox Operations Processor

Eastern Bank

Medford, MA • On-site

$21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Eastern Bank rating

8.3

Company rating: 8.3 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

48th of 170 rated banks


Job description


Starting Rate: $21.50
Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.
The posted salary range reflects Eastern's expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.
The Lockbox Processor performs various functions related to Mail Opening, Exceptions Processing, Sorting, and Keying within the Lockbox Department.
Job Responsibilities:
  • Open, sort, and balance customer remittances according to bank and customer procedures and deadlines.
  • Utilize an adding machine to balance multiple transactions and label with appropriate batch header.
  • Review processable returns for accuracy and complete a Return Item Notification form.
  • Prepare manual deposits for payments received without a document.
  • Prepare checks for data entry processing.
  • Sort through customer payments separating transactions according to customer specifications.
  • Review/prepare counterwork for processing.
  • Record daily production by completing an Employee Production Report and submit to Supervisor at end of shift for review/approval.
  • Sort and prepare the mail for processing by P.O. Box for distribution to the mail opening operation.
  • Perform 10 key data entry for customer payments in a fast-paced environment while meeting quality and productivity standards.
  • Responsible for data entry of detailed payment information from remittance documents according to customer specifications.
  • Monitor and/or ensure compliance with Federal and State laws and regulations, including but not limited to the Bank Secrecy Act and Anti-Money Laundering, in addition to, Bank operation policies and procedures.
  • Other duties as assigned.

Qualifications:
  • This position requires excellent manual dexterity, attention to detail, solid organizational skills, basic adding machine skills, and ability to meet processing standards.
  • Position requires good communication skills. Must be able to prioritize and follow direction. Must be able to work in a fast-paced environment.
  • Candidate must be flexible and able to perform a variety of clerical duties during the shift and demonstrate the ability to move from one task to another easily in a high production environment.
  • The position requires effective interaction with all team members. Candidate must be able to follow verbal direction and read company procedures related to customer business requirements.
  • This candidate will be able to meet customer deadlines while working both independently and as part of a team.
  • Flexible schedule required to meet business needs.

Physical Demands/Conditions:
The physical demands listed are typical of those an employee must meet to successfully perform the essential duties of this job. We may make reasonable accommodations to enable individuals with disabilities to perform those duties. While performing the duties of this job, the employee is regularly required to talk, see, hear, read, write, walk, sit, stand, stoop, kneel or bend; reach with hands and arms; use office equipment such as computer, telephone, calculator, and fax machine. The employee must occasionally lift and/or move up to 25 pounds.
Backfill coverage for 1) reformatter 2) backfill coverage for transmissions 3) backfill coverage for floor coordinator and
4) backfill coverage for operations team leader coordinator.
About Us
At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.
Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.
At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you're excited about this role but your experience doesn't fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.

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